most frustrating bank I have dealt with in my 76 years…read more debit card was locked due to banks mistake. credit card is more frustrating I can't pay of entire balance each month online. only able to make payment. caused me to be over limit standing in line grocery store. not the way was explained asked specific question. local bank can't resolve credit card issues. you told call 800 number. terrible frustrating bs. I will be finding smaller bank asap

I want to acknowledge and thank Alexa Brewen for her outstanding customer service and…read moreprofessionalism. I came into the bank looking to open up a secure credit card to strengthen my credit portfolio I was slightly discouraged to apply for a real credit card. Mrs. Brewen helped me set up a checking, saving and credit card which surprisingly I was approved for. She was very informative and patient with me while I asked all my questions. Very appreciative to her and the US Bank team. Proud New US Bank member. (:

So outdated. Can't even make debit cards at location, no tap to pay. ATM down all the time…read more Get with the times.

I hate doing this. I've suspected it has been happening. But, never really thought it was true…read more There is a thief at leadco in park hills. Mo. I have just had almost 200 hundred dollars stolen from my checking account. And this isnt the first time but it will be the last. Closing my accounts one today an the others later after the first. P.o.s.

It used to be a good bank. Now it is more like a sitcom…read moremafia knockoff. Have had business with them for a decade, until i recently tried to get a loan. Long story short, after 3 weeks of waiting for an answer from the bank, a board member from them offered me a job, I refuse, i like my current one. The next day i was told i don't have the right employment to qualify for the loan. Reported to FDIC, they contacted bank, got letter from bank with different made up reasons why i didn't qualify. Had valve cores removed from tires giving me flat tires, newspaper glued to my windshield, and a note taped on vehicle , threatening the safety of my family if i don't drop it. State police wouldn't even make a report, no surprise since person i reported brother-in-law is one over the area. Made reports with sheriff department, filed another report with FDIC on new developments. They contacted bank, received letter full of made up stuff, and final line of no-one affiliated with our bank is responsible the actions taken against you/your property. Final note: took me 3 days at a real bank to get the loan, without threats against my family or slander against me. Thus ending my bus with them.

They are the only bank (out of three) that did not pay accrued interest on a CD when a family…read moremember died. They lost my business