Ordered shoes online from this store. Packaging was beautiful, thank you card was included with the…read morediscount card and a little gift Thank you very much, guys!! your customer service is outstanding! Love my shoes!!!

Everyone who works here is always so welcoming, helpful, and kind. I highly recommend this place!…read moreAnd they have the cutest stuff too.

Horrible service , I was cussed at several times , lined up and followed directions and still…read moredidn't get a shoe

It's good there is a lot of shoes in she palace I like it it has dicent employees I just like itread more

The guy that was working in the store he was amazing. Friendly he asked if we needed help and he…read moregreeted us when we walked in the door. My sister and I did our shopping and we went to the register and the the guy was so personal so nice that I will definitely go back to the store when he's working. Keep up the good work!

Very nice staff and very helpful. Friendly & showed me what was needing & offered discountsread more

If you know me, you know I love cowboy boots, and I've been on the lookout for some red and black…read moreboots. Since I was vacationing in Grapevine, I knew there'd be some good boot stores nearby, so when I looked up some locations, they popped up! When I walked in, was greeted quickly and asked if I needed any help. I said I would look around first and ask if I needed anything. As I began searching through the huge selection, Edgar came over to offer assistance. He asked what size and style I was looking for, and he was the sweetest. He started bringing over a few options as I looked through everything else. They also brought a pair of socks for me, bc I forgot to bring some since I was in sandals! As I went and tried on everything, if something didn't fit, he would try to find another size or a similar style. Everyone in the store was so sweet and nice. Either the owner or manager even came over checking with us. As the search continued, I was looking for another everyday boot, and Ana came and made a few suggestions. I finally landed on a red, black and brown pair of boots. But the brown pair was just a touch too small, and Edgar spent time to try and locate the next size up, and he did!! I was super excited!! Check out was a breeze and the boxed and bagged everything up for me, and I was on my way. Great customer service and loved all the selections of men, women and kids boots!

Johnston & Murphy is my husband's one and only shoe store. Here, he purchases modern but…read moreclassically designed footwear religiously. Business suits, shirts, vests, jackets and coats... Ask for George Davis! George knows his way around great belts, clothes and footwear. Also Hubby shops their catalog and receives email notifications on sale items. Shop or browse for business shirts, suits, and of course, leather foot ware. Ask George to sign you up for both. I love shoes! BUT quality is a necessity. You only get one set of feet: pamper them! J&M leathers are beautiful-- of impressive quality. My dad wore J&M in the 70's along with Foreshiem Imperials! I would watch my dad polish and shine his shoes monthly....and my fashion forward hubby takes the exact same care of his footwear. I've known for years these are quality leather goods. If I'm not mistaken the salesman George shared that J&M began custom leather wares in the late 1860's! That's why this company gets it right.

Hi manager at Johnston & Murphy, this is the pregnant woman that came into your store with her…read morehusband last Sunday. We came in a with a pair of sandals retail $150 (according to your tag) that the inside soles have disintegrated. We understand that these shoes are almost a year old, but even though this is Dallas, sandals are not worn all year long. Our understanding when buying these were that they were quality shoes that would last for a few years. I am sure that is what you would have said when selling the shoes to us right? Funny we come in and you tell us that because we got almost a year out of the shoes, nothing could be done but a "Wear Credit". So you are basically saying your shoes do not hold up a year? I guess my Louis Vuitton purse is over a year old and I should be luck it is in tact huh? You also told us that if we sent these in to corporate, we would not get a response, so corporate does not respond to their customers? You did make sure to THREATEN to call security on us if we wanted to show customers in the store these shows for their opinion. Are you going to call security on me for posting this review and I will be posting pictures....are you telling me I have no freedom of speech in this country? My $1 Old Navy Flip flops have held up better than these shoes did and I wear them everyday inside the house and often outside the house. Johnston & Murphy is nothing but another company selling low quality made in China junk at high prices. AVOID!

Had no idea 5.11+ had a store front!! They opened in November and have a super clean store woth…read moreplenty of options to choose from. Polos for men start around $40 and the quality is amazing. Check out the women's section for bags or get a bag of Black Rifle coffee (~$15).

5.11 Tactical I had…read moreno idea any place existed like this. I'm not in law enforcement or any of the public emergency services, but if I was, I would be shopping here all the time. There is no shortage of tactical clothing that will make work in the field a lot easier. The selection of clothing is for male and female, and the clothing is very well made, too. Plus, there is a nice selection of boots in the back for both sexes. What I thought was unique was the caps that featured a Velcro loop circle on the front, and you could buy a variety of different patches with Velcro on the back in order to place on the cap you choose. This way you can buy one hat and several interchangeable patches. Pretty nifty! A plus is that they also sell Black Rifle Coffee! WooHoo! The people on the sales floor were happy and helpful, too. They seemed to like their job, which equates to a good company in my opinion. So, all you FBI, police, fire, EMT, and other peeps like that, what are you waiting for? This store is open and ready for you! And, for any wannabes, it's open for you, too. Your money is good there.

My experience here was great. Zanir was helpful and efficient. It was a pleasant interaction.read more

We came in as a group for a groom and 4 groomsmen yesterday and although it was busy the man…read morehelping us was rushing us and extremely rude. He kept making rude comments such as, don't run out with the clothing as if we couldn't afford what we were going to buy. When I asked for a different fit of pants he responded with, " does he want to be able to walk", which are such unnecessary things to say when I just wanted help. I wanted this experience to be good for my husband especially since you only get married once an it was pretty terrible especially for the money we gave this place. I would not want to come back here or recommend this place for anyone.

One of the best customer service experiences I've had in a mall store. The staff here were…read moreincredibly attentive, helpful, and genuinely friendly--without being pushy or annoying. A huge contrast compared to some nearby stores. Still great variety of shoes, lots of options, and solid discounts. The store itself is very clean and well organized, and you can tell the team really takes pride in keeping it that way--I even saw them cleaning while assisting customers. Because of how good the service was, I ended up signing up for an account on the spot. Definitely a location worth coming back to if you value both selection and top-notch customer care.

We purchased a pair of slippers from your store in Sep. It was the last pair. I didn;t keep the…read morereceipt. We kept them in the house, not ever wear them outside, today it's first time my daughter try to wear them in my shop (Carpeting floor), less than 1 hour, showed me one shoe is broke open. I'm so surprised how bad it is. Taking them back to the shop we purchase from, the manager said they don't return any shoes were wore. If they do they will get fired. Be honest, my daughter only wore them total less than 2 hours. It's definitely a defect. Not mention the little black color showing was from the floor display. Very bad experince.