I'm writing the same exact review on this page, New Image Wall Covering, as well as the Gordon Wallpaper page. Gordon Wallpaper was one of my many quotes and I spoke with Alex and made all the arrangements. Alex also told me how much wallpaper I needed. 20rolls. I had a lot left over- a lot!
In terms of scheduling and doing the job I worked with Francisco at New Image and his team. When Francisco and his team showed up, they all had T-shirts that said New Image Wall Cover.ing My impression is it's all part of the same company, but I'm not sure. Anyway.....
I was first given a quote by Alex at Gordon Wallpaper over the phone based on photos. The job was small, but it was complex, but I wasn't happy with a quote and I later told him after receiving other quotes that I couldn't take his quote seriously because he had actually not seen the site when he did show up at the site, he realized how much more complex it was and unfortunately did not lower the quote because of how small it was, but he actually increased the quote. Which I was not very happy about; he later decreased the quote a little bit but still more than the original quote. I
My dealings with Francisco were 100% positive. He was truly amazing. This guy knows wallpaper. He asked all kinds of questions and pointed things out that I would never have thought about hanging wallpaper on a ceiling. This job covered the ceiling in my loft as well as over my kitchen, and that area was more than two stories high. It involved scaffolding and an entire day (11 hours) with a crew of three. At all times they were 100% professional. They also worked with my schedule. Francisco I went back-and-forth on changing the date, but I'm extremely flexible so it didn't bother me however it might've bothered another person. All that mattered to me was the end result and that result was amazing!!! Also, they didn't break anything. Which might not sound like a small fee but if you saw my house, you would realize this is no small feet.
So, in Summary, very professional but didn't like the price, the process of getting the price (begging for a site visit), or the fact that I over ordered ALOT of wallpaper and now have to store it. Wallpaper was expensive but at least I had a coupon.
Would use again! Love my ceiling! read more