20 years plus doing business with this Family! They are the best in the industry!! Customer service above all the rest!!! Dewey read more

New River Engraving is professional, personal, and goes above and beyond to ensure a quality product. I've used them several times: for my entire sorority in college, at the country club I worked at post college, and now for my personal business. Every time they have surpassed my expectations and you can't beat the price! Jay is amazing! He is quick on responding, eager to satisfy the consumer, and just a delight. I will use them forever! Whether you're ordering 1,000 or 1, they're the way to go! read more

Excellent customer service! I had a wonderful experience with New River engraving. I dropped off two pens to be engraved, and when we were unsure of whether the material of one was compatible with engraving, Zach cheerfully offered to contact the manufacturer (going above and beyond!) Next time I came in, he enthusiastically discussed the next steps with me from his cell phone when he wasn't even on shift, and texted me a picture of the pens when they were done the next morning, so I didn't even have to wait until I got there later that day to find out how they looked. Zach exhibited the epitome of excellent customer service, but all the employees were cheerful and ready to serve. They even gave me two nice boxes for the pens for free. I would absolutely recommend New River Engraving! read more