super rude office staff. acts like u are bothering them. if u don't like your job get a new one

I have been coming to Neurology associates for over 15 years now. I was in a bad car accident and have herneated disks. The neurologist I see is Dr Michael Guido. He is great always friendly and helpful. I drive almost 40 miles just so I can see Dr Guido. I would highly recommend Neurology associates for anyone needing a top notch neurologist. They are 100% affiliated with Stoneybrook University Hospital as well. read more

Neurology Associates - Neurotologists Near Me - East Setauket, New York

This facility and its associates lack bedside manner, consideration and overall sensitivity. They aren't observant and bark orders without thinking of a patients well-being. Their treatment of patients is deplorable. read more

Listen to the other negative reviews about this office! Dr. Siddiqui is the most unprofessional, uncaring, cold hearted, rude, inconsiderate, and arrogant human being I have ever encountered. She has no control over her anger or emotions and as a result will be negligent in your care. Additionally, she flat out lies to protect herself. You will mean nothing to her, trust me! The office itself is a mess. There is no follow through and no regard for your well being. You will sit on hold for hours, and wait for days, if not weeks for a return call, if you get one at all. I am reporting her to the NYS medical board and have the recorded calls to prove her negligence. Her license needs to be taken away before she hurts someone! read more

I've seen Dr. Guido (and various residents at the practice) for treatment of migraines. I have always been very happy with the front office staff, nurses and the doctors themselves, especially Dr. Guido. I see other patients who have left negative reviews about the wait time. I don't doubt that, but as for my experience I have never waited more than 20 minutes to be seen by Dr. Guido or a resident. The one thing I do find kind of annoying is the process of checking in, seeing the biller and the nurse before each visit. As of today, here's the process: *You check in and are given a large stack of paperwork to fill out if you are a new patient or a smaller stack if you are a current patient. *You sit down, start to fill out your paperwork and no sooner get called into billing. You collect your paperwork, purse, pen, clipboard and see the biller *You go back to the waiting room and no sooner get called by the nurse to get weighed, have your BP taken and the nurse asks you some questions, all of which are already in the stack of paperwork you've been trying to fill out *You go back to the waiting room and try to finish filling out your stack of paperwork, and if you're lucky like I've been, you are called in rather quickly to see the doctor. So again you're collecting your paperwork (that you haven't had a chance to finish because you've been called up to billing and to see the nurse), and you see the doctor (who asks you all the same questions that are repeated in the stack of paperwork you've been trying to fill out) and enters them directly into the computer LOL! I've been to a lot of doctors in my life for either myself or my mom, and never have I seen a process such as this. Guess what? I offered my stack of paperwork (which I managed to finish filling out) to the doctor but she told me to give it back to the front desk -- who originally told me to give it directly to the doctor LOL! read more

This is an excellent doctors offices, to show you how efficient they are, I started the process of selecting a new MS medication in August or September of 2019 and this medication would make you susceptible to lung tract infections and some temporary immunity suppression. Now mind you, insurance, paperwork shipment of the special medication to the actual doctors at stony brook took a while but once they had it so that wait was out of the doctors hands but they were still able to not only schedule my infusion but they had that place looking ship shape with all the proper protocol and of course it look like less people mad appointments but the staff didn't skip a beat and I have so much respect for all the doctors not only working their but all over the world but these doctors have a lot of integrity and they are fun to talk to! Believe me when your in a chair for 5 hours getting an infusion it can be boring They bring you blankets, snacks, drinks and talk to you or leave you alone if that's what you want or need, I feel like they are good at feeling out the situation, I would definitely recommend this neurology office, nurse practitioner Pat Melville is wonderful and Dr. Manganus is a great doctor! read more

After my discharge from this office with Christopher Stobe, I have since gone to a much more professional, empathetic Neurologist (North Suffolk Neurolgy), and am now having issues with Stony Brook not wanting to release my medical records. They did me a favor by discharging me, so I do not know why they are refusing to release my documents. This place is the worst and intolerable to deal with to say the least. read more

Never in my life have I come across this much incompetence in one place. I first went here with my 5 year old son back in January so we could start an evaluation for ADHD. He's currently in preschool with services (therapy, 12-1-1 classroom) after being evaluated by our school district/Just Kids when he was 4 but in order to continue those services in kindergarten, we were told he needs an official diagnosis. They recommended bringing him to a pediatric neurologist. Sooo, that why I first stumbled upon this horrible, disorganized laughable excuse for a group of "neurology associates." The first appointment went well. Dr. Louis Manganas was very nice and he was clearly listening to me (unlike everyone else). He also paid close attention to my son's behavior and said he could see why we were seeking a diagnosis. He informed me about the process: he gave me two Vanderbilt forms for my son's father and me and one for his teacher. He told me to fax them all over when they were filled out. Then, I made an appointment with the nurse practitioner THREE months in advance before we left. Three months came and went. I arrived with my son ten minutes early for his appointment. The lady looked confused as she sat on her computer for five minutes looking for my son's name. She then asked her other office friend for help, who then also looked confused at her screen. Ten minutes later-with my son getting fidgety, they announced we never booked an appointment. By then, I was agitated too. I gave them the appointment card I had saved all those months and said I did book an appointment. I was told to wait. 15 minutes later, they concluded that the "real" 3:30 appointment didn't show up (um, sure) and that my son could be seen. I was NEVER given an apology for their mix up. We get to the nurse practitioner: DENISE WAHRHEIT. I tell her why we're there. My son is bouncing off the walls and making noises while I try to talk. She looks in my son's "report" for the faxed Vanderbilt forms from my ex husband, me and his teacher. I had confirmed those were received with the office staff months ago. Nope. They're not there. Now, I'm getting pissed. She tells me all she can do is give us the forms again and have us fax them again. I tell her my son's CSE meeting is in ten days and the reason I started this process three months ago was so we'd get a diagnosis in time. She has a very nonchalant and unapologetic attitude. She then mentions "well, you were a walk in." Then she mentions she could prescribe my son a low dose of Adderall to see how he takes it. I told her I just need a diagnosis right now and will worry about medication in the next year or two if his behavior still hasn't improved with therapy alone. Fast forward three days, my son's SUBSTITUTE teacher (his usual teacher is out on medical leave) faxes over the new Vanderbilt form. I send my form (Denise only gave me one, not a second for his father) as well. I call to confirm. They don't have the teacher's form but my form is now in Denise's folder according to the office lady. I get in contact with his teacher and tell her to fax it again. I call the office back, nope-no sign of the fax. I finally get in touch with Denise's secretary Rita. She gives me another fax number. I call my son's teacher again, get it faxed to the new fax number. I resend mine. I asked Rita to call and confirm she received them. No call. My ex husband, however, gets a call. Apparently, our son doesn't meet the criteria for ADHD. Our son. The little boy whose eyes glaze over when you talk to him. The little boy who dances in his seat during dinner and class. The little boy who has a father with ADHD and other blood related family members with ADHD. Denise also told my ex that she doesn't recommend medication. The same lady said differently just three days ago. I call Denise to get to the bottom of this. She didn't evaluate my son personally. She saw him for two minutes and said maybe one sentence to him. I don't even know if my son's substitute teacher filled out the form or if she sent the old copy from his teacher out on leave. The substitute teacher wouldn't know my son as well. I get in touch with Rita, finally. Denise isn't available because she has "1 million appointments". Rita then talks to me about it. Seriously? You can't talk to your patients directly? Rita says that Denise says that we should try Just Kids agency for a ODD evaluation. I told her well, if Denise had known anything about my son she'd know that he'd already been thoroughly evaluated by that agency and that's why he has services now. I then asked what teacher filled out the form. She said she'd ask Denise and get back to me. It's been hours. Haven't heard a word. Obviously, we're not important to the practice or they would have apologized for their numerous mistakes. This "evaluation" was not an evaluation at all and the diagnosis is definitely wrong. Now my son can't get services. Way to go SB! read more

In December of 2013, I was 13 in eighth grade and had my first seizure. My mom's friend had recommended seeing Dr. Louis Manganas for pediatric neurology. It's now about five years later since my first one and he's literally the best neurologist. I would never change my neurologist. He's very, very, very nice and understanding. Very smart and knows a lot about his practice. He's been there with me every step of the way ever since. I would HIGHLY recommend him to anyone if they were looking for a pediatric neurologist. read more

If I could give Dr. Louis Manganas 6 stars I would! I've been a patient of Dr Manganas for almost 10 years and I will never switch my neurologist! He is very knowledgeable, has excellent bed side manner, very informative and overall great person. I trust him with anything and he always answers my questions and helps alleviate my concerns. I have a very involved medical history and he has been there every step of the way... I am truly grateful for being one of his patients. I HIGHLY recommend him to anyone who is looking for a neurologist. He deserves to be recognized as a fantastic doctor! read more

I requested my medical records from StonyBrook Neurology . They tell me that an outside company handles the request. I had to send stonybrook a hipper form then they forward the request to the other company. The medical records section lost my medical request 2 times. I can't believe you cannot get your medical records without going through another company. Something needs to be improved!!! read more

THIS REVIEW IS FOR ONE DOCTOR IN PARTICULAR. Not all of the doctors in this office have the scheduling issues that Dr. Spinner has. As a doctor, Dr. Spinner is very good but his office just ensured that we never return. Our last visit was spent waiting for 1 hour and 45 minutes. When we finally asked another doctor about the wait the answer was "and it's going to be longer, we have very sick people here today." You know, that's all well and good and if this was the first hour plus wait we would have understood but every time we come to this office we spend over an hour waiting. Today was the last straw. They didn't even have the decency to ask us to reschedule when they realized they were severely backed up. They just expected us to wait for 2 plus hours. Never again. Do not use Dr. Spinner if your time is valuable. read more

This is a review for the whole office. Not sure where to pin point their major malfunction. Having multiple sclerosis, my major symptom is fatigue. I depend on Adderal in order to function through daily activities. I work full time and am a single mom. I have never seen such issues with incompetence in my life. When renewing a prescription for Adderal 2 weeks in advance, I call a week and a half later wordering where the script is, they have some odd excuse about prescription being approved but need a signature. Than I call back the day I am down to my last pill and the use the same excuse but than tell me that I have the opportunity to go pick up the prescription in person while i'm working that day and the weekend is ready to start. With being proactive as on could possibly be, this occurence has happened several times with this doctors office. If I were the office manager, I would be enbarrassed to say I worked there. Not only does the office seem to have a lack of concern for their patience, the literally display a total incompetence in running a business. I will not be staying and will spread the word. read more