I have been trying to find them for while but no success they closed abruptly with no notification and had our clothes and specially my husbands expensive peak coat! I called around and no other cleaners knew where they went! read more

I gotta give kudos to the seamstress, that's why the update. She has saved a great amount of the items in my wardrobe, brought life back to shirts that lost buttons, altered shirts, pants and jackets that required it and has kept her prices reasonable. This special shout out is for the repair She performed on my Hilfinger jacket with a rip up the left sleeve that openned it up to the elements and literally rendered it unusable (I should have took a picture). Not only was it expertly repaired and usable, if I didn't explain the damage and you saw the coat you'd be hard pressed to prove a repair was made! Find a lost cause piece of your wardrobe you don't wanna give up on and take it in. I'm talking rips, tears, waist reduction or expansion, hems, whatever. If you need to put the item on first just let the owner know and I think he'll accommodate ya. Judge for yourself though. read more

Ruined two pair of UGG boots. Brought in for cleaning in excellent condition. Suede was burnt off, and shrunk so much I can't wear them. Owner is rude. They are running a scam saying they can clean UGG boots. You have to pay upfront. Disreputable businesses. Really NO STAR read more

UPDATE: this place has gone downhill. My clothes have come back to me with NEW stains a few times, and the owner isnt very friendly or willing to take comments from customers. I got into a full on argument with her about a hole that appeared in a dress shirt, and she yelled at me and told me it was my fault. Additionally, she couldnt do anything about the hole because i didnt notice it for a month. Ummm not that it's your business, but its an article of clothing thats not worn much, and it still has your dry cleaning ticket on it, so clearly you and your ineptitude made the hole. Come here around once a week to get stuff cleaned. I like the cash up front policy- I know I'm going so I come prepared. They take hangers back and my clothes are always clean and pressed when I return; they've never not been able to get a stain out for me. Parking is not great. The one thing that really bugs me about this place is that they staple cleaning tags ONTO clothing labels. Cannot tell you how many times I've been scratched or had to full on cut off a label because of that. Very strange practice; I've never seen it done anywhere else. Got my wedding dress cleaned here- they were prompt about cleaning it and the price was more than half off everywhere else I priced out. My gown is nice and fresh and nicely arranged in a box waiting for the next time I wear it :P read more

Don't ever give your clothes for dry cleaning here. They always lose at least one outfit and the owner will argue that we have given less clothes and you come home with one less piece of clothing. Has happened to a lot of friends snd they have all stopped going there. Some have even lost expensive branded clothes read more

DO NOT get Uggs cleaned here!!!! They ruined my boots. I brought them in for water stains on the toes. They now have dark and light stains everywhere. They are so dark and the material is pilling from whatever they used. The owner/man didn't care and didn't want to try to fix them. They are horrible!! read more

If I could give no stars I would. This place is terrible and overpriced for the crappy work they do. I paid $15 to get a comforter dry cleaner, and it came back looking like it was put in a washing machine and dryer. See photos. I would not go back to this place with anything if you paid me. read more

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I really tried to support the new owners but they honestly don't care about their customers. Forget about cleaning my shirts... they keep staining them. Enough is enough. I'm done with them. read more

You have to be really, really desperate to patronize this place. I mean, why else would you subject yourself to the rudeness, the cash only and up-front policy, and the utter destruction of any clothing article these people can get their hands on? This is a classic case of you get what you pay for. What surprises me is this: Obviously, the people who come here care enough about their clothing to actually take it to a dry cleaner. Perhaps they are working in a trade where they must wear a pressed uniform, yet simply cannot afford the higher quality provided by just about any other dry cleaner on the planet. Whatever your situation is, take it from a veteran dry cleaning customer -- you can do so much better. You do not have to put up with these peoples' attitude. You do not have to fork over cash BEFORE you get your clothes back. Think about it... Why do you think they take your money up front? Because by doing that they leave you with no recourse to get your money back when they inevitably mark and spot and basically ruin your clothing. (Which they love to cover up by sticking on those ridiculous red tags that essentially blame *YOU* for submitting it damaged in the first place.) Grrr. I got suckered into going here when I moved back from NYC by a person who I will take great pains not to shame here. But let's just say he has a lot less at stake because he brings his work uniforms here, and the bar is set substantially lower for these types of things. It pains me to write such a negative review, but having dealt with these people and seeing the quality of their work, they don't even deserve to stay in business. Unfortunately, there are enough people out there who simply can't afford the extra buck or two for better service, and so bottom feeders like this will always somehow manage to survive. Oh, and good luck getting out of the parking lot without causing an accident. read more

So happy with the service! I brought in a dress with a massive stain and when I got the dress back, the stain was gone and just in time for graduation! The owner was friendly and helpful unlike the last owner. He made sure my clothing was in good hands. The prices are also a lot cheaper than the other places around here! read more

Absolute WORST customer service EVER! My wife and I used this dry cleaner for many years. We have easily spent hundreds, if not thousands of dollars on our dry cleaning here. This past November I brought in two (2) business dress shirts for dry cleaning. 1-week later I returned to pick them up, and came home with only one (1). The store recognized and admitted to the loss, and asked for time to locate the missing items, which I agree is fair. Over the course of the next month I returned countless times, at least 2-3 times per week dropping-off and picking-up my dry cleaning, and all along I would ask if they found my shirt, only to be told "we're still looking for it". Finally after almost a month, I asked them "what are the next steps" and was told that if they could not find it before I returned next, they would reimburse me the items. Well, the next time I went in, they still couldn't find my shirt, and I was offered a "credit" on my next ten (10) shirts. This "credit" (equivalent to $16.50) does not remotely come close to the cost of the shirt, nor why I would continue to do business with them if they lose items? I was further told that when the shirt came back they would call me. "WHEN" is a matter of "IF" and it is not my fault that they may have given it to the wrong customer. Worse yet, I provided proof to the alleged store "owner" of purchase of payment. I had only purchased the shirt 8-days prior to dropping it off, and never even wore it. I paid $49.00 for the shirt. All they had to do was accept that they lost my shirt, pay me back the $49.00 that I paid for the shirt (as evidenced) and apologized, especially after I was so very patient for a whole month, and have been a long-term customer. Instead, I get a "store credit" good for 10-dry shirt cleanings. BEWARE - They point to the sign on the wall that says they are only responsible for 10 times the cost of the service if they lose the item. And further, they say that by accepting the ticket, the customer agrees to the policy, as the policy is on the back of the ticket. So if you go in there with a $500 suit, and they lose it, to most you will get back is $50 bucks ($2.99 for Jacket and $2.99 for pants = $5.98 X 10 = $50.98). Considering the shirt was brand new in my case, I wouldn't doubt they sold it out the back door. read more

The customer service at this cleaners is just non-existent. As a professional sales executive I pride myself on my friendly, outgoing demeanor. After two incidents here, I have decided to find a new cleaners. Yesterday I was waiting patiently to pick up my cleaning while a the customer in front of me emptied a large plastic tub of dirty clothes to be sorted for cleaning. It was taking a while. I was clearly visible standing there. A male customer walked in and a female employee ran to grab his ticket. I politely said, "Hi, I have been waiting." The female employee barely glanced at me and said, "I'll be with you in a minute." That is just not acceptable. I had more cleaning in my hand but I waited, picked up my cleaning and walked out with my dirty clothes and brought them to the cleaners down the street. I am not going back either. read more

I have used New Rave for several years. I find the current owner and former (original) owner to be excellent. I travel from Hightstown to have them do my dry cleaning. Their prices are half what I would pay otherwise. Always very good service. They have also done free dry-cleaning from time-to-time for charitable organizations. Good people! Marty read more

I got back two shirts that had new brownish stains on them. I asked them nicely to fix it because they caused the stains. The owner was very rude and blamed me for putting the stains on both my shirts. They were clearly stains from dirty machinery. read more

My clothes were due for pickup Wednesday at 4:00 so I went Thursday at 8:00am to pick up when I got there the young lady said that half of my order had to be re washed because it had stains. I explained that that was unacceptable especially when I could see from where I was standing part of my order sitting without a bag over it. I asked why hadn't they called me and informed me. She said that, that wasn't store policy. The owner was sitting on a corner listening to the conversation and I asked to speak to the manager. His response to me was why are you been so rude, the shirts had a stain on them what do you want me to do then proceeded to say kind of like the stain you have on the shirt you are wearing right now. We decided to re wash, I do not have time to call people especially when they are only paying $2.50. He is a piece of work. I requested my shirts back and a refund, to what he responded I don't have any idea where your shirts are now and that is exactly why we charge before hand, come back and get them tomorrow after 4:00. So I did. Nothing else to say but stay away from here. Sloppy job, unreliable and staff and management lack class. read more

This place has seriously gone downhill! I am there almost every 2 weeks if not once a week spending 50-70 dollars! I went today and had my daughters maternity dress and shirt to drop off. They wanted to charge 8 dollars for the dress and 6 for shirt because it needs to be put on a different machine because as the owner said it's BIG. I explained it was maternity and that was a little crazy to charge that much more and then she said to me you don't know my overhead and asked where is the customer service. She then told me she doesn't need to kiss my feet and she doesn't have the personality.. I took my stuff and told her I wouldn't be back and she said ok we are the cheapest around. They are so rude and truly have no customer service! I will spend the extra money just to not ever walk back in this place! read more

If only I could give no stars, I would. Customer comes last here. I first went to New Rave shortly after I moved a mere quarter of a mile from it's location. Honestly, Sunshine Cleaners is a tiny bit closer but so much more expansive, so I decided to give New Rave a try with their $2.49 per garment deal. First of all, good luck finding a woman's garment that fits the $2.49 deal. However, the prices were still reasonable compared to other area cleaners. I noticed that the first round of dry cleaning I picked up from them had a bit of a weird smell to it, but I brushed that off, thinking that it was just their supposedly "organic" cleaning methods. After I picked up the second round and the smell was not only worse, but my clothes were noticably smaller, I decided not to return. But ahh... silly me. I was lured in once again with their deal to clean Uggs for $20 and up. I brought my Uggs in filled with hope that they would return to me clean and fresh. I was told that it would be $35 for my Uggs and since it was mid-season, I decided to hold off. The girl at the counter assured me that when I did bring them in, they'd be refreshed and looking like new. I recently revisited New Rave with my Ugg boots and Ugg slippers in tow and dropped them off for cleaning. However, when I picked them up, I was CONVINCED that the Ugg boots they handed me were not mine but someone elses. The sand color exterior and even lighter interior were a both now dark brown. My blue Ugg slippers had a ring of grayish-brown around the entire slipper. Flustered, the counter girl got the manager - the owner of the place. She informed me the reason that my Uggs did not come back as expected was because: 1. I bought cheap ones made in China, NOT the ones made in Australlia. (They were purchased at Nordstrom, thank you very much) 2. I wore them excessively and therefore they were beyond repair (definitely not true) 3. There is no way for them to know how the colors will react when they run them through (Hello - maybe tell your customer that before the handover expensive footwear) 4. They are too old to be cleaned. After which, she told the counter girl to no longer accept old Uggs. To which I replied, Yup, because people with brand new Uggs want to get them clean. Now I am left with one pair of slippers that looks worse than I did before I brought them in, and one pair of boots that look nothing like the ones I brought it. Not to mention that they were both gifts from my husband and he was always suspicious of this place to begin with... Never again. In fact, I am disgusted I have to see this place every day. read more

I know you may read bad reviews and still go to a place. I do it. But trust me, not worth the risk for this place. Don't ever go here. Seriously. Please, please choose a different place, like Cameo Cleaners. Awful, awful customer service, they made a stain on my blouse worse and then gave me an attitude about it, and when I picked the clothes up they were still wrinkled. I could have done a better job. Very very rude, and they do a horrible job. And the two times I was there the other customers also looked very upset. I seriously hardly ever write reviews for anything but I want to save others money and their happiness. You will waste your money if you go here. read more

My husband and I were faithful patrons until recently. While they were never the friendliest or the most accomodating, they lured us in with reasonable prices and organic dry cleaning. Our last exchange involved returning a formerly clean duvet stained (and denying it), breaking two buttons on said duvet, as well as the phrases "Am I speaking English?" and "I hate it when people contradict me" from the manager. Hence, we say adios, New Rave. read more

Great place. My clothes come back clean and properly pressed. The price is reasonable. Even the cash up front work well because I like knowing what I am paying before service. The staff are polite. The only downside is the odd shaped parking lot on a busy corner, but that's a minor one. read more

They charge you double. They lose your stuff and blame you. The new management is rude and disrespectful. The clothes I brought was stained and I spent an hour with the staff pointing it out and they didn't even clean the clothes. I've been a long time customer here even before the new management and they've truly ruined the reputation the place read more

Deserves zero stars- zero ability to properly care for clothes, zero integrity of owner, and zero ethical business practices- three powerful reasons to avoid this cleaner. At first glance, the price seems right. However, the money you save on cleaning will be spent tenfold on replacing the clothes New Rave will ruin. Unlike every other cleaner who uses safety pins or staples tickets to a label or the ticket itself, New Rave staples tickets to the garments themselves-and in the most conspicuous places. When I saw the owner do it to a pair of pants once, I stopped him right away. But that stapling incident wasn't a one-time accident. Ticket-to-clothing stapling appears to be New Rave practice. In fact, New Rave stapled a ticket to my pima cotton knit top, creating a hole. To make matters worse, when I brought it back to New Rave, the owner not only denied stapling the ticket to the top, he botched a so-called repair job. So, I took a top in excellent condition to New Rave, and got back a top destined for the trash bin. If you care about your clothes, and want a cleaner who knows how sharp staples can damage your clothing, take your clothes to a different cleaner- one who knows what he's doing. read more

I've been coming to New Rave for the past few months since my other cleaner closed, and I have to say I have no complaints. They're a discount cleaners which is nice because it's definitely cut down on my regular dry cleaning bill. I was hesitant at first because I had never gone to an organic cleaner at first but my clothes look just as good as they always have. It's also a nice bonus that the cashiers there are usually very pleasant and helpful. All in all I would recommend them. read more

I have had various articles cleaned with New Rave and am amazed that they do such a good job. I had difficult drapes and they redid them until they were perfect. They are very reasonably priced, courteous, and prompt. All my cashmere sweaters are treated with care so I no longer hand launder them. My husband's custom shirts are in their care. Great place! read more

This place does not deserve a single star! This place is absolutely horrible! My dress that I wore once for a special occasion was completely destroyed. Not that they did not offer any apology, they were rude and aggressive...not only they "melted" all the interior boning (try to wear a strapless dress without it!), they stitched the "bones" through the EXTERIOR of the dress to keep them in place, and blamed all the damage (holes, pulled strings, etc) on "excessive wear and tear", though at the time the dress was dropped off the attendant looked at it very thoroughly, since I warned them about the value of the dress.. You may bring your $10 shirts for laundering and pressing...but avoid this place with any piece of a nice clothes... read more

I go to dry cleaners 1 time month with an average 90 - 100.00 order. In the past few months twice I picked up order to find my blouses were nicely pressed but not clean. First time 1 blouse and thought I must have not had cleaned, this last time 4. They still had my perfume smell and deodorant and found Food stains on them. They actually steam dirty cloths and give back as clean.... read more

I'm not happy at all with their recent services of dry cleaning my comforter. I used to frequent this business many years ago when I worked in the East Brunswick. Since I live 20 minutes away from their location it seemed to be out my way to drive that far for services when there are cleaners closer to my home. My friend has been going to them for years and convinced me to try them again for my comforter to get cleaned because they're reasonably priced. So I did, I took my comforter in and told the gentleman there were some stains that needed attention. He said yeah yeah as to dismiss what I was saying. However, I paid my money in advance because that's what they require and left. Upon picking up my comforter it was hanging on a very large hanger and covered with plastic. This made it challenging to carry to my vehicle as I walk with a cane. Upon getting my comforter home, I was so excited to finally have it dry cleaned. But to my surprise, I opened the plastic bag surrounding the comforter and it smelled the same as when I dropped it off, not the dry cleaning smell. Upon inspection of the comforter I noticed the stains were still visible. I opened second bag that contained my shams they were still filled with the feathers from my down pillows and smelled like my hair. I would return it to them but it was too much of a hassle to take to them in the first place. You fooled me once, shame on you but 2x, nah I won't be fooled again. Y'all got my money but your service is garbage!!!!! read more

when i went to pick up a dress, the employee realized i was overcharged and returned the extra funds back to me. the parking is a downside since it is hard to get in and out at that busy traffic corner read more

I wish I could give zero stars. Dont waste your time and money going here. Crappy work and poor customer service. I dropped off three pair of pants to be dry cleaned and when I got them back they had double creases in them. I took them back to be re done and when I picked them up they were even worse! I was told to wait and they would fix on the sport. I waited a few minutes and a worker told me they had to be sent out to be dry cleaned again. I left the pants and went back the next day to find the same crappy job. I asked for a refund and was told no because they dry cleaned them them three times. If you would have done the job right the first time I would not be seaking a refund. $2.98 pair of pants dry cleaned-You certainly do get what you pay for-terrible dry cleaners. I would NOT recommend. I should have taken photos but I need the pants done quickly/correctly so I dropped them off at Sunshine Cleaners by Quick check on my way home. read more

We tried this place for the first time a few weeks ago. My husband paid a premium to get his clothes the next day. They lost his clothes and when they found them they closed a few minutes later and he couldn't pick them up. He just went to wear one of the shirts and we see a mark on it that appears to be a burn from an iron. We are not even going to bother going back as there is never a manager there and they are not helpful. read more

Cant speak for others but can speak for myself have used this cleaners a number of times and always been pleased with the quality of service received Cash only and to pay when you drop off was a little but of a inconvenience but its something i can get used too. read more

Never again. I went there for the first time today. There was a lady in front of me being helped and then there was a woman who appeared to be the owner standing there staring at me....not offering help. Another girl did come to help me. I was charged $13 for two dresses, not bad but not what I expected being they have a sign that says $2.99 any garment. But whatever, the price was not bad. However when the girl that was helping me said they normally have people pay now instead of when they pick up and its cash only I asked if I can pay at pick up since I did not know this policy and did not have cash on me. The owner immediately, and rudely said "she just told you that you can pay later". Which i did not hear the girl say. And even if she did say that and I didn't hear her then the girl could have repeated herself to me, not this woman who I was not speaking to in the first place and who was RUDE!!!!! never EVER again. read more

So disappointed with the service I received from this dry cleaner. I brought in a pair of boots to be cleaned, was told the stains would come out but that the material would be rough, I agreed that would be ok. when I came in to pick them up, not only were they a week later than I was told they would be ready, they still weren't ready and not only were they still stained and not clean, they stained them even more. Tony, the owner, is the most arrogant rude person I have ever met, Natalie (maybe his wife) was very kind in trying to fix the situation. Tony on the other hand should not deal with people, they should keep him locked in the back room since he doesn't know how to interact with other human beings. unnecessary screaming match in the middle of the dry cleaners. Horrible customer service on his behalf. Will return only to pick up my shoes, and will be writing a complaint to the BBB. No one should be screamed at like I just was by this stronzo!! read more