Let me start by saying: I actually came here about a year ago. But the customer service I received was SO horrible, that I had to come back to speak my mind. Perhaps things have changed. But if they haven't, then I hope management sees this to ensure a shift in behaviour.
I just looked up their menu to try and recall what I had eaten that day. But sadly, all they have are lunch specials now there. I had a naan, and a thick, chicken curry (pricier than the majority of their offerings) that came in a sizzling, hot iron pot. And I must say. It was an absolutely great experience. Loved it.
Cannot say the same about the staff.
I came alone, planning on just having some alone time exploring the city. (I was working an internship in Stockholm for three months.) I sat at a table alone, and took out my phone. Because I was planning on doing a bit of work while slowly eating, which I think I'm entitled to.
Then, my waiter came by. He was friendly. But then he made a joke about how if I'm eating here, I ought to put away my phone. I just laughed and said I had some work to do.
Then, my food came out. I was slowly eating, enjoying it, while going through my week's work on my screen. The waiter came by again. He again said. No no no. Put away your phone. Enjoy your food. This time, a bit more firmly. As if he hadn't heard before that I had planned on doing some work while eating.
And he even wagged his finger at me, as if admonishing a child.
I was surprised. Somehow in the moment, I was so stunned at his behaviour, I meekly put away my phone, which I shouldn't have. He victoriously smiled and sailed away.
Would he have acted like this if I were a man? Would he have acted like this if I were in company? Would he have acted so condescendingly, even wagging a finger at any other guests?!
This sort of customer service crossed FAR too many boundaries. Absolutely disgusting. ABSOLUTELY patronising.
This isn't a Michelin star restaurant, where some delicacy and specific on the visitor's part should be strictly observed. Train your staff better, Indian Garden. If I ever come to Stockholm again, I will never EVER set foot in this location. read more