Many neighbors use Grasten for generators. I have talked…read morewith a few techs who were exceptional. I am still trying to get someone to check my tv- only one never came in after forced outage test. Starr was here and is a great representative of Grasten Generators.

Update: Thursday, July16, 2026 Still no generator…read moreinstallation....and still no call-back from Grasten's manager or owner or even a receptionist to inform us of this "expedited" part order.......

This was a best case scenario start to finish. I called and set up an appointment for an estimate,…read moreand immediately received a confirmation text. The lady that answered the phone was kind and courteous. James came out to do the estimate, and arrived on time. He was knowledgeable, thorough in questioning my needs, and contacted me with a written estimate later that same day. After scheduling my install, I had to change my install date a time or two. James and Derrick were gracious and friendly and happily switched my date both times. I very much appreciated the communication Derrick maintained leading up to and during the install.The install was completed in one day, and was super-clean. The mounting hardware and conduits are high quality and very sturdy. Following the install James gave me a great walkthrough and happily answered all my questions. I highly, highly recommend Texas GenPro, James and Derrick. You will get a competitive bid, a great product, and top notch customer service.

From the owner: Protect your home from the risks caused by sudden power outages with a generator from Generac, the…read moreindustry leader, installed by the experts at Texas GenPro. In the event of a power failure, these reliable systems automatically start up, supplying electricity to your home until the local power utility restores service. Permanent installation of a standby generator is not a do-it-yourself project. Texas GenPro has factory-trained technicians who meet Generac's high standards for service and customer satisfaction. Our service professionals meet warranty conditions, ensure safe and proper operation, and are always here to provide Emergency Assistance, 7 days a week. We dispatch technicians quickly, and our team is equipped to resolve most repairs right then and there.

Casey and Jerry did a great job. Explained everything they did in detail with pictures. Hope they…read morecome back next year.

We Love having the security of a generator. CJ was the most efficient tech we've had in the last 7…read moreor so years that we've had our generator. He arrived when promised was super neat and efficient. Thank you CJ, it was a pleasure meeting you.

This was an amazing experience from start to finish. Kevin and his team of professionals are top…read morenotch. I had multiple quotes from all the main Generator companies in Houston to install a whole home standby generator, including: Generator Supercenter, A&A Genpro, Generator Power Systems and Blaze Generators. Blaze was the least expensive and by far the best and most thorough quote I received. Outstanding value for money. Kevin was honest, completely transparent, and gave me the sense that he wanted what was best for my home and my family, rather than just making a quick sale. He got me installed within a week or two (other places wanted me to wait 2+ months), and the crew he sent was first class. One nice thing about Blaze is that they do not contract out their installation work. They have five full-time crews that have all worked for them for years. They left my house and yard looking better than when they arrived! Everything was put back perfectly, which is pretty amazing when you consider the amount of work involved in installing a generator like this. In short, I cannot say enough good things about Kevin and Blaze Generators. I will recommend them to anyone and everyone.

Great install but completely have ghosted me for service are these guys still even in business?read more

I bought a generator from this company. They come every year to do my annual maintenance as well…read more So far, I have been very pleased with their service, staff, installation and maintenance. I will continue to loyally use this company.

I had a Generac generator installed by Collaborative Services. I was VERY happy with the entire…read moreprocess, and in fact, I refer them to friends and family as often as I can. I also get my maintenance plan through them, and it is a very smooth process. I am very happy with Collaborative!

We had a sales person (Matt) came for an estimate for standby home generator on April 30, 2026. We…read moresigned the contract and paid for a deposit with credit card. We applied for their Synchrony Bank payment plan with no interest for 18 months. After sales guy left I checked the location of the proposed area and saw that there is a vent there. I called and emailed him. He said he didn't know what type of vent but the generator is vertically 5' away from the vent and 5' away from a window. However, the generator is NOT 5' horizontally from the vent. We also told GenPro sales guy it takes 30 days for HOA approval. GenPro emailed us the estimate on May 5. I applied for permit with HOA on May 5 after talking to sales guy and receiving his drawn in generator in my pictures that I sent him. Meanwhile I emailed our builder (May 3) and independent home inspector (May 6) to find out what type of vent is near the proposed location. We thought the fresh air intake vent is on the roof. It took them a few days and we received replies on May 6. They confirmed that it is the fresh air intake vent. So when the generator emits carbon monoxide it would travel approximately 59-60" up into the fresh air intake. Yes I took into account the concrete pad and the top of the generator. I measured the vertical distance from the height of the generator to the bottom of the vent. On May 6, their install team emailed and said they would do installation on May 18. I told GenPro to hold off on everything as I am waiting for HOA approval and I am not comfortable with the proposed location and need to do more research. This was the same day I received replies from builder and home inspector. GenPro then sent a field supervisor to my house on May 8 to answer questions. He said GenPro would move the location further along the wall and we would not have to pay for the extra electrical and gas trenching cost. This would mean there is about 20' between the generator and AC where we can't push the lawnmower in. We have a narrow lot. We do not feel this is best for us. In addition when time comes replacing the AC unit would have to be lifted above the generator. There is no gate on the side with the AC and proposed generator. Meanwhile Synchrony Bank charged us 50% of the balance on May 1 (over $6,000). I received an email of the CC balance on the account and it is due 6-2-2026. I did not receive the Synchrony credit card in the mail until May 11 and have not even activated the credit card. I have emailed GenPro on May 11 to cancel, request deposit refund and charge back to the Synchrony amount. I have not heard from them. BEWARE of this company. The sales team just cared about making the sale. If I had not questioned the proposed location GenPro would have installed the generator at a location that is UNSAFE and possible leading to death. See my picture of the vent and GenPro's marked up of where the generator would be.

I just got my mother in law's breaker panel serviced. I learned from the inspector from center…read morepoint, and the electrician that gen pro installed the transfer switch wrong, and not to code. Had to get it right. I'm very happy for the very good catch this electrician made. Beware. My mother in law has and still is a customer of gen pro for years now. They come twice a year and do preventative maintenance, but the generator they installed would not come on like they advertised. She was left in the dark, with no AC. for days lat year during hurricane Beryl. Beware. We won't forget.

Notified via text that they were on the way. Arrived on time completed the job and advised what was…read moredone. Very professional.

DAVID was excellent. He replaced starter and did yearly maintenance at same time…read more Will request him when I need repair work done. Seems very knowledgeable and explained all he done.