Back in July 2024, when I was visiting my elderly mother in MI, she mentioned that her Apple Watch…read morewas needing a new battery. This place is right near my brother's house, so we took the watch to this place.. (yeah, I know, we should have taken it to the Apple Store) Almost four months later after lots of excuses for the delays, my brother goes to pick up the watch and it's BROKEN, band put on upside down. won't power on...My brother asks for a refund of the 95 bucks that he paid. They refunded us 69.21!! So if you are looking for a long wait, some feeble excuses, glaring incompetence and a complete lack of responsibility (Remember that old fashioned custom of apologizing for a mistake?) this is your place!

We brought my wife's iPhone in for a screen replacement, and initially had wonderful service in…read morewhich it was repaired promptly and with a discount. Unfortunately, the replacement screen was faulty and had to be brought back approximately six weeks later. We were initially told the repair would be covered under warranty; when we went to pick up the phone, the repair person claims - after the fact - two of the internal water damage sensors were triggered so the repair isn't covered. Despite explaining that the water damage was the cause for the initial replacement, and the repair person being unable to show any water damage to the first replacement screen, we were still forced to pay for a second replacement screen. To add insult to injury, the second repair then damaged the iPhone's front camera, which disabled the facial recognition feature. We came back three more times for the repair person to then claim that the water damage was the cause of the broken camera despite the fact that the camera was working before both the first and second repairs and, once again, no evidence that water had damaged the camera in any way. TAKE YOUR PHONES SOMEWHERE ELSE... this business is dishonest and a rip off.

I don't write many reviews, but Dustin went out of his way to help us. He completed the job…read morequickly and the phone works great. Dustin was friendly and professional. I would highly recommend Instant Phone Repair.

Cracked my glass while "fixing" my phone. Said it was like that. Won't fix it without a charge. I…read morecan see little tooling nicks on the edge of my phone from where they where lifting the glass out and one happens to be right by the spider crack they caused. Take responsibility for your work, mistakes and all. So $140 later and my phone is worse off than when I brought it in.

Had them install 3 security cameras . Very affordable and reliable, great communication, detail…read moreoriented, and knowledgeable in terms of cameras. Work was done swiftly and cleanly.

Very responsive and affordable. Kristopher did a great job installing our doorbell. Professional,…read moreon time, and will use his services again.