best nky roofing firm, go out of their way to make sure job is done right. all workers are…read moreknowledgeable, and willing to go the extra mile. their rep is always willing to listen to any concerns the customer may have and find the right solution for all concerned. Only firm I will deal with!!

I had the opportunity to have Spence Roofing and siding recommended to me…read more This company installed gutter guards on my house for 1/3 of want other companies. They showed up on time and cleaned up all debris...definitely a GOOD company to do business with in NKY.

Do not use this company under any circumstances unless you want a delay, poor communication, and…read morereally crappy service and product. We needed siding fixed for our Tudor and rather than replacing parts of the wood that were rotting, they filled it with putty and filler which never set and was crumbly and soft to the touch. They claimed it needed time to set but after a week of warm temperatures, it still flaked off. How that would withstand a pressure wash before a paint job is beyond me. Trying to talk to their representative about issues that arose was impossible. We ended up doing some work on our own after they finally came around to acknowledging that some of their work was poor quality. Us putting in time and effort and working on the siding was the only way we could move on and get the hired painters in to start our exterior paint job. Mind you we were over a month late trying to get Certa Pro to come work on the project. If you ask ahead about their schedule to come out, you don't get an answer or you get misinformation. They will tell you a time they plan to come and will not show up and will not notify you. While we did not want to replace all of the siding from the beginning because parts of the wood were still in good condition, we did not expect such a poor job with the patch work for the pieces that needed work. This company does not offer to help in any way and their people are difficult to deal with. We used them because we used Certa Pro for painting and they recommended this sister company for carpentry. Biggest regret. We could not put our house on the market on time and they didn't even clean up afterwards. Well, unless you count throwing away parts in our yard waste bin and us having to transfer that to our garbage bin. Anyone else would be a better carpenter. You, yes you the reader, can have a better outcome by watching YouTube to learn how to diy; your efforts would be more skilled than their workers'! Beware and stay far far away! Those positive reviews on yelp look suspect given that they only provided a review for this company and nothing else on yelp. Avoid the headache and stress and go with any other company or professional.

I have a three step project I needed assistance on and received a quote from Excell. Excell gave me…read morea fair quote but the work was outstanding. The,two who worked with me were professional, and very easy to,work with. They were considerate and cleaned up after them. The shiplap board used in the sunroom ceiling looks outstanding and once stained I am sure it will look outstanding. I would recommend Excel highly for any wood project you may have,.

I live at a condo complex in Alexandria KY and this company is currently replacing the siding on…read morethe detached garage units. For weeks they have been leaving nails and garbage all over the parking lot. I can't believe a professional company would do something so careless and irresponsible. I'm disgusted and would not recommend them to anyone.

Ryan and his guys are THE BEST! We have used them for various projects over the past 4-5yrs on our…read moreold and new house. From deck work, to painting, to installing flooring, I honestly cannot recommend them enough! Honest, trustworthy, and fair priced! We won't use anyone else. They really are fantastic! HIGHLY recommended!

This place is an absolute joke. They came out was at my house for 45 minutes on a Sunday morning…read moregranted I knew that calling out on the weekend would be a little bit more for the service call but these Jokers charge me $600 for a service call and all they did was put a one-by-one square patch on my roof and was up there for no more than 45 minutes total and charge me $600 freaking dollars. And I told them I had insurance the insurance will be taken care of it for some reason the insurance never paid it so they turn me over to a bill collection agency over this $600 finally my insurance paid and we had a settlement payment and then they overcharged me on the settlement payment. I am seriously considering taking into court especially for what some of the things that the man said to me on the phone accused me of insurance fraud because I offered a settlement instead of the full amount. B******* do not use this company they overcharged to the extreme

* That's a sixth star for Ryan, outstanding individual who would not give up on taking care of my…read moresituation with the insurance company. They do excellent work and follow up to make sure you are satisfied with the work preformed. Thanks again! Tim L.