Very accommodating and offered good information. Wish they were closer. I would go there to…read morevolunteer

Caring, flexible, fair price, safe environment, friendly…read more Excellent care was given with my dog. Carolyn and her staff are caring and concerned with my dog's health and safety while staying at Dogtown Resort. Carolyn goes that extra mile for all her dogs and their owners. I was out of town and needed to have my dog in care on an emergency basis. With the upcoming holiday, there was a chance I needed to return home early to pick up my dog. Carolyn was at a vet appt herself and returned my call later to say she will make it work!! For those of you who feel Dogtown Resort prices are high, the national average for kennel overnight is more than $40 up to $85. In California, I paid $50 per night! Yikes!! I recommend Dogtown Resort to all my friends and neighbors!!! Give them a try! (this is an UNsolicited review!)

I called for a price for a stray cat we took in with a abscess on his tail, we got seen the same…read moreday! They were up front about the price for a sick visit and listened to the budget and insured I could get my new fur baby happy and healthy again! They were all amazing from the front desk to the vet!

The vet and techs were friendly, but the receptionist could use some work on her people skills.read more

We have been taking our dog, Jack, to this groomer for a couple of years. Our groomer is Marzy. We…read morehave been quite pleased with the service, the expertise and the friendliness toward us as well as our pet. The cost is competitive and the they take credit and debit cards as well as cash. However their prices have increased at the beginning of the year and they are now adding a surcharge of 3% for using credit cards. I personally do not like surcharges but that is for a different time. The parking is good. You have to make an appointment as opposed to walking in. Overall we will continue to use Sue's Small Stuff for our pet grooming.

Have been going to Sue's for years and have had several dogs over that time. We have always been…read moremore than satisfied with their work. I feel confident about them and know our dog is in good hands. That is so important when you are dropping them off and leaving them. Not one complaint over all of these years.

My family and I are so thankful for the care and compassion Beryl and her husband showed during a…read morevery difficult time. Beryl's attention to details when handling our furbaby was incredible! Thank you Faithful Friends!

We cannot thank Beryl enough for the professionalism in which they handled Apollo's cremation. They…read morewere kind, considerate and thoughtful. I couldn't ask for anything more. You do a great service for our fur babies. God bless you Will and Suzy Cook

Hard to give a rating since they didn't do anything at all, so I went with one star. We had our 13…read moreyear old pet pass away and were looking for a pup to replace her as our other dog was in need of a companion. We hoped to get one relatively quickly. We filled out an application for a pup they had and got an email confirmation the application was being sent to Heartland. To be sure they got it, I sent them an email directly with a summary of what we were looking for and attached a copy of the application in case they hadn't received it. For the week after that, we had no response at all from Heartland. Nothing. No acknowledgement by phone, text, nor email. I didn't expect much, but did expect something. The adoption process is way too complicated. We wanted to adopt a rescue or shelter dog as our last pet was, but it is simply too complicated and frustrating, especially when the place with the animals won't participate. We ended up going with a breeder and have the pup at home now. To be fair, Elkhart Humane Society called a day after we submitted an application to keep on file to say we were accepted. Another agency sent an email saying the pup we were interested in had been adopted that day but they would keep the application. Not so for Heartland. They did eventually send an email . . . 3 days after we had our puppy at home. We've had 2 dogs in our home for decades. We prefer going the rescue/humane society route, but they make it much too hard and frustrating to use. Not sure I'll even try using them next time. I'm glad some folks had a good outcome with them, but for us it was nothing but crickets from Heartland.

After an egregious error and subsequent refusal to correct or admit their mistake, South Bend…read moreAnimal Care and Control gave away the dog ("Mya") upon which I had a pending adoption a mere hours before I was to adopt her. She was given to Heartland Small Animal Rescue. I immediately called Mandy from Heartland (twice). She confirmed that they did have Mya. I told her that I would take Mya THAT DAY. I could meet her or whoever had Mya in less than an hour. She told me that she could not adopt out a dog until I had filled out an application and encouraged me to do so. I immediately did. She promised that she would give me a call on Monday. That call never came. I called Mandy again on Friday, October 10th in the afternoon. She did not return that call either. On Saturday, October 11th, I went to PetSmart in South Bend for the adoption event that Heartland holds weekly. I met Mandy, who informed me that Mya had been adopted just last night. I asked why she never called me. These are the "reasons" she gave: 1. She was waiting to hear from South Bend Animal Control to see if they wanted the dog back. She never heard from them. Why then, I asked, did she allow Mya to be adopted by someone, if she was waiting for animal control? I never received an answer to this. 2. She said that my vet references did not check out, but it clearly said on my application that all of my dog's vaccinations and heartworm preventative are from VIP PetCare clinic. I have receipts of this. 3. She said she had been busy. Interestingly, I had called her and left a message on Friday afternoon. Too busy to call me, but still able to take your call. I appreciate that the volunteers at Heartland are just that--volunteers. Ethically, Mandy should have called me at some point in this process. Instead, it seems that she and South Bend Animal Control were simply going to wait for it to blow over. By the power of sheer incompetence on the part of South Bend Animal Care and Control and of lack of ethics on the part of Heartland, I am unable to adopt the dog that I fell in love with. My heart is broken, and I can only hope that this message will save others from the same pain and frustration. Adopt elsewhere.

My family has taken 5 cats (one pregnant) and 2 dogs to Magrane and have had nothing but good…read moreexperiences. We've now seen five different doctors and all have been great. They are always accommodating and take such great care of our animals! I love that they are a cat friendly practice. I recommend Magrane to all my friends! I understand that I am financially fortunate enough to afford an average of $100 for an appointment, but the service and convenience is worth it to me.

I love Magrane as an overprotective pet mom, there is no one I trust more. They are very good at…read morehandling the pets and educating pet owners. I will always recommend Magrane to any pet owners who are looking for a good vet. I've had experience with many of the vets and all of them are good at what they do! My dog, who was originally scared of the vet, is even warming to them because they are so good with him.

Cannot say enough positive things about the Middlebury Animal Clinic! Staff is fantastic; I've…read morenever had a bad experience. My dog especially has not been traumatized as in the past years! That says a lot! Scheduling is easy; you can do it online and choose your desired time. I appreciate the staff asking if I need additional items such as Bravecto chews or a refill on my dog's prescription. Middlebury Animal Clinic is right here in town, has convenient hours, and the staff is very knowledgeable and kind to my dog. Thank you all!!! Pam & Simba p.s. nobody at the clinic asked me to write a review.

They judged me for the way my dog passed because he attacked people and another animal and the vet…read morejudged us for how we had to protect the lives of other people and animals to get the attack to stop that night. Only an awful vet would judge how someone lost their animal, as if it was ANY easier for us.

They have a genuinely great staff and doctors who added years on to our senior dog's life. When it…read morefinally came time for our old girl to cross the rainbow bridge they were so kind and supportive it felt like being with family. Highly recommend this clinic. It is the best quality of care I have received from a vets office.

The worst! They can never get you in, but yet they want you to bring your animals in nonstop…read moreconstantly just to maintain a spot in their schedule, ridiculous!