Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

Excellent work, quick responses, fast turn around, reasonable prices…read more Imed responded to all my texts right away. His team did an excellent job laying our cork floor. Reasonably priced. Thank you!

Updated the carpet on my staircases today and was super impressed with the job. The scheduling and…read moreinstallation process was timely and seamless. Thank you Flooring Co for giving my house a much needed update! Will definitely come back in the future for renewing my wood floors.

We had an appointment for a measure between 1-4. NO CALL. NO SHOW. Reached out to them,…read moreconcerned where the person was. Spoke to Kodiak, the manager. stated yes he is late, he probably should have called. No apology or anything. No offer to make it right. He didn't care that we took off work to be here. Is this how they run a business?

Used several times and have always done a beautiful job. I plan on using them in the near futureread more

Al and his team recently completed sanding and refinishing hardwoods in my new home and did a…read morewonderful job. The floors had faced years of neglect and had many scratches and cracks. Al's team restored my floors and they look great! Showed up on time and provided a quote, were able to start 1 week later and were able to complete the job in 3 days. On the first day they sanded the floors and put down stain so that I could see how the color would look on my floors before I had to make the choice. They made it very easy for me to get back in the house and continue with my move-in. Thanks Al.

It started out great. We scheduled a time/date and rescheduled a new time/date due to an…read moreunexpected work trip that I needed to take. Once Al Havner and son arrived to my home, they were respectful- they even took their shoes off. They looked at the floor, took measurements, discussed my needs and indicated they would follow-up the next day with a quote. I never received anything- an email, a text message, a letter in the mail - there was no quote given. I sent a text to the two telephone numbers that I had, asking for a quote - no response. I sent an email asking for a quote - no response. I don't understand - maybe my space wasn't big enough? Maybe it wasn't worth their time? I am truly baffled because they had 5 star ratings and this behavior doesn't match a 5 -star rating.

Decent prices but the help don't care about the customer took 7 weeks to get something I was told 2…read moreweeks they never call you to notify you for anything very unprofessional

Recently, we decided to do some renovations and one of the things we wanted to do was hardwood…read moreflooring. My husband did some research and everything directed him to Lumber Liquidators. The manger Justin was very knowledgable, he went over every question my husband had, he set up the delivery and installation quickly and hassle free! The floors are in and beautiful. Great job team at Eureka Lumber Liquidators.