We had a very concerning experience with Summit Counseling while our minor child was receiving…read moretherapy services. As parents who still retain our parental rights, we attempted to participate appropriately in our child's care and treatment planning. However, communication with us as legal parents was refused even in a limited capacity allowed under Utah law. This made it extremely difficult to stay informed about our child's therapeutic progress. We were also informed that therapy sessions billed under our child's Medicaid coverage focused on concerns raised by the placement caregiver rather than our child's own treatment goals. Our child had expressed reunification as an important goal, yet that goal was not reflected in therapy direction. Parents should expect therapy providers working with minors to remain neutral, patient-centered, and willing to communicate appropriately with legal parents unless a court specifically restricts that involvement. That was not our experience. We are sharing this so other families understand the importance of asking how parental participation is handled when a child is in placement and receiving counseling services.

Poor follow through and communication! Even after virtual visits, your child's medication will only…read morebe sent half the time. Basically, a receptionist, a medical assistant and provider who don't communicate effectively. My son has been without his medication for two weeks and always an excuse for poor communication and poorly run organization. Even my pharmacy acknowledged zero response after several attempts. A provider leaves and makes promises to refill meds until they find a replacement with zero response and excuses from a receptionist that has no idea what is going on. Your child gets the whiplash from this poorly run behavioral institution! Any pediatrician can manage better than this place! What an embarrassment! Not even a real psychiatrist to manage things!

I made a new patient appointment with this clinic 3 months in advance. The day before my…read moreappointment, their receptionist, Carol, informed me that my appointment had been cancelled because I had forgotten to sign a couple of forms on their website. I told her that I had just signed them, but she said I was 20 minutes too late and that she had given my appointment to someone else. Whaaat?? These were forms that could have taken me two minutes to sign in their office the next day. As I tried reasoning with her, she became very rude and condescending. She insisted that I had broken a "hard and fast rule" and that the only thing I could do is reschedule the appointment. Wow, no thanks. I waited 3 months for nothing, but I'm kind of glad I didn't end up going. I already have terrible anxiety--I don't need to pay a therapist's office to make it worse. ***Side note: I don't know if any of the doctors or decision makers at the clinic will ever read this, but you need to know how your front office is treating people. They are an extension of you, and they need to consider the types of patients they're dealing with. If people are too depressed to deal with life, maybe showing them some compassion would be helpful?

The office staff are pretty rude when I was trying to get information on billing one said "that's…read morejust life's reality" when I was trying to figure out why my bill was high. It turns out it was a mistake with my insurance company and referral process. I was seeing them for 6 months before they told me I was not in there network or panel or contract. They said they send out statements monthly about a bill. I never got one for the whole 6 months or else I would of stopped going there due to them not being in my insurance contract panel. One day I just noticed a large amount of money missing from my bank account because they use an auto pay system yet they don't tell you how much that is. Not impressed with there professional being or there ability to be respectful and patient with clients who have billing questions.

Living with chronic back & neck pain since my teens I stumbled across this company on Social Media…read morethat showed an advertisement of a person's neck in a position that allows maximum stretching and proper curvature. A few days later saw a different picture with a person on a table which appeared to stretch the back. Made a phone call, and found that they accepted my insurance. But wanted to do a consultation and take x-rays first. The first appointment they went over range of motion and found the pressure points that caused pain and asked about what I do for work? Told them I sit on a computer many hours a day many days a week. Next they worked up the plan for how many times I will be at the center and what types of things I will have to do at home. They take an alternative approach to Physical Therapy. I like what they do and how they don't mess around with isolating the areas that need some strengthening. Have been to 3 different Physical Therapy places around SLC in the past and they came and went and didn't seem to care. Here they use physiotherapy (not sure how different from PT?) and make sure you are on task and doing the proper procedures as designed. This entails stretching, joint mobilization, soft tissue release, strengthening the muscles, increasing flexibility, and improving balance and coordination. The staff, doctors, chiropractors, massage therapist, and nurses all treat the patients with dignity and respect. Seen a couple negative reviews on where which don't seem to have actually been to the facility except to make an appointment. Some guy named Dust C posted the same things over and over which should be flagged by Yelp for inaccurate review. Have been coming to IG since late July '20 and still go 2x a week now Oct '20. And most days are great for being pain free some days aren't so good but are becoming few and far between. The only negative thing I can say about this place is that they sometimes get really busy, and most of the time it is because I am running late to my scheduled appointment. Highly recommend this facility for those that are suffering from pain that want to avoid surgery or an elixir. :-)

This place is a joke that's not funny. I went there for knee pain and they made feel like I was…read moretalking to a car salesman.

This place so far has been the best. Three months again when my son arrived - he hated me, yelled…read moreand cussed, set things on fire, and would answer any calls. It was rough. Three months later at family week we are able to talk, sit on the same sofa, and he's apologized for all that happened and will express love. The family support groups are very supportive. You don't feel like you're all alone or that your child is the only one. The staff on the therapy side have been very communicative and supportive in putting in place plans to advance. The kids even enjoy just about all of the staff when they are being honest. I've seen kids go from being alone and unable to communicate to being able to communicate and hold themselves accountable. They also have a school program the kids are enrolled into so they do not miss any school. This also helps parents work with the school to get this type of treatment paid for when insurance will not. The one thing I wish was better was communication with the medical professionals. We have been trying to get to speak to the doctor about changes in his medication and it's been impossible even with the therapist seeing them a message each week during the weekly session. Overall we have been down this road before but this time it seems like he's actually getting skills and progress that will last.

I am 37 and have a beautiful daughter, I'm happily married, and I have a well paying job that I'm…read morepassionate about. While there were aspects of my time at Youth Care that were useful for me, my overall experience was horrid. In February Of 2001 my parents where at their wits end and talked to an educational consultant who recommended this facility. I was skipping school, running away, and in and out of psychiatric hospitals. My parents hired a bounty hunter company to surprise me in the middle of the night in my bedroom while I was sleeping, handcuff me, and put me on an airplane headed to Utah. This was a direct recommendation of the Youth Care facility. I was at this facility for 2.5 years. The treatment team "didn't feel comfortable" graduating me. In the summer of 2003 the treatment team told my parents "there was nothing more they could do for me." Three months later, my parents finally pulled me out. I developed a very hopeless and pessimistic attitude towards my future and my life while in this place. Phone calls were monitored and staff would hang the phone up for me if I wanted to talk to my parents about anything negative having to do with Youth Care. I roomed with skinheads, violent kids, and other troubled youth. One of my most vivid memories was a scandal involving one of my friends and a staff member who made my friend walk naked in front of him at least a couple times. In addition, there were two different instances I was made aware of where 2 separate adult male staff members groomed and sexually pursued a 14-year-old female patient, and in another case of 16-year-old female patient. In both of these cases, the staff members were fired when the scandals were brought to light, but no legal action was ever pursued against these offenders. It seemed to me at the time, and still seems to me that Youth Care didn't want that sort of publicity. I believe that they tried to keep it hush-hush as the police where never involved/called but the kids affected (my peers) had to meet at least once with lawyers representing Youth Care privately. I developed unhealthy eating habits which turned into an eating disorder that I still have to this day, and a life long resentment for my family for sending me to such a awful place. I do not recommend this place to anyone. I have gone through years of family counseling with my parents to get to a point where we can communicate effectively and lovingly again. When someone asks me how my high school experience was, I don't have much to say, because I felt like I was in juvenile prison, as my experience at Youth Care was very similar to that. Lastly, I would like to point out as I am looking through these reviews that it is apparent to me that most of the positive reviews of Youth Care are paid promotion. That's right, you can pay a PR company to leave positive reviews for your company to offset the many negative reviews from actual patients. -David

Osteoporosis. She is very thoughtful & thorough. I am glad to have found her. It was a very nice…read moreexperience.

Imagine your ideal doctor, then know that Dr Matich is it! She truly listens. She makes your…read moreconcerns, rather than her agenda, the priority. Her exam was perceptive and intelligent because of her knowledge coupled with her observations of my reactions. She noticed details that all my previous doctors missed. She ordered appropriate follow up tests and devised an action plan that fit me as well as data about what works. I have never found her equal in 69 years!!!

John Phillips is a master hypnotist who helped save my job and probably my life. I am a full-time…read morefirefighter paramedic who was suffering from a sudden onset of claustrophobia that was preventing me from doing my job. I had gone to another hypnotist and got some work done and it was like having a Band-Aid put on a wound that was still there, when I went and got some work done from John, it was like he ripped out the root of the fear (like brain surgery) The next time I did training that was very claustrophobic. I felt calm and safe and was able to do my task well without any fear. I was amazed I had suffered and pushed through situations for years, and the claustrophobia just kept getting worse. Working with John and following up, listening to support audios, has completely removed my fear I am so thankful for his expertise and knowledge and skill, I would highly recommend him, if you want to change your subconscious and change your life book a session with John. Ryan Rampton Firefighter Paramedic

Dear John Since going through the core healing and…read moretransformation and hypnosis therapy with you my stress and anxiety that used to daily be in 10 out of 10 range is now staying around a 2. Thank you for helping me become aware that I am a calm, content and in control of my life person.

Sidney is amazing! Gets right to the core of the issue. Love that! I highly recommend Sidney.read more

You know, if you'd told me a year ago that I'd be sitting here raving about hypnotherapy, I…read moreprobably would've laughed. Not in a rude way--just in that "Yeah, right" kind of way. I wasn't a believer. I walked into that room with a fair bit of skepticism, thinking, "Well, let's just see what this is all about." What I found, though, was something truly remarkable. From the moment I sat down, I felt safe--like, really safe. And that's not something I say lightly. There was just something about the way Bill spoke, the way he listened, the way he guided me--not pushing, not forcing, just leading me right to where I needed to be. It was like they had this deep intuition and sixth sense, knowing exactly what doors to open in my mind. And then, at some point, a switch just flipped. I can't explain it any other way. One minute, I was tangled up in the same old anxious thoughts I'd carried for years, and the next--it was like someone turned on a light in a room I didn't even know existed. The clarity that hit me in that moment? It was staggering. Not just about my anxiety, but about my life, my choices, my patterns. The paths had always been there, I just hadn't been able to see them. But here's the part that still amazes me: the impact didn't stop when I walked out of that room. It's like something inside me had been rewired. Every day since, I've noticed subtle but profound shifts--a deeper sense of calm, insights that just seem to appear out of nowhere, and this growing clarity about who I am and where I'm headed. It's not magic, but damn, it sure feels close. If I had to put it into words, I'd say this experience was like working with a master sculptor--someone who doesn't just hack away at the surface but meticulously, patiently reveals the masterpiece underneath. And the best part? The work keeps unfolding long after the session ends. It's not a quick fix--it's a "gift that keeps on giving" kind of thing. Looking back, I realize I didn't just walk away with relief from anxiety. I walked away with a whole new way of seeing myself. And I can't tell you how grateful I am--for taking the leap, for finding someone with that level of skill and intuition, and for the way this experience continues to ripple through my life in ways I never saw coming. So yeah, if you're on the fence about hypnotherapy like I was, I get it. But if there's even the smallest part of you that's curious, take the leap. You might just be surprised by what you find. I know I was.

Great service and very helpful. Studio was very nice and clean. It's too bad that most people only…read morego on Yelp to complain. Highly recommend this business!