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    New Generation Home Pro

    5.0 (3 reviews)
    Open 8:00 am - 5:00 pm

    Services - New Generation Home Pro

    Security monitoring services

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    Stay Connected Security

    Stay Connected Security

    4.4
    (35 reviews)

    Called this company after part of my security camera system went down and couldn't figure out why…read moreon my own. Genuinely impressed with how they handled it. They were very knowledgeable -- quickly narrowed down where the problem likely was instead of guessing, and explained what they were checking and why as they went. Communication was great the whole way through: quick to respond, kept me posted on what they'd tried and what was next, no long silences wondering what was happening. Their troubleshooting was logical and methodical -- they worked through possibilities systematically (power, PoE ports, connectors, wiring, NVR settings, etc.) rather than just throwing parts at it, which saved time and avoided unnecessary guesswork. They were also thorough, checking every angle carefully and documenting what they found along the way. Professional, efficient, and clearly experienced. Would call them again without hesitation if I have any other camera issues.

    My husband and I just moved into Artavia last week. We talked about getting a security system…read moreactivated, but with hustle and bustle of moving in we didn't give it much thought. Bill came to our door and asked if we were interested in a security system. At that moment I wasn't looking at dealing with that task just yet. However, he wasn't pushy and explained that no contract was expected and we could cancel anytime. That sparked my interest. I agreed to set up security system and he came back two days later to install. Bill was very pleasant and answered all my questions in detail. The entire process was seamless. The equipment and monthly subscription fee is fair. We are very happy with choosing Stay Connected Security, Inc.

    Ageint Security

    Ageint Security

    3.9
    (31 reviews)

    Great local company! Ageint Security upgraded my system with crisp, high-definition cameras and a…read moresmart alarm I can easily manage from my phone. The install team was fast and professional, and their customer support is top-notch. I love the peace of mind they've brought to my property.

    I got involved with this company years ago, and unfortunately the system has never lived up to the…read moreexpectations that were set during the sales process. Based on my experience, I can't recommend it to others. The sales demo was impressive. They demonstrated a camera capturing a readable license plate from approximately 200 yards away. In real-world use, my experience has been nothing like that. For example, when my neighbor experienced a theft directly across the street, my system failed to capture any usable images that could help identify the suspects or their vehicle. When I raised these concerns, I was told the poor image quality was because I was viewing the footage on my phone. I purchased a high-quality monitor to eliminate that excuse, but the video quality remained well below what was demonstrated during the sales presentation. I also purchased what I believe was an eight-camera system, including a PTZ camera that was advertised as automatically tracking people and vehicles around my home. Despite multiple service visits to "fine tune" the system, it has never performed as advertised. The tracking has been inconsistent, and the overall performance has been disappointing. Another frustration has been the lack of documentation. I was never provided with clear information explaining the capabilities, limitations, or proper configuration of the various cameras, making it difficult to know whether the system was operating as intended or simply not capable of delivering what was promised. Now, with the company's Chapter 11 bankruptcy, I'm left feeling that many of the promises made during the sales process were unrealistic. Whether the issues stem from overpromising, poor implementation, or something else, the end result has been the same: a system that has not met my expectations despite repeated attempts to resolve the problems. This experience has been an expensive lesson. I genuinely hoped the system would provide the level of security that was advertised, but after years of ownership and multiple service visits, I cannot recommend it. When friends, neighbors, or coworkers ask for advice about home security systems, I encourage them to carefully research other options before making a decision.

    New Generation Home Pro - securitysystems - Updated July 2026

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