I had to go for my yearly mammogram today- as any woman knows, it's not in the top 10 of things…read morethat you want to do, but it's definitely a have to or should do. I normally go to the hospital for this - but due to Covid - all the appointments were booked out to January. I hit the 'any location' on the appointment finder - and it brought up this place as an option. It was super easy to find, right on Woodward, plenty of parking and I walked right in. I checked in with all the proper Covid precautions, sat down and they called me back in less then 2 minutes. Really! The tech explained what she was going to do and did her job competently and as quickly as possible. Those who've had mammograms know that the quicker you're out of there the better! Within 15 minutes I was dressed and on my way. Given a choice I will definitely come back here next time and skip the hospital and all that entails if it's still an option. So happy I have a new place to go to when I have to go back.

First time at this mammography center. I like to start on the positive so I'll say that the tech,…read moreMandy, was very thorough in her instructions and explanation of the process. My 2D and 3D mammogram lasted no longer than 15 minutes start to finish. It's an uncomfortable situation and you expect it to hurt. Mandy was very clear on what to do. Negatives- difficult to find the facility. My first impression did not make me feel anything but defeated. I had checked in online and uploaded my order Only to be told I needed to fill out the forms anyways. The "normal" greeter was on a long personal phone call and did not help me. The other office's "greeter" did and was very rude. She gestured to the official "greeter" that she was doing her a favor. I felt like I was an inconvenience to them although I was early, had checked in, and tried to do everything correctly. Reception deserves a 1. Tech is the reason I'm giving them a 4 star. Without her...I wouldn't think of returning .

As a newly 26 year old I got kicked off of my parents health insurance a couple months ago and…read morehaven't gotten insurance yet. I live in Royal Oak and had to get a Covid test. I went to a drive thru urgent care to get a Covid test and they tried to charge me $140 since I have no insurance, so I left. Called a different urgent care for a Covid test, they said it would cost me $200. Unbelievable.. $200 to tell me whether I'm sick or not? I'd rather quarantine at that point. Welcome to Berkley urgent care! I was recommended here by a friend and wow when I tell you how different his phone call felt. I called about a test and they took down all my information and said they would call me back about details. Within an hour a doctor called me, talked me, set up a Covid test and prescribed me medicine. Even the nurse who gave me the Covid test was so sweet. I wasn't charged a penny for my Covid test and my medicine was pretty cheap. There are angels here. I highly recommend.

Update: This is no longer my go-to urgent care. I'm not sure if management has changed, but the NP…read moreI saw on Saturday handled a visit that should have been addressed differently. I called today after reviewing my results because the test I requested was not performed. I was open to discussing it, but that didn't seem to be the case on her end. I explained that the vitamin D test drawn was not the correct one for checking deficiency--it was done correctly during my visit in 2025. She insisted it was the same test and even stated that the system we were both looking at showed the same thing, as if I did not understand what I was reviewing. However, the system clearly shows otherwise. The test that was ordered was for hormone/active vitamin D levels, not for deficiency. If this is a small mistake--and I understand that mistakes can happen--the issue for me is that there was no willingness to acknowledge or correct it. There was also no consideration that the lab itself may have made an error. It took from Saturday to Tuesday just to receive the result of one blood test. After working a 12-hour shift, I came in because I had already been told the wrong test was done. While I understand other patients need care and didn't mind waiting, I was ultimately ignored instead of having a simple conversation to address the issue. After some time, I decided to leave and go to another urgent care for more attentive and thorough treatment. These are not the same tests--they measure different forms of vitamin D--and it was frustrating to be told otherwise. Update: Hours later, I received multiple calls from the office--none from the NP I originally saw. While I was told the issue was due to the lab switching their codes, there was still no acknowledgment of how the situation was handled. Even if this was a lab-related error, it does not address the provider's lack of listening or willingness to consider that the information in the system may not have matched what she believed. I was told we were both looking at the same thing, despite pointing out clear differences. Beaumont has been Corewell, including their labs, for at least two years now, so that explanation raises additional questions. Regardless, my concern is not just about where the error originated, but the lack of accountability and communication. I would prefer not to receive repeated calls providing conflicting or inaccurate information, especially when there has been no acknowledgment of the initial concern. At this point, I have gone and received care elsewhere.

Dr. Ostro-Brown is very professional and always encouraging me to improve myself through lifestyle…read morechanges rather than just prescribing medication all willy nilly.

Dr.helen ostro brown M.D. is a racist, a liar and not so professional. Neither is the male doctor…read morethat I was supposed to but he chose not to see me because I'm black but suggested a video visit instead. Once I voiced my concerns about wanting to see a physical physician in person things went totally downhill as to they were already caught off guard me being a person of color. I was rushed in the end but the only thing I can say is that my vitals were taken and my old prescription was filled. This didn't satisfy my need for a full check up! Before leaving they said nother about a follow-up visit with any of there doctors so I know racism was involved. This takes the cake she has her office send me a letter saying that no doctor from that location could see me but offered referrals to other racist MD's. Smfh true story!!

My wife and I have been going to Dr. Robert Pikal for over 20 years we cannot say enough about his…read moreservice, knowledge, care and concern. He is an outstanding doctor that cares and is extremely knowledgeable. Terry & Darlene B.

I have been going to this Internal Medicine clinic for over a decade. I love Dr. Hartkop! She is…read moreexcellent. However, right now for example, I have been waiting seven days for a response to a medication pre-auth question I had for her and have written twice more- nothing. No response. I have called three times and am on hold so long I must hang up (12-15 minutes on hold before hanging up.) I've had to drive up to the office in the past just to get through to someone. This is utterly ridiculous.