I just received an ophthalmoscope/otoscope set in the mail from American Medical Supply. They…read moreshipped it very quickly, which I appreciate. The kit came in a hard protective case. I love that it is LED bc it provides better results. Can't speak to the durability yet, but seems like a good product.

My union would have reimbursed me had the business given me a written bill of the fact they made me…read morecustom arches as opposed to selling me over the counter arches. Twice theyrefused to do it. Finally after a month of trying, the lab gave them a report. They then faxed me the bill saying they made custom arches for me. I paid $150 but the bill said I paid $120. Rather than another week of disputing their actions I gave up. In addition as a medical supply place usually dealing with elderly or frail people you would think the workers would wear a mask. None of them did or seemed to care. One of the ladies told me she had antibodies because she had gotten Covid. I would not recommend going here.

Friendly medical supply with big selection of products Very…read moregood quality and accepts my insurance

When I couldn't find an in-network provider for a prescribed medical device, they totally talked me…read morethrough the process of what I needed to file and "in-for-out." Their help included the offer of getting on a three-way call with my insurance company. I love when companies take the time to help the rest of us navigate the often baffling and frustrating insurance gauntlet.

I recently purchased one box of 20 N95 face masks. They were charging $89.99 for 20 masks. I have…read moreunderlying health conditions and need protection when I must go out. To take advantage of people during a global health pandemic is unconscionable. What a disgrace !!

Superior customer service - interacted with Lena who could not have been more patient, professional…read moreand incredibly helpful ~ she took time to explain clearly and in detail, the answers to all our questions (and believe me, there were several !!!) she is equipped with solid, in-depth knowledge of processes and necessary steps to get your items & equipment, which allows you to relax ever-so-slightly with the feeling that what you need is being handled well...all throughout she remained very kind and pleasant...wish there were more Lena-like people to deal with out there! Highly recommend working with this business with no hesitation whatsoever.

THEY ARE EXTREMELY POLITTE AND VERY INFORMING WITH SUGESTIONS...Would certainly recomend this…read morebussiness to anyone in need of medical supplies..They are a blessing to brooklyn ny..

Worst customer service ever. Had a rep from my company that…read moredealt with them and the insurance. Smooth. Great compression hose. As a flight attendant, this made so much difference. Rep retired. Tried dealing with them myself. Horrible. Never returned phone calls or emails. Mostly answering service. Wasted a whole year for three pairs of pantyhose.

The Window Display Catches The Eye. It Takes Away From It Looking Like You're About To Enter A…read moreMedical Supply Store, Though It Says The Name On The Building. I Was Very Comfortable Upon Arrival (1st Visit) . The Entire Staff Was Very Professional An Courteous To Say The Least. Although The Process Is Not Complete, I'm Still Satisfied With The Customer Service. A Special :Thank You" to Ruchy, Tricia And Amana! Stay Unique! Hope To Be Able To Complete The Process Soon