This is a long review. Scroll down to last paragraph for the TLDR version. I live on the edge of Virginia Beach and traveled from Norfolk to NYC, round trip. The fare now is $45 one way, $90 round trip. Upon entering the bus, it smelled mildly of urine, despite me sitting up front and of weed from another passenger who had gotten on. The bus was older and the shocks had cleared given up the ghost years ago. Because this is a Chinese line, this company caters to Chinese speakers or people looking for a cheap and reliable way to get back and forth. Customer service and cleanliness are not high on the company's priority list. There is a bathroom on the bus and it may or may not be clean or have toilet paper. I recommend you either bring you own supplies or use the bathroom in the depot before leaving. Get here 30 minutes early as you'll want to make sure you're on the bus first to get a seat or if you're traveling with someone and want to sit in the seats your assigned. Otherwise, the company does not enforce the rules. And riders are either ignorant or just don't care. It's a free for all with seats and this type of clientale is neither understanding, considerate or stable. Don't expect the company or other passangers to be accommodating; but the good news is no one will bother you if you leave them alone. Friendly reminder: print out the tickets before hand. There is a $1 charge if the depot has to print for you. There are chargers and usually free WiFi but don't rely to on the latter every time. Every bus is different. The seats are small and the arm handles arent adjustable. Be prepared to be uncomfortable if you are larger (either tall or heavy set). Bring the neck pillow, you'll want it for a decent night's sleep if traveling at night. This is a barebones ride but thankfully the driver will outpace the GPS, usually. My trip from Norfork to NYC arrived an hour early. I took the midnight trip leaving at 12:35am; we stopped once in Maryland to pick up a passenger and we still arrived an hour early, at 6:25am. No traffic and the driver sped. (The New York stop is 59 Canal Street, nearest metro is F Line). The trip back to Norfolk from NYC was similar. I took a mid afternoon bus and even stopping once for a 15 minute bathroom/food break, we made it in under 7 hours. (I also traveled on early Saturday morning, returning Sunday afternoon. Keep in mind, if you take a midnight trip, the bus will not stop for food, only pick ups. Day trips there is 1 stop for food/restroom usually at a gas station. There may be passenger stops). Should you use this service, set expectations extremely low. I would also try not eating or drinking in excess to avoid having to use the restrooms on the bus. Bring light snacks if necessary. There are also some snacks available for a nominal purchase in both depos. If you're sensitive to smells, motion sickness or need structure and reliability, do not book this company. This service is best for those who are flexible, value economy and can fend for themselves, ie be an asshole if necessary. As for traveling with children, it can be done and many people do. I have no recommendations either way. Only you know what your child can handle AND what you as their parent can deal with yourself. I sat by kids both times and they were well behaved. But I like kids and have children myself. I do think you should consider hygiene and prepare in advance in terms of hand washing, food, entertainment and bathroom breaks. Very young children may be ok. The bathroom is incredibly small, I would not count on changing a diaper there (but I've seen moms and dads do the miraculously when pushed to the brink of despair. However you would have enough space to do it if you had both seats to yourself on one side of the aisle). 2 stars solid. One for being cheap, the other for being expedient. Lost one star for not enforcing order on the bus, one star for being unreliably clean and the last one for unreliable customer service/services offered on the bus. There are other lines that are $10-20 cheaper and I would recommend those lines to unseasoned travelers or travelers needed and expecting higher accommodations. read more

This was an adventure for sure. First of all, on the basis of price, it is hard to beat $35 from NYC to Norfolk for a daytime run. Secondly, make sure your expectations are reasonable; then you should be ok. I would do it all over again because it was so fast and cheap. The skinny...the 9:30 bus to Norfolk left at 9:20. Yes, it left ten minutes early, and fortunately, I had arrived twenty minutes early. This meant that the first fifteen minutes of our trip consisted of the driver crawling around the side streets of Chinatown while some unlucky passengers caught up to the bus and were allowed to board. It was only fair. We made one stop for ten minutes the entire seven hours, and that was somewhere in New Jersey. Nearly everyone seemed to know the routine and disembarked to use a clean bathroom. I was seated near the front of the bus, and was unsure whether the bus bathroom was closed or it was just that passengers were highly discouraged from using it during the journey. (I heard both versions during the trip.) I chose to "hold it." Yes, it was an older bus and not the cleanest one I have ever been on, but it rapidly took me from A to B, and that is all that really mattered to me. We arrived in Norfolk ahead of schedule at 4:20 PM, and it was all good. I would not hesitate to go with New Everyday in the future. read more

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For $35 one way/$60 roundtrip you get what you pay for. The bus is not too dirty, but its not too clean either. The cargo holder under the bus has roaches but have yet to see a live one on the actual bus. The bathroom is gross; so sufficient cleaning products are recommended as well as toilet paper and hand sanitizer. I go from NYC to Newport News, VA and its about 7 hours. They usually make 1 stop in Delaware I believe and its kind of cramped but again for the price you can't complain too much. Overall I will still take this bus like I always have and would recommend it on price alone. read more

Their buses smell like urine and sometimes feces and don't seem to get cleaned everyday. Perhaps they clean it once a week? Maybe not even. Many times I've arrived in Norfolk, VA and they just refill the buses with people for a return trip to NY without cleaning the bus! Because of the lower price you will see some people who are simply rude and/or uncivilized. Some of these people like to sleep and put their feet on the passage area and you will trip on them as you try to use the despicable and vandalized bathroom. After you trip on them you will be getting the look as if it were your fault. Some of their customers will get up and smoke cigarettes inside the bathroom and when they get out the smoke will mix up with the smell of urine and cause further discomfort. This happened at least 1 out of 3 trips. The cashiers are rude and have an unfriendly attitude. I highly advice you steer away from this company for they do not care about the customers or their health! Do not take children inside this foul bus since they may get sick or throw up. Twice i have found dried vomit on the seats, yes dried vomit because they do not clean often and the vomit will dry up after sitting there for a long time. And finally I would like you to know that some of their buses have partially ripped out film which is supposed to tint/ cover the bathroom window so people can not see you as you use the bathroom so if the bus is next to another car they may be able to get a peep, isn't that lovely? I just want you to know am not emotional as I am posting this, I am simply stating the facts. Lately I've been using Sprinter bus which is $10 more but their buses are much nicer and very clean! Not all of their buses have outlets but for $10 bucks more you will ride without risking catching any disease or people trying to get into a fight with you. Good luck! read more

Ran on time. Temperature OK. $35. Bathroom was without paper (of any kind) and none too clean, but for the price I'm not complaining. Was supposed to stop in Newport News en route from NYC to Norfolk, but did not. I don't know if it went on to Newport News after the Norfolk stop or not. read more

I was torn between rating this a 2 or a 3. I've been riding with this bus company for 6 years. It's really hit or miss with the experience here. The prices are undeniably cheap for a roundtrip ticket but sometimes they overbook and then you get people that are fighting over seats. I've seen it happen one too many times so I make sure I get there super early and get my seat number. My most recent experience was ehhh. The bus seemed a bit tighter than usual or maybe I'm just gaining weight.. Yea I'll take the blame for that but still. The bus driver was driving crazy! He wouldn't brake when hitting sharp turns and he made many abrupt stops. Since this was an overnight trip I kept waking up and looking every time he made a hard stop making sure this wasn't gonna be my last bus ride ever. I was low key scared. I don't know why I keep doing this to myself. That $60 roundtrip be sounding good but then the ride be nerve wracking. read more

I would give this bus no stars.its absolutely disgusting and unsafe. The bathrooms are horrid; whenever the door is opened the entire bus smells like pee. It looks like it has never been cleaned. The driver stopes at a red light got off and let someone on then used the bathroom; we sat through a red then green then another red light while this happened. The actual office where you check in is also a hole in the wall place. The drive also took around 8.5 hours because of the route we took and how slow he drove. read more

Got on bus at 133 East Broadway in Ny the driver texted all the way to Virginia, he almost hit the Chesapeake Bay Bridge twice. And to get better the defrost was not working and it was raining. The driver text for 3 hours not watching the road while it was raining. Some one is going to get killed! read more