Ughhhh always getting a medication called in here, can sometimes be a nightmare. Its not the doctors that mess up, its the system here, the flow - I can see why they have so many bad reviews. Took 3 days to get a medication filled, crazy eh? Prices are ok, the place is generally clean - but just long absurd wait times read more

Unemployed and have absolutely nothing to do but stand in ridiculously long lines as if you're waiting to ride a popular attraction at Disney? Love waiting for a local train that seems to come once an HR at this awful location? Want to look at sorta stocked, sorta lonely shelves all day? Want to feel barely there air conditioning on a 90 degree plus day? Desire to never have someone pick up the pharmacy phone so you can make sure your prescription is actually there before you come to wait in said long line? Want to feel vexed af??? Well come onnnnn down!!! Positives - MAybe you have a Netflix show you just haven't found time to finish or maybe you always wanted to read the Bible. Want to learn a new language? Just wait in line and you'll never believe how much time will pass and what you can achieve! There is a parking lot. Note-I blame the higher-ups. They continue to deliver crappy service,raise prices and keep their place understaffed. I've never been to a Rite Aid without lines being long even when they're nearly empty you are GUARANTEED to be in there for longer than you'd like. Good day!! read more

Rite Aid - Typical pharmacy line - Drugstores Near Me - Brooklyn, New York

One thing you can always bet on when visiting this location is a long line. Sometimes it moves a bit faster, either when people realise they can use the self checkout or shoppers are eager to get out. They often have a lot of the items in stock that appear in their circulars. Occasionally you will encounter a beggar at the door. Parking can be tough sometimes, they share the lot with the laundromat and other adjacent businesses. The good thing about the place is its surrounded by mass transit A, C, B25, B47, so it is very convenient. read more

Rite Aid - Not closed - Drugstores Near Me - Brooklyn, New York

Not the best, not the worst. It's (okay) clean. The security is pleasant and other staff members okay. Just get what you need and quickly join the queue. Oh the Queue, why is it always so looooong?!? Oh I see it, we purchase our grocery store items at the pharmacy don't we. Look at that Lady's basket! Milk, bread, toilet tissue, napkins, snacks, wet wipes, bottled water, a broom, some makeup, a few greeting cards, sandwich fillers, fruits, oil, guinness.... I couldn't peep the rest. Come one come all to this Rite Aid PHARMACY.... Come get ya groceries! The folks who need their medication can wait. The End. read more

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The rite aid pharmacy on Fulton and Ralph is the worst pharmacy ever. They don't answer the phone. I been calling for two days to refill my prescription and no answer. read more

All the workers have nasty attitudes they don't greet you they act as if your doing them a favor.The manager should be fired for allowing them to treat and talk to customers this way.If you don't like your job quit no one is putting any guns to anyone's head forcing them to work read more

I recently came to Rite Aid to purchase my toddler medication on Monday June 12. I noticed that they close at 11 so I was in a rush and I made it by 1040. There were a few people outside, and I noticed that they were locking the doors. there was 2 employees and it seem there was no consideration for the multiple people waiting outside, confused why it was closing sooner then the given time. No explanation witch leads me to believe there was no management to approve of this. It was extremely inconsiderate, and needs to be taken seriously. There are patrons who do rely on certain products that Rite Aid provide. read more

Absolutely horrible pharmacy. It took me 2 hours of waiting to NOT get a simple prescription for anti-inflammatoires filled. Very unhelpful staff who all collectively appeared to be on their first day at the job. I wish them all a very productive year in 8th grade, which they will undoubtedly have to repeat. read more

To Whom This May Concern: This associate, Frantz (at the BedStuy Rite Aid on Fulton St.), was very rude, disrespectful, and I found that he is this way every time I have visited this store. He is a very immature man. I do not understand how he was hired in the first place. At any rate, I spend my hard earned money here and deserve to be treated with respect. This Rite Aid continues to disappoint and I will write it up on Yelp after I finish this feedback report (via Rite Aid website). I was on line for a minimum of 20 minutes. Far too long when there are 3 cashiers present. Absolutely ridiculous and deplorable! read more

The lines are often to long, they never seem to have enough cashiers. The security is a joke, as of you can't see them standing behind the makeshift booth. read more

Rite Aid - the front of a rite aid store - Drugstores Near Me - Brooklyn, New York

Pros: Plenty of goods with some convenient prices. Cons: Long lines due to severe understaffing. I HATE when businesses only hire a scarce amount of employees to save a buck. It's stupid, pathetic and unfair for the workers, leaving them scrambling to take care as much customers as possible. This has been going on for years! Speaking of employees, why is that Frantz guy still working there? He's very disrespectful to the customers, rushing them and causing verbal fights. If he doesn't want to work at RiteAid, quit! There are plenty of jobs out there. The place needs better security. There were a few visits in the past where idiotic shoplifters got away with taking merchandise. Instead of standing at the door all day, the guard needs to walk around the aisles. If you need to get stuff for the house, this RiteAid is convenient. Just be prepared to wait on the line for a while. read more

I've visited this location a number of times and no matter what cashier I get, they have never given me the correct change. They always say "I owe you a penny" or "I owe you a dime". You guys owe me 23 cents. Is it dumb to complain over a few pennies? Yes, but it's adding up quickly. The customer service is trash. I tried signing up for a Rite Aid card since I figured I would be shopping here often, but I wasn't allowed to. I was told "there's too big of a line" and another time I was told that they simple couldn't do it at their location. I asked to speak to a manager but that was also refused. I finally ended up going to a different location and all they had to do is hand me a card I needed to fill out in my own time. Although this all happened at this location, my experience at other Rite Aids was also very poor. I now go out of my way to avoid Rite Aid. Congrats on such a low rating! read more

Not my neighborhood RA but i stopped because i have to get drinks. Their beverage selection could be improved tho. i kinda liked this RA because they sell tons of UTZ chips with reduced price. Cleanliness wise? Well it's pretty clean for Rite Aid standard. Another plus is the big parking lot but that's quite common for stores in BK and Queens. Cant comment on the pharmacy because i don't use it. read more

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Terrible customer service i cannot stress this enough, the employees are rude and unprofessional. They don't acknowledge you and sometimes they're on their phones while they're ringing you up , personally i hate going there but they have great prices.. read more

This is the only place in the immediate area who's open 24 hours and takes credit cards with no minimum, so I usually go here at 3am to buy candy. Their sale prices are great. Almost makes up for the fact that they charge obscene amounts for everything else. Even the generic Rite Aid brand costs twice as much as the Krasdale at your local bodega. Other than the fact that it's open 24 hours, this place doesn't need to exist. You'll get much better prices without the long lines at a corner store or a Family Dollar. read more

This has to be the WORST pharmacy in Rite Aid! I've been on HOLD for 45 mins, trying to get booster appt. This is BEYOND RIDICULOUS!!

It's always a mess. Staff is not a problem. I feel like they never have shit I need. This Rite Aid is the closest to me so unfortunately I have to settle read more

This place sucks monkey balls bruh. More than one register and they still have long lines don't understand it at all. I think it's because they old I guess or they think they back on the island mon lol....... read more

Rite Aid - Drugstores Near Me - Brooklyn, New York

Just shut it down. Freezers are broken, aisles are disheveled and half empty. I always have to go to a different Rite-Aid because this one is terrible. read more

Wow! I'm so surprised by the negative reviews. I'm not sure if the other yelpers are native to the neighborhood but I am. This location has made major improvements, making complete renovations and adding a GNC. The lines can sometimes be long but definitely not a reason to give 1 star. The lines move pretty fast and I love that it is open 24 hours!!! That makes up for long lines. Totally appreciate this location being there for my 2 and 3 am emergencies. Note: I do not have much experience with their pharmacy. I have been happy with the service the very few times I have used the pharmacy. My review is solely based on my shopping experiences and improvements. read more

I've been going to this rite aid location for over a decade and the service has gotten worse and worse. Employees complain and argue with each other in front of customers. The line extends to the back isles sometimes and they never seem to have enough staff to handle it. I was there recently and the cashier was on her phone during most of our transaction, terrible. The line was so long yesterday that a cashier was working two separate registers at the same time, and had the nerve to ask me to grab my receipt when it printed out, so she could help the guest at the other register. There's also a worker that follows customers around, I'm assuming to watch for stealing, however it's clear which ethnicity of patrons that he chooses to follow. The only thing that earns them half a star is they are open 24hrs. Sadly, I tried to go Sunday night around 1:30 am and there were signs on the door saying they were cleaning and would reopen at 6am. Unbelievable read more

Very very nasty customer service like always I never have a good experience when I walk in this rite aid it will be my last time as of today for real this time around they need to train every single employee in that store to be more customer friendly including the security guards very bad for business read more

I was suffering from pneumonia and sent a friend to pick up my prescription. They gave him a prescription for promethazine with no instructions. I had no idea I was taking something equivalent to morphine which could have been a lethal combination with other medicine. Oh and did I mention the nightmares? They're a common side effect which I may have known had the pharmacy provided the medications instructions read more

This rite aid is horrible. I actually just left and almost had a fight with the worker and the manager. I just thought they was going to jump me. I asked a question and I get attitude. They suck at customer service and the managers are even worse. I will try my best to get that staff fired. Because we deserve different in the black community. It's not fair to us. SHUT IT DOWN NOWWW. And I lived her for years and it's alway the same lady that's always nasty. That why I always go to self check. But they don't help you with that. I been going to this location for years and it the same outcome it's pretty sad if you ask me. I even called to see if I can ask my question of the phone since they are too rude in person. And the man over the phone was even more rude. He said he couldn't here me so I project my voice a little louder and he told me that I didn't have to scream at him. I said sir I didn't scream I projected Louder so you can hear me. At that point I said oh wow it the whole staff. I recommend they get some training on customer service because I never witnessed anything like that in my 30 years of living. read more

This place is the worst. The lines are too long. There are never enough cashiers. And the managers are always "in the back." Today they introduced self-checkout where only one of the kiosks work. The poor girl tasked with helping people with the self-checkout seemed overwhelmed. I hope someone comes along soon to turn this place around. read more

I hate this pharmacy. My prescriptions are never ready. So I always call ahead and give them plenty of time. Yet when I arrive usually everyone acts surprised, there is no record of me calling and they have to start from scratch. I've been waiting 45 min after calling 2 hours ago and was told it would be ready in 30. One time I was double charged for a prescription. Then when they tried to return it they double charged me again. It took over an hour to get it squared away. Really awful. read more

This is the worst place in the world. My goodness they are beyond disorganized, always cluttered and talk about empty shelves. The lines are wrapped around the corner with only 1 cashier servicing everyone. The place is a complete disaster. read more

Giving this pharmacy a one star review is still doing entirely too much. This is hands down the worst pharmacy I've ever been to. It's near my home so it's convenient but rest assured I'm about to transfer all my rx to a different pharmacy all together. Workers are slower than death, the lines are consistently incredibly long, and no that doesn't make them move any faster. You can't ever just pick up a damn rx and go, I'm told they will give me say 4 pills order more and finish my rx for tomorrow.. Why the hell is it when I return 4 days LATER oh look at that.. You morons sto haven't put my pills in a damn bottle, I mean it's not that hard, I know you guys suck so I go through the trouble of giving you extra days and I still don't have my GD rx ready when I get here. In my opinion they need to just fire everyone and start over, get new management or my favorite take a damn bulldozer and knock the whole rite aid off of Ralph avenue. Don't waste your time or money go somewhere ELSE read more

Why must they ask your date of birth? For all to hear? I mean, there is no real privacy. What I can never understand is why they won't fulfill your order if insurance doesn't cover. If I paid cash the last time don't you think I'll pay cash this time? And if you were so concerned, why not give me a call. You have my freakin number. Ugh! The plight of the hood dweller. read more

They got new self checkouts but will only put tiny greeting bag cards by them instead of normal bags - asked for just one as they were using regular size bags at the other checkout and they wouldn't give it to me even though they had a stack. All but maybe one cashier are extremely rude and wear headphones, refuse to check on things when you ask and make you go find someone else if you have a question. read more

I don't know rite Aid doesn't hire more people for the lines. This is an example of how chains don't hire enough people for efficiency because they want to save money. But it screws the consumer and people who could use a job as well. read more

Everything about this store is the worst. Starting from the nasty staff. I'd rather travel to another location. Then step foot in that store. read more

Long lines expected in the city. They have a good beverage and ice cream collection. Open late night. I used this rite aid for about 2 years for almost about everything. Very convenient for the area. Good amount of parking in Brooklyn surprisingly. The parking itself is a big plus. It's conveniently right by the Ralph Ave. stop. Just be prepared for long lines or schedule to go in off peak hours. read more

This place gets one star from me and that's because I have no option to give 0 stars. This is the only 24 hour pharmacy in the area, however save yourself the aggrivation. They are clearly understaffed, the few staff they do have are proudly ignorant as to what belongs where and who should be doing what, and will tell you in a NY min, I'm not permanent here. Not satisfied with your service here, don't expect to be there is no manager running the place hence the apparent big ass free for all. The pharmaceutical section worries me the most with the exception of one lady there and I'm sorry I don't know her name to tell you I will find out, the competence of the licensed staff is questionable. Be clear with your physicians if you have more than one as to what you are taking as this pharmacy may not tell you about drug interactions or know the difference between drugs to tell you if you are taking the same thing twice or doubling up on the same med under different names... I could go on... if you need toilet paper or toothpaste and have a half an hour or more to waste in line and don't mind wasting it here by all means, if you are looking for a store that offers quality service and convenience take the trek to somewhere else to get what you need. read more

Lets start with the cashier name Frantz, a much older man with a heavy accent who clearly shouldn't be working this position at his age. His attitude is absolutely disgusting. I am a frequent customer at this location and although they are short staffed majority of the time he is guaranteed to make your shopping experience a bad one. He is rude and aggressive rushing you to take out your points card and money so he can get to the next customer. I get it, when it's rush hour and your short staffed and the line is long you want to work as quickly as possible, however he is ALWAYS like this regardless of the traffic and I've observed his behavior with other customers during slow nights. It's mind boggling to me how he constantly gets away with this behavior as his customer service skills and level of professionalism is non existent. It's appalling. He shoves the receipt and bags in your hands before you can even close your wallet or pocketbook making you feel like you're literally being pushed out of the store. The last time I had him he yelled "Hurry up! hurry up! gimme your card" as I was taking my money out to pay obviously irritated that he had to work the register. He did the same thing to the woman before me and I was praying that I would get the other cashier as he is much nicer. I'll also add that it was not busy at this hour. I'm not sure whats going on with management at this location but it is clear that he does NOT want to work there. Unfortunately there was no manager available to report him but this is something that has been going on for weeks and it must be addressed. My advise to management is to fire him so that he can work a job that he is happy to work for and stop making everyone else's experience a horrible one. read more

Why is there no way to review this with no stars?! This is by far the worst pharmacy in New York. The staff are completely useless as is corporate office. The store has a horrible selection of products and the actual pharmacy?! OH MY GOD. They couldn't fill a prescription correctly if someone was holding a gun to their heads. Morons. For example, I called to price a prescription and specfically told them NOT to fill it yet. They filled it anyway. I went to pick it up and they filled it twice, in addition to filling one I did not request (Well, I didn't request this one either but...). I called back and asked them to fill an additonal refill which they did not do. Instead they tried to give me someone else's prescription. Idiots. The wait time is outrageous and they are slow as molasses when ringing people up. I cannot stress enough how god AWFUL this pharmacy is. DO NOT GO HERE. I swear, as god as my witness, every time I leave this store I want to walk across the street to the liquor store and buy a bottle of something stiff and strong to make me forget the utter frustration of being around the jackasses in Rite Aid. read more

This location has been my neighborhood pharmacy for 10+ years. Everything that others have said is true. There are a few employees that are nice and helpful and there are a few that should not have jobs where they have to interact with the public. The fact that they are constantly restocking with those horrible bins that block the isles but they are forever out of stuff is baffling to me. There is another store less than a mile away and that doesn't seem to have that problem. Must be different management. This location is convenient but that's about all that can be said about it. Really the only thing that keeps me at Rite Aid is their savings club that give me a discount on every item I buy. read more

Their pharmacy staff seem to be a dangerous combination of incompetent and lazy. I tried to refill a prescription a month ago, and they told me I had no refills left, even though I was 100% certain I did. After several phone calls, I had to go on a trip without enough medication. After coming back I had to escalate all the way to their regional manager just to get them to transfer my refill from the location where the prescription was (which they insisted didn't exist for the past 3 weeks). Fortunately the medication I take only reduces my pain and slow the onset of my chronic condition, and is not life saving. If you take Insulin, maybe go somewhere else. read more

I live across the street from this Rite Aid. Which means I am a frequent shopper. I'm also familiar with most of the staff. Usually an ok experience. Tonight wasn't a usual experience. I was doing my laundry at the laundromat next door to Rite Aid. While my clothes were in the washer, I killed time by going in Rite Aid to potentially purchase some makeup. I picked up 2 Black Opal foundation sticks and looked around some more. Once again killing time. I finally decided that I wasn't going to purchase the products so I went back to the isle and placed them where I found them. Went back next door to the laundromat to place my clothing in the dryer. The security guard followed me out Rite Aid into the laundromat "ask me" / accuse me of stealing the foundation sticks. I was shocked, embarrassed and I felt very disrespected. I am a manager for a cosmetic retail company for 13 years and there is no protocol that states the security guard has the right to follow customers out the store to accuse them of stealing. This is absolutely unexceptionable and highly unprofessional. I will send an email the corporate about this incident. Something has to change. read more

Hi to all that have suffered at the Hands of a Rite Aid Rx. Yesterday I went to work in such a hurry that I forgot to take my medications. I realize this is my fault. Yet I turned to my over 20 year relationship with Rite Aid for help. They absolutely had no personal anything they didn't care. The medications I needed were not narcotics it was my well established allergy med's. I needed one pill of each and they wouldn't help. I called my doctor and she sent a prescription for one pill of each so that I wouldn't have to continue to suffer. The girls in the Rx took it personally like it was funny not to give me what I needed even after the doctor called in the script. They said they didn't get it that the script line can take an hour or so for them to receive the prescription. I had to bother my doctor yet again. She had to call the pharmacy yet again and then after that they told me it would be 20 minutes. Really there is nothing personal about Rite Aid I'm out of here. read more