Wow!!! Mary is amazing. 90 massage for $105 including tip. She worked out all the kinks and…read moreloosened all my knots. I walked out 80% better. I definitely will come back.

One of the most unprofessional and rude women I have ever met at a massage parlor gave me a massage…read morethat left my back more messed up than it was when I arrived. Then she had the audacity to demand a larger tip. She talked on the phone and left the room MULTIPLE times without adding the additional minutes to make the full 60 minute massage I paid for. Plus there were mystery stains on the sheet I laid on. If the massage had been out of the world amazing I still could not have overlooked the sketchy setup with the doorbell and the woman's dual role as a hostess and disinterested masseuse.

Updating my review... The manager of the spa called me to confirm my follow up appointment. No…read moremention of resolution, even when I prompted her asking if there was anything else she was calling about or if anything had been done regarding my visit. So clearly this was not the coaching experience she claimed it was. Definitely not coming back, I was holding out on the small chance that I would get a call back offering some sort of satisfactory resolution. I would say it's unbelievable, but considering how I was treated... It's not. So disappointing, I really wanted this to be my local spa. The aesthetician was wonderful, my issue was entirely with their front desk staff/management. Unfortunately it looks like I'm going to continue visiting my regular aesthetician in Beverly Hills, it's a really long drive but it looks like it's worth it.

The spa itself is a really nice place. Everything is marble and hard wood, everything around…read morelooks like it's high quality. There is no cheap stuff around this facility. The changing room is very small. The dry sauna and steam rooms are both small, but very good quality. There are not many other amenities to use during your visit to the spa. The waiting area and relaxation rooms are fine, just wish they could do a bit more with the relaxation room, it is next to public areas and corridors, so you can hear a lot of talking unfortunately. The highlight of spa visit was my massage therapist by the name of Mary Jane. I'm really into massages and I am someone who appreciates high quality, attention to detail and artistry. Mary Jane was all of these things. She's really a pleasure to get a massage from. You can tell she enjoys what she does and that she is passionate about what she does. Her attention to detail is impeccable and she's also very smart. Mary Jane is a thorough professional and master of her craft. She's an artist and it's such a delight to be apart of her artistic expression. I came in wanting to relax, destress, and relieve tension, Mary Jane knew exactly what to do and got right to it. Getting to feel her massage me was like watching Thomas Keller cook, or Gustavo Dudamel conduct on orchestra. Its just so natural to them, and they're just so good at it. This spa is pricier than some of the other top spas in the area, yet some of the other top spas offer better amenities, and you can make a day out of your trip to the spa, you can't really do that here. I guess that's the price you pay if you want to hang out at a rosewood. If it weren't for Mary Jane, I may or may not return to this spa. I might rather pay less and go somewhere that has more to offer as a facility. However I really, really want the opportunity to spend more time with Mary Jane. Overall it was a fun day at the spa, I left feeling amazing. That's how one wants to leave a spa after all.

Great couple massage. Very nice husband and wife team!…read more Relaxing space and close by UCSB

I've only had a handful of massages in my life, but after going to Upscale Massage, I can say now I…read moreknow how they are supposed to feel! Jesse was my masseuse and he was extremely professional and personable. I had made an appt for the 60-minute Swedish massage and caught myself almost drooling a couple times! The entire massage felt amazing. I did have some knots in my left shoulder area, where Jesse said he was using more pressure than he would in a normal Swedish massage. He said he was doing this to relieve the knots and to let me know if it was too much to handle. I let him know that I knew I needed it and to continue and thanked him for the explanation. I will most definitely be back. Thank you!

I just had the best facial of my entire life with Courtney. She was extremely thorough and…read moredetailed. She took her time with extractions and even gave some attention to extractions on my chest which no one has ever done before. Her service was so peaceful and calming that I was able to fully relax and doze off for a bit. I'll remember this facial forever and I'll definitely return and ask for Courtney.

I booked a last minute facial while staying at the hotel Californian. Courtney gave me the most…read moreamazing facial I've ever had. Seriously. It was divine. I was so relaxed and she did such a great job. Totally worth it.

I have had thousands of massages in my life, and even went to massage school at 17. Today was my…read moresecond massage here. I like super deep, therapeutic massage. This is NOT a spa experience, but David is really in tune with the body and he gets in and works your muscles. If this is the kind of massage you like, then I would recommend. If you want some Swedish shiatsu, then this isn't going to be your thing! Also, they no longer accept credit cards, so he drove me to my nearby ATM afterwards to get I was charged $160 for 2.5 hours, which I think is excellent considering how badly I needed today's massage due to major stress and pain throughout my entire body!

I decided to try this place in spite of some downer reviews because I remained hopeful…read more Unfortunately, they were right. I went in for a 30 minute massage- mostly because I was testing it out. I had to insist that I only wanted a 30 minute massage before I went in and was asked to pay ahead of the massage. During the massage, Dave told me- no less than 10 times- that 30 minutes was not long enough and tried to get me to increase to an hour. Massage was pretty good, and would have been more relaxing if I didn't have to continually decline a longer massage. After the massage, as I was walking out, Dave looked me square in the face and asked me for a tip. I guess it's my choice to decline but I was feeling worn down by the constant need to say no, and I gave him a $10 tip, which brought the 30 minute chair massage to a total of $50.

I was in Santa Barbara for a vacation and I wanted to get a massage in my room at my hotel…read more I called and left a message and Pamela got right back to me. We agreed on a date and time a few days later. She texted me a confirmation right away w date and time. When the day came she sent me a confirmation that day. She arrived on time and was very professional. She gave me a great massage and it was truly a wonderful experience. I would definitely call her again when in the area.

I set up five x's 75 minute massages for my wife and our friends on a weekend getaway up in Santa…read moreBarbara last weekend. Pamela and her other masseuse delivered a 5 Star experience across the board. We didn't stop hearing about how amazing they were all weekend. Thank you Pamela! We will be back next time we are up there. We appreciate you helping our ladies relax and feel pampered!!!

Excellent! Marvelous vibes sink into your soul and release…read morepeace. I highly recommend it!

I had a $300 60-minute deep tissue massage here and it was horrible. Seem like the man had no idea…read morewhat he a was doing. The locker room smelled like poop. $99 Massage Envy retail shop is better.

There are so many reasons why I love Body Therapy Institute. I have taken almost all the classes,…read moreand every time I am transformed for the better. After graduating in 2017, I have helped hundreds of people with the tools I learned at BTI from Katie and other great teachers. My business is thriving because of what I learned there, which I cannot imagine learning as deeply anywhere else. Also, it is a great place to receive bodywork and massage from the students, and for a very inexpensive price, as well as you can book with Katie or other teachers and receive a reasonably priced, and wonderful, professional healing session. I cannot recommend BTI enough!

I am beyond grateful to this school, it's teachers, all the staff, and the curriculum. I've been…read moretaking classes here since 2009, I have just finished 750 hours from here in Dec, and I keep coming back, and the school and classes always surprise me how high quality they are and the wealth of relevant knowledge they provide. I just finished the Massage Business class in Dec, and Katie put a ton of work into teaching us important rules and regulations, finding amazing presenters, asking us what we want to learn, and making sure our, my needs and questions were met. I can't recommend the Santa Barbara Body Institute enough! Whether you want to learn for yourself and loved ones as I started out, or to become a professional, as I'm ending up. Thank you Katie and Gael!! Also, the massages I have received here have been great! Students are learning but still do great, and there is always a teacher on hand to add additional great value to technique and needs! Thank you! Gabriela Radu.