I come here ever so often & I've never had a bad experience. The lobby is clean and tidy. The guy…read moreat the main desk (I forgot his name) is always so friendly & often has notarized documents for me quickly without sending me to a banker in the office. I saw someone today (I think her name is Jillian - why can't I remember names? Ugh!!!). She was very sweet and efficient in handling what I came there for. We had a great conversation & we laughed the entire time. I like it when a potentially stressful situation is made easy for me. I also like that there's always somewhere to park. There's 2 ATM machines too (a drive up & a walk up). Though this isn't my main financial institution, I highly recommend SECU and this location.

NCSECU has taken fantastic care of me over the years. Don't go to a bank and get ripped off by…read morecrazy, expensive ripoff fees. They'll have you covered, from savings to checking to loans and mortgages. NCSECU has been there for us when we had health emergencies, hurricane damage and for everyday necessities like mortgages and checking. When we were shopping for a new house, our original lender's loan fell through on the very day we were supposed to move! NCSECU took up the paperwork, streamlined the process and had us in our new property in only four weeks. They saved our dream and enabled us to spend the rest of our lives in our dream house. The staff is always friendly and welcoming at every visit, and kind and caring in family emergencies. You will never find that level of personal attention at a big banking institution. Can't say enough good things about NCSECU!

Don't waste your time. Customer service from men in the offices at the Knightdale NC branch is…read morenonexistent. Tellers are great. But if you have specific account questions try another branch! The staff in the RTP branch run rings around the men here. There was one woman (in the first office to the left when you walk in) who appeared to be very helpful with the customer she was assisting. Other office staff were basically walking about talking to themselves.

I came really say anything bad about this Wells Fargo. Bank very clean and workers really…read morefriendly. I will definitely return

Our accounts were hacked so we had to change all of our accounts. Well one account was not changed…read moreand the one account was closed out and shouldn't have been and now the ss check is not going into the right account thanks to the manager. My husband called and was on hold with him for 30 minutes and he never got back with him so when he hung up and called back he was gone.

OMG! Every time! 1 teller. 15 ppl in line.... me being one of them. The people are friendly so one…read morefull star for that but dang..... someone needs jump in to help this poor lady while we all stare. I think there's 2 or 3 workers hiding in the back! Nice building though. Thank God I don't need to doo this often.

We love this branch of BOA! Staff is always friendly and very knowledgeable. Great Service!…read more N.D.

Since Jan 2025 my check engine light has been coming on every other day,over 8 times and counting…read moreand is currently on NOW! dodge dealership states the engine is failing, bad piston rod u can hear the knocking even when car is idle but byrider will not replace it eventho Im under warranty, i have spent over 2500 since the beginning of this year on my car and still cant drive it, only have driven this car a total of 11 days between Jan 7th -April 17th, latest news they didnt put my air box bk in and want me to drive it to them in this condition!! I have a really long story dealing with Patrick & Chris and Ive never missed a payment always on time and have a car thats almost paid off and wont pass inspection this year bc the check engine light wont stay off, I was diagnosed with cancer last year missed appts bc of this car had 3 surgeries and am just getting completely ignored and dismissed by BYRIDER, atp considering getting a lawyer bc its really THAT BAD, DONT GO HERE, GO ANYWHERE ELSE, THEY DO NOT CARE ABT YOUR SAFETY AT ALL!

Patrick in service gives different diagnosis then his technicians. His technicians tell you what…read morethe problem is and then Patrick comes out and says something totally different but along the lines of nothing is wrong with your car. He rode and stated he felt the car I just purchased trembling and also his technicians and now he is saying it is "natural lugging". and basically when it breaks down he will fix it. Don't go here I was debating I'm going here I literally have been talking to Aaron for over a year and should have done just that keep talking and waited. Aaron told me they would fix any issues within 30 days and that is not true I'm seeing now. patrick was very nice at purchasing around the sales team but when you have an issue he is very nasty. Go somewhere else

The loan application process was easy (Henderson). We had an emergency vet bill and our dog would…read morehave died if we hadn't taken the loan out. The staff was friendly which is the only reason it's getting 2 stars. My complaint, they start calling if you are 3 days late. They will start calling family if you're 3 days late. THREE DAYS! They will call every single person on your list of contacts. I have never in my life seen such aggressive collection practices. It's crazy. I will not be dealing with them again once this loan is paid off. Three days y'all!! Also the payment system is garbage. No automatic draft available. You will be charged a fee if you pay with a debit card. Pay by check online and you get no confirmation number. There are better loan company options out there. I would avoid this one!!!

From the owner: Auto, Motorcycle, Atv, Furniture financing. Also make personal loans for any need.read more

I came in to speak with a banker she waa so rude and not speaking at all we were asking her…read morequestions and she was on the computer typing away as if she was a court clerk! The was someone else we were supposed to speak with and she quickly decided that staring at the computer would somehow answer our questions...these ppl are ao rude and unqualified to answer simple questions i was so furstrated while i was there. I hate this SECU rude nitwits!