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    Wildflower Center for Counseling

    4.0 (4 reviews)
    Closed Closed

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    LifeStance Health

    LifeStance Health

    1.0
    (7 reviews)
    0.2 mi

    Our insurance referred us to Lifestance. My daughter and I were looking for a therapist to address…read moresome mental health issues. When we called to make my daughter's appointment we were told they took our insurance so we made 2 appointments. (One for that week and one for the following week for my daughter ) my daughter had her first appointment and all was well. Then a few days before her 2nd appointment, we received a phone call from Lifestance informing us that they don't take our insurance. The gentleman told us in person out of pocket was $50.00. When I asked about telehealth, he was unsure of the price and said he would get back to us with a good faith estimate. (We didn't hear anything) then the morning of her 2nd appointment she signed into her patient portal and there is a bill for $975.00. Let me just reinerate that she has only been to ONE appointment. So obviously, we called them. We were told it was that much because Shanda Higgins prescribed medication to my daughter, which is a blatant lie. She's not licensed to do so( picture attached)& my daughter gets her medication from her primary doctor. Then we were told that the therapy appointment went over by 10 mins so we were charged another full appointment. That falls onto Ms.Higgins. I have NEVER been to a therapist who isn't paying attention to the time. That's their job. I have been to REAL therapists where it's $150 out of pocket for a 1 hour session. Nothing was resolved. The customer service is a joke. This company takes advantage and scams vulnerable people in need of mental health services. Disgusting! Complete SCAM! I will be reporting this company and I will make sure everyone is aware on all social media platforms as well.

    Read every fine print They will charge you unbelievable…read morefees for things you have no idea about no way would I get involved with this company again My own psychiatrist left maybe for her own reasons but every time I told her I was overcharged it was told to me that's what everybody says please find somewhere else to go you'll be so sorry

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    Wildflower Center for Counseling - c_and_mh - Updated August 2026

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