We are very happy with the work they did for us, We asked if they would move the furniture out and…read moreback in since we are no longer able to do that, They did the work, replacing carpet with hard service, and painting. and then replaced everything just as it was. We love it.

After working with Plekkenpol for over five years and spending hundreds of thousands of dollars on…read moreat least three different projects, this is not a review we expected to write. We have referred them to family and friends--three of those referrals have resulted in projects--and until recently, trusted them without hesitation. Historically, price transparency was something they were willing to provide. Unfortunately, something has changed. Most recently, we were quoted $30-35K for a relatively straightforward mudroom remodel and back door installation. When the formal bid came in at a single lump sum number over $40K with some modest scope additions, we asked for additional transparency into that singular number to understand how much each part of the project was costing so we could determine where adjustments could be made. We were told that a further breakdown of the lump sum would not be provided. Over the next two weeks, we removed multiple significant items from the project scope, yet the total price barely changed in response. We asked repeatedly for greater transparency to understand what was still comprising the lump sum price we were being quoted and never received it. At a certain point, the math just did not add up, and it became increasingly difficult to reconcile the number we were being quoted by Plekkenpol with the project scope. When we expressed frustration with the lack of clarity, the response was dismissive and unhelpful. We were told that regardless of project size--even on significantly larger projects--additional price transparency would not be shared and that we should trust them that we are getting the best price. To be clear, this was not about the money--it was about transparency and partnership. We simply wanted to know what we were being charged for. Because Plekkenpol would not tell us how they arrived at their lump sum price, we ultimately chose to end our long-standing relationship and move on. We recently recommended to another family that they consider Plekkenpol, but after this experience, feel obligated to advise them not to proceed due to Plekkenpol's unwillingness to provide transparency in pricing.

Terry rebuilt my deteriorated chimney from the roofline up and repaired and tuckpointed the…read moreexterior brickwork around my home. He is friendly, knowledgeable, highly skilled, and takes pride in his work. Thanks!

BEWARE: Do not use Terry Holter or Twin Cities Masonry…read more On 3/1/24 Terry at Twin Cities Masonry (TCM) provided an estimate for two projects I was considering at my home. I explicitly asked that he break out the prices for the two projects, as I was getting numerous estimates for the work, and wanted the ability to easily compare and choose what portion of the work I wanted any particular vendor to complete. He provided the following: 1) A stucco repair for cracks in the stucco on my chimney. a. Recommended a complete chimney tear-down and rebuild. $24,500 2) A minor repair and resetting of some cosmetic stonework on the front of my home. a. Recommended new footings and reset stones with new mortar. $1200 To complete the contract, Terry wrote "$25,700 or circle choices." After receiving several other estimates for the first repair, with no other vendors recommending a full chimney rebuilt, I chose a vendor who was able to complete the chimney repair for $3800. On 4/29/24: I emailed the executed contract to TCM, and followed up with the mailed copy. As instructed, I crossed-out the chimney work, and circled the portion for #2 - the cosmetic portion of the work and mailed it with a check for $600 - half of that work, as instructed on the estimate. On 5/13/24: since I had heard nothing back from TCM, I sent a follow-up email. On 05/14/24 at 5:05 PM, Terry Holter from TCM called me to discuss the contract. He asked what happened with the Chimney repair, and why I had opted to not have him do that work. I told him I went with a vendor to repair the stucco for that work, rather than replace the entire chimney. He then said he wasn't interested in doing the second part of the work for the $1200 he quoted, and suggested that he would do it for $2400. I told him that wasn't acceptable, as he had quoted $1200 for that portion of the work, and told me to circle which portion of the work I wanted to have him do. He said "ok, if you want to play it that way." I told him I wasn't attempting to "play" anything, and simply expected that any contractor would abide by the terms of their written estimates. He said "well, it may take a while to get to you then." I told him that was fine, as it was cosmetic work, so he should contact me when he can fit this work in between other work, as I know it isn't a large job. At that point, TCM proceeded to ignore my repeated follow-ups: 06/14/24: I sent an email: "Good afternoon and happy Friday Terry, I wanted to follow-up on the executed contract I mailed on 5/15, with a check. The check hasn't yet been cashed so i wanted to confirm you received it. Please let me know. Thank you." 7/10/24: I sent another follow-up email: "Good morning Terry, I hope your summer is going well. I wanted to follow-up again on our contract, so we can get the work scheduled. I haven't heard back from you since our conversation in mid-May, and while I know the work is not top priority, I do want to get a sense of approximate timing." 08/07/24: Good morning Terry, I am again following up on the executed contract. I have received no response at all to my repeated inquiries. The only time was our phone conversation on May 14th when we confirmed the work to be completed under the terms of the contract, and you indicated the work would be scheduled as your existing jobs allowed. While I understand summer is a busy season, and I can be flexible for the work completion date, I do deserve a response and at least a provisional start date. The favor of a response is appreciated. As always, you may also reach me by voice or text at XXX-XXX-XXXX. 08/07/24: For the first time, Terry responded to an email from me as follows: Hi Aaron, Is this a joke? We have no executed contract... The proposal wasn't sent within the 30 days of the original proposal date and thus was revoked as it states on the proposal as it also states we will not be bound by an oral acceptance. I have no idea why you continue to email me. I have no signed contract or deposit from you and have no interest in working with you. Good luck with your project. Best Wishes, Terry Holter Twin Cities Masonry 2002 Ramlow Place Saint Paul, MN 55116 612-702-9210 terry@twincitiesmasonry.com Summary: 1) TCM is recommending repairs that go far beyond the scope of what is required, to enrich themselves. 2) TCM is attempting to change written estimates after the fact, to charge far more than originally quoted. In cases where customers refuse to allow this, TCM then simply refuses to honor the original estimate - effectively "ghosting" their potential clients. 3) TCM then claims to have never had such a contract or agreement. Terry Holter and Twin Cities Masonry are a business who I would never work with, given their shoddy, unprofessional and unethical business practices.

We had Prominent Roofing complete a major exterior project on our duplex in St. Louis Park,…read moreincluding new vinyl siding and windows throughout the entire property, and we couldn't be happier with how everything turned out. From start to finish, the team was great to work with. Communication was clear and consistent, the project was completed on time, and they did a great job keeping everything moving without sacrificing the quality of the work. The difference in the property is night and day. The new siding and windows completely transformed the exterior, and everything looks beautiful. You can tell they take pride in the finished product and pay attention to the details. Overall, we had a great experience with Prominent and I would absolutely recommend them to anyone looking for siding, windows, roofing, or other exterior work in the Twin Cities. Great communication, quality workmanship, and a finished product we're extremely happy with.

Nothing but the facts and no opinion!…read more Scheduled job to start work 3 months after first meeting. Roofing, siding, gutters and additional building. We were told the roofers would use an elevated collection bin for the roofing to avoid damaging the landscaping and surrounding area. Didn't happen. Roofing was completed, driveway and landscaping were damaged. Asked about the schedule for siding, gutters and additional building. No answer. Month later part of the side was done, the contractor loaded up the remaining new box of siding and left. Notified Prominent immediately what was happening but nothing was done. Hired a lawyer who sent a letter to Prominent but neither him or I received a response. My attorney said for me to "keep track of every call/text/email". Two months later the remaining wall was sided but not without damaging our water feature in the landscape. The gutters were to be completed just a couple days after the siding but didn't happen for another two months. We had seamless gutters and the replacement gutters were apparently seamless but used prefabricated corners which created seams. Not what we had. Took another month before addressing the additional building. Well over 50 text/emails and over 40 calls in order to get the job done. Lots of no answers, misinformation, and extreme frustration.

I went with the company 4 years ago to fix water damage to my garage and another room. Everything…read moreworked out great, no issues at all. The same issue sprung up again this year. I tried to contact them again to do the work again. I could not get a response from them at all. Do they only have 1 person answering the phones? All I could get was voicemail. I did manage to get one email reply. When I tried to follow up to set up an appointment...nothing. I tried calling multiple time since, sending more emails, and still getting no response. Not sure what they issue is there. If they don't want the work, just reply once and say you aren't interested. Definitely disappointed with this. It shouldn't be that hard to get a response.

We were impressed with Chad and his crew when they originally did the mold remediation job a year…read moreago. Everything that they said would be done was done and on time. There was a reason to have them come back a year later on another matter and they were prompt to make the time to get to the issues and resolve them in a professional manner. They were very respectful of our home, clean and laying down floor runners even just to walk in with a handful of material and tools. Relative to customer service and follow-up I was again impressed with their communication, attitude and quick response. A job well done and thank you!

The Cuzzin Construction crew came out and finished our deck after another contractor went out of…read morebusiness half way through the job. They did a fantastic job. I wish we would have hired them in the first place. If you are building a deck I can not recommend them more. They started on time and completed principal construction in just a few days. They were good at communicating and letting us know where the project stood and what still needed to be done. They even arranged for a city inspector to come out right before the city shut down for COVID. The few punch list items I found were addressed promptly and without complaint. Highly Recommended.

Great company to work with. They have tons of experience with building and remodeling homes at a…read moregood price. I would definitely recommend them to anyone looking to remodel or build new.

Wonderwoman Construction rescued us from being way overcharged for a garage roof replacement. We…read morewent to them for an estimate after getting the first bid from another contractor and I am so glad we did. They were responsive, on time, on budget and they even take credit cards. The garage roof is perfect at half the price of our first bid. After the garage project, we unfortunately found a problem with a roof truss on the house and had to get it fixed quickly. Again, Wonderwoman was responsive in evaluating the issue, gave us two different project scenarios and explained everything along the way. Big repair jobs are scary. You just don't know (and neither do they) what you are getting into until you begin the project. The fact that they walk you through it step by step, including contingencies and worst-case scenarios makes it a lot less scary. And their prices are very reasonable. Highly recommend!!!

I hired Wonderwoman Construction to install two exterior doors after having an awful time with…read moreanother contractor (who ordered doors in the wrong size and color!). Wonderwoman came to the rescue! They were responsive, fit this job into their schedule, and picked up my new doors for me. The best part, however, was the installation. It took two days for both doors, but the precision and attention to detail just blew me away. They addressed issues, like a missing floorboard, that were not strictly part of the job but they clearly wanted my entryway to look perfect. And it does! They were true to the bid and the price was very reasonable. I highly recommend them. I can't wait to hire them again.

Being a home owner you learn when opportunities open up, you have to quickly jump. P & I learned…read morethat this summer. We realized the asphalt on one side of the house was slanting into our house. This meant water drained toward the house. We got an opportunity to get this fixed and extend our patio. P's dad told us about Andy and we are glad he did. He and his crew were professional and efficient. Now we have properly grated side of the house and a lovely outdoor oasis.

We needed to repair and replace a driveway approach, and we got three bids. Theirs was lowest, but…read moreI was wary that might mean poor work. Instead we got solid estimates on time, a solid estimate, and really professional service and a quality job delivered as promised. Happy to recommend their crew and their work.

My neighbor has been working with Northrup on a project, and the experience has been entirely…read morenegative for the neighborhood. They have taken months to complete a small project. One contractor shows up every few days, parks illegally (well over a foot from the curb) then sets up a table saw across from his truck. Only one car can pass at a time, and he sets up like this every time he is here (which is nowhere near every day). I can't speak to the price or the quality of the work, but professionalism and speed are clearly not priorities for this company.

They were easy to work with and despite a little weather delaying them a day they go the roof done…read moreand cleaned up in a day. Quality work and friendly workers. Best price for same product - and had a good experience with the sales associate. No high pressure and I had to convince them I knew I wanted the more expensive shingles because they didn't try to upsell me.