Great couple massage. Very nice husband and wife team!…read more Relaxing space and close by UCSB

I've only had a handful of massages in my life, but after going to Upscale Massage, I can say now I…read moreknow how they are supposed to feel! Jesse was my masseuse and he was extremely professional and personable. I had made an appt for the 60-minute Swedish massage and caught myself almost drooling a couple times! The entire massage felt amazing. I did have some knots in my left shoulder area, where Jesse said he was using more pressure than he would in a normal Swedish massage. He said he was doing this to relieve the knots and to let me know if it was too much to handle. I let him know that I knew I needed it and to continue and thanked him for the explanation. I will most definitely be back. Thank you!

Wow!!! Mary is amazing. 90 massage for $105 including tip. She worked out all the kinks and…read moreloosened all my knots. I walked out 80% better. I definitely will come back.

One of the most unprofessional and rude women I have ever met at a massage parlor gave me a massage…read morethat left my back more messed up than it was when I arrived. Then she had the audacity to demand a larger tip. She talked on the phone and left the room MULTIPLE times without adding the additional minutes to make the full 60 minute massage I paid for. Plus there were mystery stains on the sheet I laid on. If the massage had been out of the world amazing I still could not have overlooked the sketchy setup with the doorbell and the woman's dual role as a hostess and disinterested masseuse.

I can't believe it's taken me this long to review this place. I thought I had left an amazing…read morereview when I had gone here a while ago. Upon driving in , the valet and entrance was great and really nice staff. The entire spa area was clean, great helpful staff, and there was all the the things you need to get ready , lots of lockers, multiple showers , and a lounge room as you wait for your massage. Champagne is offered. There's no need to select a "package " to have sparkling wine offered to you with a massage such as other hotels in or certain hotels in the county north of Santa Barbara. (You have to pick a "special package " just to have champagne and pool access") this place has a hot tub/jacuzzi, pool access, lounge area in the roof top if you want or just hang out in the usual lounge area with little private seatings to relax in. It's quiet and honestly the best in the area for spas. Definitely I'll be returning to this spa next month to make up for my horrible experience on my birthday where I had gone elsewhere! In other words, if you want to relax and be pampered. This is the place to go ! Run and book it!

Great place. Very relaxing. Day at the spa is worth it! Quiet and elegant. This spa exceeded my…read moreexpectations. The ambiance was calm and soothing, and my facial was both gentle and effective. My skin looked brighter immediately afterward. Highly recommend for anyone needing a little self-care."

Worst Spa Experience EVER!!!…read more I had purchased a spa experience at Goodland for my mom's 60th birthday. For starters, when we showed up, there was a loud DJ party going on by the pool just outside the spa, so the loud music didn't create a relaxing environment with all the noise thumping through the walls. As for my experience, I had ordered the hot stone massage, but the masseuse forgot to use the stones. Additionally, he couldn't get his music to come on to cover the loud music outside because of connectivity issues. He was futzing with his phone for 15 minutes, and then cut that time out of my 50 minute spa experience. It also made us both feel stressed out because it was frustrating. Plus, I was lying there naked while he was trying to figure it out, which adds an additional layer of awkward. As for my mom's experience, her masseuse talked incessantly about her own health problems during my mom's entire treatment. Usually one expects a quiet and relaxing experience during a massage, not to be bombarded with someone's issues. Plus, who talks during a massage?? I've never had a masseuse do that? My mom felt really awkward because she didn't want to be impolite by telling her to be quiet, so she just laid there hoping she would stop eventually, but she didn't. I could even hear the woman talking from my treatment room next door. Afterward, I called the hotel and corresponded with a manager named Mindy who promised to "make me happy." I said I wanted a refund. She said she'd look into it, but also denied responsibility for what happened stating, "the spa is outsourced so it isn't part of the hotel." It has the hotel's brand name on it, so why wouldn't you own for that? If someone made me an awful sandwich at Subway, would Subway be like, "Oh yeah, that's not Subway's fault - that guy just works here?" I called and left several messages for the manager afterward, but she was mysteriously unavailable every time I called and would never call me back. The one time I did get a hold of her, she said she spoke with the spa people and that she would get back to me. She never did. I felt really embarrassed because this was my mom's 60th birthday. She has had a really hard year and I wanted to make her feel special. I had raved to her about how great the Goodland Hotel was, but boy did I look like an idiot when this happened. I'm still not happy.

I have enjoyed a full body massage here many times. Great releif of stress. My expectations were…read moremet or exceeded each time. I will enjoy their expert professional service again.

This place is dirty and unprofessional. I'd just go somewhere else. They offer unprofessional…read moreservices and the rooms look gross.

Mimi saved our life! Basically the best massage you will ever receive, and you get WALKED ON…read more literally. Highly recommended

Booked a couple's massage in advance and we had a great experience…read more Clean, friendly, serene, and professional service. Mie-Mie did a great job. We opted for the 90 minute combination which involves half with oil and the other first half without. They have an ATM inside so bring cash to pay if you dont want to get dinged with the fees for withdrawal.

You walk out of the massage feeling renewed and rejuvenated. Cindy is very in tune with figuring…read moreout where your body needs work. I live out of town and am willing to drive over 90 -120 minutes just to get a massage from Cindy. A bonus is that she has also been able to help me connect with some of my loved ones that have passed on. An hour massage from Cindy is a gift you should definitely give to yourself.

Cindy is great. I always feel relaxed and rejuvenated after a massage. She integrates all of her…read moreholistic abilities into each session, which is restorative to both the body and soul. She takes time to work on any areas that are in need of extra attention, and leaves me relaxed and content for the week ahead. Scheduling is easy, reliable and repeatable. Highly recommended!

I'm so glad I found this place and Monica was lovely right from the start! She was able to get me…read morein due a pretty severe flare up of back pain which I desperately needed for pain relief. She is very knowledgeable about her skill as an acupuncturist and was able to clearly explain her process in addition to other styles of acupuncture that I had previously experienced. I'm so grateful for her kind words, gentle touch and skilled service. It really did help and part of the way through I fell asleep which definitely indicates a relaxing experience! Highly recommend if you need pain relief and a kind and patient person to provide the necessary treatment.

Absolutely love Monica Miller! I only trust her with Accupunture. She is the most healing,…read moreknowledgeable person I know in this field and I will only ever go to her!