Exchanged txt. Rude. More interested in correcting the customer than helping. You get more business when you go with the flow of conversation and not try to make the customer feel inferior. This was a 1800 sqft loss of hardwood flooring and install. read more

NO SHOW!!! We made an appointment for an estimate and Jay was assigned to come out. He never showed up, they didnt answer the phone so I could ask where they were. I took a day off work to wait for them and do the estimate. So not only did they not show up for their own appointment, I lost one day of leave to sit at my house. I would not recommend them for anyone else that needs work done. read more

Overall I would rate my experience with this company as satisfactory, but I wouldn't hire them to do another job. There were many miscommunications throughout the process which caused delays in the projects completion. Outside of that frustration, the workers also damaged a brand new wall in our home and their "repair" job was awful. The finished product outside of these issues does look nice and there are not any major imperfections. read more

New Age Flooring & Cabinets - Wall damage not properly fixed - Flooring Near Me - Clarksville, Tennessee

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I'll start at the beginning. I found New Age here on Yelp. I sent a message inquiring about flooring and within minutes I received a message back from Brandon. The next day Brandon came out and measured everything and gave us our quote. We decided to add three additional bathrooms to what we initially requested. The New Age crew that came out was professional and friendly and did their best to work with us to get the project completed by our timeline. We are very pleased with the end result of our floor as well as our stairs. read more

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The company was great, I went with a tile that looks like wood, and it turned out so good. The team was very professional and all had attention to detail. Their pricing was the best in town. Lowe's was charging me twice the amount. read more

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They installed some flooring a while ago and there were some pieces that started to pop up. Brandon came the same day I called him to look at it. Within a week they sent Ethan out to replace those tiles. He was professional, worked quickly and did the replacements in 4 places in a few hours. Very happy with the customer service provided to remedy the issues. read more

This place is absolutely horrible! I recently moved to Clarksville, and was looking for a place to get some remodeling done. First, they didn't even show up to the appointment, and when I called them no one answered. So, I called them the next day and asked them what happened, and they said they were sorry. They sent someone out and explained to the guy what I wanted done and he said it would be a few days to get a quote, I waited a whole week and then I called back, and then they sent me over a quote that only included half of the projects. read more

From the start of the process Brandon was a first class professional. He prepared a written estimate, brought hardwood samples to the house for me to choose from, and he kept in regular communication about when the job could start. They are busy and you might have to wait a bit for Brandon and his team to start the job but the wait is worth it. Once they begin on the job they stay with it each weekday until it is done. This is so much better than a contractor who starts the job then rushes off to start somewhere else. I had all new hardwood floors put in with new tile in the bathrooms. They also removed a tub/shower combo and installed a beautiful floor to ceiling walk in tile shower. There were challenges, some subfloor needed replaced, me asking a thousand questions a day, but the guys took it all in stride and kept the work moving. Their workmanship is fantastic, the floors are the nicest part of our house now. I will definitely call Brandon when we have another project to do. read more

I had hardwood installed in two bedrooms. Arrived on time and did an excellent job on the rooms. They even changed my mind about the color of stain and I'm glad they did. They both look awesome. I'm going to have them sand the rest of my floors in the house to match these. Highly recommend!! read more

This company is absolutely phenomenal. David was extremely professional and completely on point. They came to our home (Clarksville TN), gave us a quote and then put up 330 lft of goat fencing all within a week. They were truly amazing! Now our goats are happy! read more

I can't say enough about my beautiful new hardwood floors. Brandon came in and matched my new floors to the existing hardwood we had. He quoted us a price and gave us a date and did exactly what he said he would do. I'm in the middle of an extensive renovation and hands down New Age Flooring has been the best by far. His team worked around the other contractors and all the mess and did an awesome job cleaning up before they left. To add to my floors he also did our floor to ceiling tiled fireplace. I'd recommend New Age flooring over and over again. read more

We had luxury vinyl laminate placed upstairs and downstairs with a strip of carpet to run down the small staircase. The job was quoted to take 1week and would consist of a team of 4. The craftsmanship of the floor is excellent. The floor material is excellant, and it looks great. However, the management was terrible. The job took 3 weeks not 1( started May 10, completed June 2nd) so instead of missing 1 week of work it was over 2 weeks. The workers generally worked 5 hour days not 8 hour days, the number of workers were 2 until we were into the second week. The carpet wasn't ordered till after the flooring was completed and then was out of stock. One of the toilet seats was broken and not replaced and all 3 toilets had the screw caps removed and thrown away. The side of the stairs had stain that had run down them from the end caps and was left for me to repaint. The thermostat was set from 70 to 67 without our permission. We never saw Brandon, he never called to see how the job was going never made random check in stops. We only heard from Brandon when we called him with our concerns. Love the floor but would not use again and go thru the headaches. read more

After six weeks with a company that we hired to do a total remodel on our kitchen, we were at our wits end. Our house was a total disaster and we had spent way more money then we even imagined and that we were given an estimate for the total job. We ended up having to fire the company that we hired. Had no idea where to go to have anyone even start to clean up the terrible job that we were left with. We found Brandon's company, New Age Flooring. Brandon came out that same day and looked at the job and mess that we were left with by the other company. He knew what a terrible position we were in and gave us a quote that day and started the job a few days later. Everything that he had promised us and more was what he did. His guys were here every morning on schedule and were so professional. They made everything that we had been through end with a happy ending. We are totally satisfied with our remodel now and definitely will be referring them to anyone that comes along with confidence that they will get a professional job! Thank you, The Parshall's. read more