I moved to the area and went to transfer my auto insurance to NC, as I moved from out of state. My…read morerates increase 2.5x with no incidents/citations/accidents on my record. I have had statefarm for years, and it was great, until now. When I asked why my rates drastically increased, they gave no real reason, and then when I kept pushing, I was told someone from the underwriting division would call. That did not happen, but this group called me back to let me know that NCs rates are definitely higher than the state I came from, so there was nothing they could do. I was also told by the rep that "everyone is jumping ship" from having statefarm for auto insurance because they are skyrocketing rates to try to recoup money from not "really" raising rates in COVID. I can understand a $30/month hike in my rate for recouping money, but not 2.5x a month. I went from $90 to $230. They then told me that my home insurance wasn't bundled and hadn't been for a while, but couldn't tell me why. They also didn't offer to fix that or offer a refund on the difference of what it would be bundled. This experience has been incredibly poor. When I researched what they said about the state I moved from having way lower rates - it was a complete lie. I have researched this heavily and found that the last state I lived in is one of the more expensive states for insurance due to it being a tourist trap with bars that never close. Even the woman who help me transfer insurance between states said my rates should drop and when they increased by 2.5x, she apologized profusely, and tried resubmitted everything to double check. This makes no sense. They have nothing to help me understand what happened, gave an excuse about rates, asked me if I was leaving statefarm, and when I said I didn't want to change if I didn't have to, then they lied about the cost. I have no interest in being taken advantage of and lied to about the situation.

I have been doing business with Wesley Wilder State Farm for years. He is knowledgeable, eagar to…read morehelp, and has been a great resource for all my insurance needs. As a result of the relationship he built with us, we now have home insurance, auto insurance, umbrella policy, and life insurance and could not be happier!

Ms. Nash and her amazing team are one of the best agents I've dealt with. They are always friendly,…read morereturn my calls or emails as soon as possible, and provide best auto and home prices ever. I would definitely recommend them to get auto and home insurance. Thanks

PJ was exactly what I needed this tax season. He explained some things on a W-2 that I was really…read moreconfused about, as well as filing my taxes for me. He valued my time and definitely knew what he was doing, the turnaround time was incredible. I'll definitely be back for another round of taxes next year. Thanks, PJ!

Patrick has been doing our taxes for 5 years. He actually got us caught up initially. We were three…read moreyears behind and really dreading the process. He made it very easy and approachable, which I really appreciated. He has always answered our call, which was an issue with our previous accountant. He goes into detail when we don't understand something, taking the time to break down what certain forms mean and he has always filed us on time. We truly recommend his services. I won't go anywhere else and neither should you.

Quick and easy. And good price. And very close. Been doing mine for years actually like going to…read morethe tax man now

We have used Al for more than 5 years for our tax returns and miscellaneous advice. He has been…read morevery knowledgeable and he seems to really care about us and our situation. He has very reasonable office hours and he seems to always be available.

My experience with State Farm Ins. has continued to impress me. Their expertise whenever…read moreI need them for quotes or questions regarding my Ins. policies are There. Thank You!!

I switched to this agency after being with All State for all my life i.e. over 20yrs. They quoted…read moreme about the same rate as All State with a promise that as I become older customer, my premium would go down. I thought it does not hurt trying them if the rates are about the same. I received the confirmed quote, policy etc via email, but after a month they increased the premium by 50% saying that this is from the Corporate office and there is nothing they could do. They suggested that they could cancel the policy if this new rate was not acceptable to me and they even offered to coordinate with All State to make sure the policy was easily transitioned to All State. So, I cancelled the policy with this agency (and State Farm) and switched back to All State. However, when I received the refund from this agency, they deduced about 15% amount saying this is a cancellation charge, which they did not mention before cancelling the policy. I was fooled to work with them by seeing great reviews here. Not sure if all these reviews are real. But to me, this agency is just pathetic. I wish I could give them a 0 star here. I would never go to them or State Farm and would advise everyone to be cautious when working with this agency.

As a contractor they did the best job for me!…read more nice place nice people! Definitely I recommend them...

Decided to go with Pathway Mortgage Group, Inc. for our first time home buying experience, instead…read moreof the builder's lender upon buying a new development home becasue we felt much more comfortable with Barb and her team! Even with multiple delays due to construction, Barb honored her agreement with us to cover closing costs like builder's lender would have. Barb and her team were responsive and very professional throughout the whole ordeal and made sure we knew the steps along the way! Could not recommend Pathway Mortgage enough!!

I've done a refinance through Pathway Mortgage Group, and it started off very well. I got a call…read morefrom Barb talking about how good of an idea it is to refinance, and how I can save money on interest rates, etc. I was promised a quick, painless process that would get me the lowest rate on the market (that came out to be true). Then I was told that if I "close" the refinance before a certain date, I do not have to pay the interest, which would save me a good $500-800. On top, I was promised to expect a "small gift" coming to my house right after closing. Well come closing date, the closing date gets moved with no explanation. Now the attorney is asking me as to what's going on, and I have no clue and no success at getting in contact with PMG. The closing date gets moved by a whole week, then another 3 days. At this point I knew I would have to pay the interest, and was regretting my decision to refinance. Finally, I get a call back from PMG stating the facts about my closing, with no explanation as to why they ghosted me. Come closing day, I go in to sign the papers, and sure enough at this point I owe more than $600 in interest. Mind you, my closing attorney tells me this, as PMG did not call to go over the closing statement or explain any of the charges. I was sitting at the attorneys office, calling PMG and asking about each number they put on there. What a nightmare, and embarrassment. Here's my outtake: PMG is great at finding the lowest interest rates on mortgages. In terms of paper work, it was easy. However, communication with clients needs serious improvement. Also, I would have really appreciated if they simply said, "we are sorry we delayed your closing date costing you money". Instead they went with the approach of not calling back and completely ignoring my questions. On top of all this never received a gift or even as much as a thank you note for refinancing through them. Customer service needs work. I hope this helps anyone else looking to refinance through them.

I have been with Peggy since I moved to Raleigh in 1996. Wonderful team, helpful, and good to work…read morewith. Still with them despite many moves. Thanks Peggy and Team!

This is a review of mainly State Farm and not necessarily this agent. Wow! What a scam State Farm…read morehas become! I've been with them for 15 years. They are good at taking your money, but not so good at helping you out when the time comes. For instance, I've got a roof with hail damage. The first adjuster was so rude, I had to ask for another one to finish the work... they can't come to 11 days now. This is just typical of how they are these days. I'd suggest shopping around before getting home insurance. I'd definitely pass on these guys.