On the day of 12/23/2024 my wife and I had been locked out of our account because of apparent…read morefraudulent activity All of the tellers tried their best, but were requiring a "Banker"... The female bankers anyway.There was one male, lazy, unhelpful, last name Castaneda, just high on himself! I almost walked out with all of my funds...

I highly recommend this credit union, In all the years I've been doing business with them I`ve NOT…read morehad one issue. They are very helpful and friendly. I recently had to have one of my cards replaced and it took minutes NOT weeks.

This isn't my bank, but is serves as a cooperative branch for my credit union. When I stopped in to…read moresee if I could complete transactions here, I was impressed with the friendliness of the staff. I'm glad the location is much more central than the other bank I had been using.

0 stars for the lazy 400 lb women who refuse to help and give every excuse not to do their jobs …read more this bank is empty the majority of the timr and the women who work here just refuse to work and the manager backs them up on it. The staff here is catty and rude and just want to get paid to sit around , do absolutely nothing , cant even give any info on papers or ids i might need for an appointment , and they just sit and stuff their mouths all day at their desk.

Worst bank ever. Can't even get change if you're not an existing customer. I would never bank with…read moreWells Fargo. I know it's the only bank in Battle Mountain but I suggest you go some where else. Elko has better banks.

CC helped me out so much with a very important issue I was having. Very respectful and listened to…read moremy concerns and got everything taken care very quickly.

Fire all local staff. Melissa and CC are the worst bankers I have felt with. After running a…read moreprofitable business for over 30 years. They are the most in professional manger and assistant I have ever worked with. Sorry thing is they are the only bank in town. DO NOT DO ANYTHING with this bank. They only work with the people that have been here over generations. If you have only been here for a few years then ya FU. So F them. Go to US Bank in Fallon