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    New Balance Factory Store

    4.3 (12 reviews)
    Open 9:30 am - 9:00 pm

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    Fits perfectly.
    Shelley P.

    Wow!!!!! I was SO impressed!!!!! Edward helped me. I highly recommend asking for him. I went in and was asked if I needed help. Ah, YES! The first thing that Edward did was measure my foot. I was stunned! I had no expectation that an outlet store would measure my foot. Then he asked if he could measure my other foot. What!? Again, I was really surprised. He said, often times both feet are not the same size. Then he asked me when the last time was someone measured my foot. I don't know, I am thinking maybe when I was 12 years old and that was 50 years ago. Seriously! He then told me that over time people typically need a different shoe size as their feet tend to flatten. I proceeded to ask him what would be the best type shoe for a high arch. He got me the shoes quickly asked me to try them on and said he would be back to check on them. I love the first pair shoes so much that I almost bought them right then and there. And then I realized that they were kind of clunky and wide. I generally walk 3 to 5 miles a day. I asked for a more fitted shoe. Again he looked over what he had and he showed me. He gave me many different shoes to try on and a bigger size and I narrowed it down to a fuchsia pair. I really didn't want bright pink but they were so darn comfortable I just had to get them. Edward most definitely knows his product! And he knows what is best for you. And today everything in the store was 40% off. Therefore, I got a pair of sneakers that were only $45 reduced by 40%. I paid a total of $27. To say that I am mightily impressed is an understatement.

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    3 years ago

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    9 years ago

    Helpful 36
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    7 years ago

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    9 years ago

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    5 years ago

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    8 years ago

    Was in a strip mall with a few outlet stores . I really didn't think the prices were so good . Marshals has better buys .

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    12 years ago

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    7 years ago

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    10 years ago

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    6 years ago

    Great service, price and selection! I was on a trip and need new running shoes. I'm very happy I found them!

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    12 years ago

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    11 years ago

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    The Right Shoe

    The Right Shoe

    3.9(7 reviews)
    8.7 mi

    Great place, helpful staff!!…read more I stopped in looking for shoes with arch support but still stylish so I could be comfortable at work. I was surprised by how many shoes they had considering the place is kind of small. There were 2 sales people that greeted me warmly. Both were working on freight however, one of them (I didn't get her name) stopped and started asking me questions to discover my needs. I have relatively narrow feet but they swell so I typically need a wide fitted shoe. Add to that, I need a higher arch in order to not have extremely sore feet by the end of my work day. (I spend the bulk of my day on my feet.) She was very knowledgeable about what was in the store and explained many benefits and had some tips on getting something that might work. The first shoe was a little big but sizing down didn't work either. Second shoe was too small/tight but sizing up worked. The third shoe was just right. (You had to see that analogy coming.) While I didn't want to buy two pair of shoes, I bit the bullet and got both. It was a little pricey but my feet deserve to be comfortable. I'll be going back to get comfy, cute sandals soon

    we stopped in Fri 12-30-22...very pleased with the help (Michelle) gave us.. needed inserts for me…read morefor flat foot and pain going down leg. Bought shoes also to give comfort. My husband got measured and fitted with compression stockings and little stocking helper to put them on. We appreciated both gals helping peopl.......knew what to suggest and give helps. was very impressed. My husband does have hard time adjusting to new comp stockings but he always does and they are close if we need help....thanks Michelle for help!! will be back and spreading news to other friends with feet issues!

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    New Balance Factory Store - shoes - Updated June 2026

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