Atrocious service. Their employee, Michelle, is especially ugly on the telephone…read more I used their online portal to order propane. I requested that my tank be filled by checking the appropriate box on the form, then I received an email stating that I had requested my tank to be filled. Today, the deliveryman arrives but only partially fills my tank. When I called Lakes, Michelle was terribly unhelpful, as she is every time I have spoken with her. And, in the end, my tank is not filled despite my request to have it filled. There are a handful of other propane providers in the area. Choose them over Lakes Gas.

Switch my furnace from Fuel Oil to propane got the salesman out here two weeks in advance filled…read moreout all those paperwork scheduled. The date showed up early with the wrong tank. Wrong paperwork never called never came back called the salesman. Got a hold of him. The following day said it was his screwup on the paperwork Will schedule for Friday late afternoon never showed never called called the company. They said I'm not even on the schedule till the following week canceled, the order will be looking for a new carrier.

EXCELLENT! I needed some fittings and hose for a propane set up I wanted to use on my motorhome…read more I could not find what I wanted anywhere. It was suggested that I try Garrow, and they put together exactly what I wanted. I'll be back in the future - Thanks Garrow!

I almost signed with Garrow but walked away after the owner broke a promise and refused to put our…read moreagreed terms in writing. On June 4, the owner said she would draft a lease on Monday. On June 9, she told me she would not draft anything and that I would have to sign a blank lease form on install day -- with terms that didn't match what we discussed (e.g., sample lease showed a 330-gallon tank, not the 500-gallon we agreed on). When I asked for basic written confirmation before the crew arrived, she told me to go elsewhere if I wasn't comfortable. I'm sharing this so others know to get everything in writing before trusting this company with a multi-year contract.

1 star is too much for their customer service. Placed order and prepaid, 10 days later tank is…read moreempty on coldest day of the year. Forced to pay $200 emergency fee just to get fuel on 10 day prepaid order, Customer service very dismissive. Have 2 tanks and will pull both. Never again with Ferrelgas. Just a note, driver's are wonderful

This company does nothing to help the small guy get some propane to heat their homes. They do not…read morework with people who cannot afford large chunks of money coming out of their monthly budgets.

Every star was earned by the Milton Propane staff Christa, Walt and Scott who pulled out all the…read moreplugs to get heat in my house after my return from a family holiday to a thermostat reading 42 degrees. Other propane suppliers were closing and Milton of Sturgeon Bay was the only one who said they would be at my house the next morning. While working, they discovered gas leaks and ancient equipment that was unsafe. In my defense as a new owner, this was my first winter in the house. I was grateful that they were paying attention to more than just filling the tank in cold temps and that they brought my system up to a safe standard. Their customer service mannerisms were courteous and of good humor. They are long term employees which indicates that management treats them well. I was so pleased that I signed up for ongoing services and wouldn't hesitate to recommend them to others. It was uplifting to have had such a good experience! MZ

From the owner: Our mission is to provide any propane service to an expanding regional area with the highest…read morestandard of safety, dependability and ethics thru enjoyable relationships. Milton Propane, which serves over ten thousand customers, distributes propane for residential, commercial, agriculture and recreational purposes in bulk or cylinder form. Six regional service centers with a combined storage 500-thousand gallon storage capacity encompass 45 counties throughout southeastern and north central Wisconsin, and north central Illinois to allow efficiency. Milton Propane provides propane service to over 10,000 customers just like you, including residential home heating, commercial buildings, filling stations, exchange cabinets, vehicles, forklifts and corn drying. We also offer flexible payment plans such as a Pre-purchase Agreement and a Budget-payment Agreement to make propane work effortlessly for you. Milton Propane is proud to offer you a wide array of benefits, including: dedicated local employees, automatic delivery, flexible payment plans, 24/7 emergency call service and certified employee training.