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    Neurology & Stroke Associates, PC

    4.5 (4 reviews)
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    LG Health Physicians NeuroScience & Spine Associates

    LG Health Physicians NeuroScience & Spine Associates

    2.4
    (5 reviews)
    2.9 mi

    Terrible! Doctor Hernandez is a great surgeon but has no idea the importance of having a kind…read morecompassionate relationship with patient. First visit to discuss need for surgery or options, he walks in room at 8 AM yawning (like this is going to be boring) my husband and daughter were with me as they were both concerned about my issues. The only way Dr Hernandez could even guess which person was the patient was by seeing age, birthdate and female, but he made no attempt to introduce himself or learn anything about me. Every question I asked was answered with a one or two word snarky answer. He refused to answer any post surgery questions via portal or my phone calls to nurse line! He definitely has an attitude, "I'm a good surgeon and to Hell with you"! I've had 18 surgeries in 82 years and he had the most arrogant demeanor of any surgeon I ever encountered! I am not a difficult patient, I do not need to be catered to, i only need to be treated with respect! When I had my first post op visit with him, he had not reviewed anything, I asked if he had PT report from my therapist in Florida, he said no, as he was scrolling on computer I saw the report and told him so! I asked him about my most recent ex ray, he pulled up old ex ray and proceeded to show me arthritis in my neck, showed me nothing about the after surgery ex ray, I found out later he had not even reviewed it at that point!

    I would rate the doctor as reasonable as I can due to one visit. He's honest and practical…read more HOWEVER!!! Their scheduling people leave a lot to desire. The day I was in the office she began to complain about my insurance and gave the doctor a bit of a hard time as well about it. She went ahead and scheduled me even against her desire too and 45 minutes later called me and moved my surgery date, which I was ok with because it was the same week. 3 days before the surgery I call to confirm and I come to find out that I wasn't scheduled. When speaking with the scheduler, she claimed they rejected the location but when I spoke with my insurance carrier they said they approved it and told her that! They new her name and time of call. Then she has the never to tell me to wait 3 more weeks! Unprofessional. Unrealistic and not a way to behave for a medical office.

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    LG Health Physicians NeuroScience & Spine Associates
    LG Health Physicians NeuroScience & Spine Associates
    LG Health Physicians NeuroScience & Spine Associates

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    Neurology & Stroke Associates, PC - medcenters - Updated June 2026

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