Island transportation has really been great. I have used them several times to take to Boston Logan…read moreairport. They have always shown up early for pickup. I have had them pick me from international fights without any problems. The communication has been easy with flight status changes. The vehicals are very nice and comfortable and clean. The drivers are true professionals. They drive safely and are courteous.

Superb car service from Newport to Logan. Highly recommend! Kevin is a the owner and he drove me…read more Very personable. Beautiful car fully equipped with snacks, charging ports, newspaper, and even wine!

We stopped the visitor/transportation center on our first full morning in town to pick up a map of…read morethe historic district and directions to a restaurant in Middletown. The person staffing the information center proved to be very informative though he never cracked a smile during our 5 minute conversation. Tip: parking is free with validation for the first 30 minutes.

Stopped here to get a map of the "Mansion drive" which is really what it's all about…read more However, the homes are not all open to the public for viewing, so it's a lot of Drive-by and gawking. Of note: I saw a blurb for Museum for American Illustration, which I hope to see in the future. Also, clean facilities, which is really what is the most important thing for me when travelling. Free and very spacious parking.

I like to tip in cash. Uber should not make credit card tipping mandatory. They should also have…read morea comment section where the customer can state that they tipped in cash. Like every other company greed is the #1 factor and God forbid UBER doesn't get taxes back on their driver's tip!!! Normally the transportation is fine. I've had a car that smelled like someone has been smoking in there for 40 years and a few individuals that talked too much. Other than that the tipping issue is my number 1 dislike.

Uber is helpful transportation, but their customer service is absolutely horrible. I feel like you…read morenever know how much they're going to charge you. You're at the mercy of them charging you even if you have credits and they didn't apply them. Getting a hold of customer service is difficult. You have to jump the hurdle of the chat bot and a live agent is only available over chat. The live agents rarely resolve your issue. I've had to go through my bank several times for disputes. It's exhausting and makes me anxious when I consider ordering transportation from them again.

Yes We Van was great! They transported us to and from the Seastreak fast ferry in New Bedford for…read moreour day trip to Martha's vineyard. They were on time, clean, friendly and COVID safe! They had a plastic barrier set up between the driver and passengers and the driver wore a mask the whole time. They also provided us with a tourist packet full of fun things to do on the island, which was amazing, because we were just going to wing it. We ended up following their self guided tour instructions and it was actually a lot of fun and easy to do. We even called the owner for directions getting back to the ferry at the end of the day so we didn't miss it lol. Anyways. Highly recommended family business. Thanks again! P.S thanks for letting us make a pit stop to dunkin on our way to the ferry! - Steve and Tryse :)

With everything that you have to think about when planning a vacation, reliable transportation to…read moreand from the airport will be stress free when you book with Yes! We Van! Exceptional reliability, great communication and skillful and friendly drivers. Highly recommend!

Rachel was very responsive when booking our ride and the driver we had, Jerry, was also great a…read morecommunicator letting us know where to find him when we got off the ferry. He was on time, safe and friendly. Highly recommend.

I've used Rachel's Big City Transportation over the last few years, and they consistently exceed…read moreexpectations. Their pricing is always fair and competitive, they're always on time, and the professionalism of their drivers is second to none. The vehicles are clean, comfortable, and well-maintained, making every trip stress-free. I also appreciate how quickly they send invoices after each ride, which makes everything seamless and hassle-free. Recently due to poor weather my flight was an hour delayed yet they were still there waiting. If you're looking for reliable, professional transportation with outstanding customer service, I highly recommend this company.

I chose Bill's service because of the reviews. He did not…read moredisappoint! He was on time (my big fear), friendly, got us through the maze that is Logan Airport in a most comfortable car. He even offered to take our picture to remember the beginning of our lovely vacation. His associate picked us up - no problems, smooth as silk. Whenever I must use Logan, I will definitely be calling Bill because you can trust him.

Update 2026: still a 5-star service!…read more Bill's Transportation Services gives me what no Uber or corporate service could: true piece of mind and the feeling of community. I feel very safe using this service to pick me up in the wee morning hours at the airport and get me home safely, and as a single lady that is very rare but of utmost importance. I have been using this service for almost three years now and the quality has always been top notch. The service has grown to include several more drivers, of which I've had two newer ones, both of whom were polite, courteous and professional. If you're reading this looking for a ride, I encourage you to give Bill's Transportation Services a try, whether it's an airport run, drop off/pick up from a doctor visit you won't be able to drive back from, or any other ride you'll want to schedule in advance.

Absolutely amazing vehicle and service. Will beat any price hands down. Needed a ride for a nice…read moreeve out to Providence for dinner with our friends. Didn't want to have to worry about driving and enjoying wine with dinner. Aiden was great to deal with for setting up what we needed. Rob was an amazing driver.. Loved talking to him and getting to know him. So professional at each of our pick ups.. Communication at dinner when we ran a little late and drop off at each of our destinations. Will absolutely use them alll the time!! Call them and thank me later!!

From the owner: Platinum Limousine, Inc. is a family-owned and operated transportation service based in Middletown,…read moreoffering luxury car service, high-class black car rides, VIP treatment, Sprinter van options, and private chauffeur solutions. Rob started in the limousine industry learning the trade, brought his son Aidan into the business, and together they built a service designed around dependability and care. Whether it's Newport, Middletown, Portsmouth or long-distance trips across New England and beyond, you'll find clean vehicles and professional service no matter where you're headed.

After having a scheduled Lyft not show up and both Uber and Lyft with no drivers to get me to an…read moreearly morning flight at PVD I almost gave up hope. I called and within 8 minutes Kevin showed up. Got me to the airport with no issues and was a great conversation on the way there. Ask for Kevin. If we can get more people to use their services we can save this business from closing down.

The cab was dirty and extremely late. (See: rubbish and cup…read moreholders) However, the driver himself made up for it. Got us to our destination safely. Would be one star if not for the drivers personality.

Extremely courteous, professional and prompt. He picked us up at the airport, despite a flight…read moredelay & was very accommodating. So we called him at the end of our trip to drive us back from Newport. Highly recommend!

Excellent service. We scheduled an early morning pickup in Newport to Providence. Arrived on…read moretime Assisted with luggage. Vehicle was very clean. Rate was very reasonable. Driver was very nice young man. Will use them again.