Norfolk International Airport was a really pleasant airport to travel through. It's relatively…read moresmall compared with a lot of major airports, but I actually liked that because everything was easy to find and getting around was simple. The layout makes sense, signage is clear, and I never felt like I was walking forever just to find my gate or get where I needed to go. The airport was also very clean, organized, and surprisingly quiet. It didn't have the hectic or chaotic feeling you get at some larger airports. Everyone I interacted with was polite and friendly, and the overall atmosphere was relaxed. It may not be a huge airport with endless terminals and amenities, but for actually getting in, getting through security, and getting to your flight without a hassle, it does a very good job. Overall, a clean, comfortable, and well-run airport.

I like Norfolk International Airport! As Yelper Friend Carol says it's a medium-sized/smallish…read moreairport. It is the primary airport serving coastal Virginia and northeast North Carolina with scheduled air service provided by American, Breeze, Delta, Frontier, Southwest and United. When I lived in Virginia Beach, friends and loved ones would fly in/our of Norfolk International. Picking them up and dropping them off was always easy peasy! The airport was always clean, inviting, and had friendly staff top to bottom! My best friend visited from Birmingham and arrived on a Delta flight and we spent probably an hour or more posing in the airport taking photos! Same with my sweet Momma when she visited me for a week! We relaxed, I brought her flowers to meet her at the gate and it was painless to pick her up and to drop her back off, sadly, to say goodbye for her return flight to Huntsville, Alabama. There are two concourses, Concourse A and Concourse B. Concourse B was the concourse my sweet Momma and my dear best friend arrived at. I would recommend Norfolk International Airport for all your coastal Virginia and northeast North Carolina needs! Thanks, Norfolk International!

Service is absolute TRASH! Details to I must admit that I come to this airport pretty often. I…read moretruly have nothing bad to say about it. Yes... it is small airport but above it is clean and you don't get trampled by big masses. This airport is normally empty compared to many other airports. I actually prefer a smaller and less chaotic airport.

Overall: This is a reliable Airport with Limited Dining Options…read more Norfolk Airport is truly a breeze to get in and out of, which is a huge perk. It's always clean, well-maintained, and I have yet to experience any major delays - and isn't that one of the most important things when traveling? That said, the biggest downside is the lack of dining options. It's surprising, because even smaller airports often offer more variety. It would be great to see more choices for travelers who want a decent meal before their flight. Functionally, I'd give the airport *5 stars* for efficiency and cleanliness, but only *3 stars or less* for food options. That puts my overall rating at a solid *4 stars*

Honestly I've never been disappointed with ORF's TSA. The lines are always bare or moderate (maybe…read moreI just don't travel during busy season). The queue is clean and organized and the line moves pretty quick. I've never had any troubles here.

I've said it before and I'll say it again: I love our Norfolk airport!…read more TSA staff here are friendly and efficient and it never seems to take that long to get through security and get on your way. I've traveled through both checkpoints dozens of times and have never had an issue. Thank you to the TSA staff who keep us safe and do it with pride and a smile.

Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone so with that being said let's go!!. I stopped here after checking in my luggage at the airport and it went as smoothly as smooth can go. Especially having TSA pre check is like the icing on the cake! Smooth transition...

A funny thing happened on the way to my gate at the airport. The line for non-pre-check was shorter…read morethan the line for TSA pre-check. I almost took the short line but I thought better of it and bided my time in the pre-check line. That's the only time I've ever seen that happen. The staff is very professional and I made a comment to the agent and he laughed and agreed with me that it was unusual and he thanked me for pointing it out.

Most of the time I'm either dropping off or picking up people from this airport. In late March I…read moregot to actually use this airport to fly to Germany part of a military unit. The good: 1. Free wifi. It's 2017 and there are airports that don't have free wifi. So glad this airport has it. Our flight was delayed for 3 hours. Not fast but efficient. Played some games and made some video calls. 2. The USO. Free drinks and snacks. Volunteers checked up on us and made coffee when needed. 3. Numerous outlets and USB charging spots. 4. Food- the only restaurant was so so but stayed open an extra few hours because they knew our flight was delayed. Not the happiest bunch serving us but the food was ok but not many options available. 5. Cherry blossom trees. They were blooming at the time. Reminded me of Japan. Need improvements: 1. Processing large units. Really slow. Only 2 screeners. Slow at ticketing and checking our luggage and cargo. 2. Food- the one restaurant- a lot of options were sold out or not available. Frustrating when you ask for three things and they don't have em in stock. Would of loved to try their adobo plate but had to settle for choice #4. Not a bad experience but not the best either. Safe travels!

I am now in Norfolk VA on the huge base here and the air terminal has expanded since the 25 years I…read morewas LAST here! Then it was a single building, one room, two gates terminal, but now it has evolved into a multi-level terminal with elevators, huge spacious seating/waiting areas upstairs, a roomy USO with free internet access, reading material, etc, a dependent lounge, and even restrooms with single shower facilities! Downstairs are the check-in and passenger terminal counter, and even lockers to store your gear temporarily so you don't have to drag your life in luggage all over the place; unfortunately the lockers are so small but inexpensive that you can't place anything larger than a chihuahua, the lockers measuring about (very approximate) 15" square. A small sports bag would probably fit inside with no problem and are located in front of the check-in counters. I love this terminal because the numbers they use have remained unchanged throughout the decades I've used and known of this terminal. I am told there is a free shuttle during working hours. I was originally advised free wifi is located on the top floor where there is even a huge charging station, but even downstairs the wifi was very fast and connectable. Terminal is NOT open 24/7 so make plans for lodging should you arrive here and don't get out the same day. NOTE: Be prepared to sit with soldiers/airmen and LOTs of them as I discovered when I first arrived.

This is the most BS car rental place ever! I rented a car using my miles from American Airlines…read moreand was told that a $200 hold would be placed on my card for the car. I was only in town (Norfolk, VA) for a few hours. Picked up the car at 1538pm and returned the next morning at 0500 for my 0700 flight. I was charged $255 as they stated this short amount of time was equivalent to two days charges at $100+ dollars a day. I would NEVER rent a car for that much per day and I travel all over the world! I verified at the check-in counter that my miles had taken care of my one day rental and that I was good to go. So being charged outside of my miles, which I also lost, and for TWO days (and I had the car less than 24hrs) is absolutely ridiculous. Also, I used a lot of my points to reserve an SUV, but upon arrival, they didn't have any so I had to settle for a smaller sedan. I will surely let ANY and EVERYONE know to never use Dollar/Hertz for their rental cars again!

Excellent service and a beautiful car. This was the first time I rented a Buick and I am impressed!…read more I flew in and I couldn't find my lightning cord but I didn't need it! The OnStar worked seamlessly and got me where I needed to be! Thank you, Dollar Rental Car

The staff at this location are very helpful, courteous and professional. They really care about…read morethe customers and is shoe's in their professionalism. Unfortunately they are being handicapped by the online reservation staff that are promising customers that there is inventory at the location and not taking into account whether ornate the cars are in service. Which in turn, the customer drives or Ubers to the location only to be told there are other vehicles available... The customer also blames the location instead of corporate... No fair to the staff who are trying!

Literal scammers. Was never notified when my insurance coverage ran out and I was charged an extra…read more$400. Never go to this place

This Avis location was on the third floor of the adjacent garage in Norfolk airport. The area…read morelooked little gloomy with their yellow warm lights and low ceiling under maintained garage area. They had a small agent booth available and there was drop box to return car keys. I came here to drop off the car. It was easy to follow the directions to the return area. An agent was present to direct the returning cars. Once I parked, she reminded me to leave the keys and turn off the ignition. She processed the return in few minutes and I got the final receipt in via email. I drove the car for 5 days for over 500 miles. Everything worked fine and had no issues with the car. Was so glad with another amazing Avis rental experience.

8/14/2026, 3:30pm - If we could give this 0 stars we would; we reserved our car here at this…read morelocation via Costco Travel and was told to wait while they get a car available for us. 3 hours passed and we still were not called up, we were wondering where we were in this invisible queue as they continued to yell out people's names in a lobby full of other waiting customers. The staff was also rude when asked about it, all while more and more customers were lining up for their reservations. No explanation for this wait and overall bad communication. We will not be using this location, or Avis itself, to rent again. We ended up using Enterprise instead and they were able to get us out with a vehicle in about 20 minutes.

Had a good experience with budget and leaving this because of Mary who was a sweetheart and helped…read moreme out when I left something in the car and helped me find it. Great workers here and helped a ton! Thank you!

This location was a terrible experience. I reserved a vehicle more than two months in advance, yet…read morewhen I arrived on 6/6/26 at around 5:00 PM, the service I received was extremely disappointing. The two female employees working at the counter were rude, unprofessional, and completely lacking in customer service skills. If a company knows it has a high volume of rental customers, it should be properly staffed and prepared. Making customers wait and then treating them poorly is unacceptable, especially when reservations were made well in advance. Budget needs to do much better with customer service, staffing, and overall professionalism.

I've lived in this area for over 40 years and this is my first time coming here. We were meeting my…read moredaughter and son in law. The drive was nice. The facility was clean. I think it's pretty nice to be close to a regional airport should we decide to take out a small plane someday.

Great atmosphere here, and what seems to be like helpful people. This was very easy for me to get…read morein, and get out of w/out having to mess with allot of traffic & people.