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    New Land Therapy

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    Wildflower Center for Counseling

    Wildflower Center for Counseling

    3.7(3 reviews)
    11.6 mi

    Wildflower Center for Counseling is the best therapeutic office in Charleston! They take many kinds…read moreof insurance, and my personal copay is very reasonable (less than $40). The owner Jen is a wonderful person. She designed the office space, which is very comfortable, stylish, and bright, not clinical/sterile. You should see the kids/art therapy rooms! They are so cute. I see a therapist named Kristin every few weeks to assist with my eating disorder recovery, and I love working with her. I feel like I am treated with respect and care every time I attend a session, and get what I need emotionally.

    I would not recommend this practice based on my family's experience…read more We sought care here for our children and were told that the practice would submit claims to our insurance company. After months of treatment, we were unexpectedly informed that we owed a significant balance for prior sessions. What was most concerning, however, was how our family was treated during a mental health crisis. On the same day I received a billing message, I called the office because my older daughter had expressed thoughts of harming herself. As a parent, this was one of the most frightening situations I have ever faced. Instead of receiving compassion, guidance, or concern for her well-being, I was told that the practice could not help us because of an outstanding balance associated with my younger daughter. To make matters worse, after a single discussion regarding the balance, I received communication that immediately referenced legal action and attorneys. At a time when my family was dealing with a child's mental health crisis, the focus seemed to be entirely on collecting money rather than providing support or demonstrating concern for patient well-being. The lack of empathy and professionalism was shocking. There was no effort to provide resources, offer guidance, or show concern for a child in crisis. The conversation focused on billing while my family was facing a mental health emergency. Mental health providers work with vulnerable patients and families who are often experiencing some of the most difficult moments of their lives. I expected compassion, understanding, and professionalism. Unfortunately, that was not our experience. Families seeking mental health care deserve a practice that prioritizes patient well-being, communicates clearly about financial matters, and responds with empathy during times of crisis. Based on our experience, I cannot recommend this practice.

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    New Land Therapy - c_and_mh - Updated June 2026

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