This library in the East Bronx has been a staple of the community since it opened in 1973. It's a…read moresingle-story, decently sized branch with a beautiful marble exterior. The branch offers many programs and opportunities to the community, such as a chess program, a knitting group, a toddler program, a teen program, and so much more. There's also the obvious - a wide selection of books available for all ages ranging from children to teens to adults because READING REALLY IS FUNDAMENTAL!!! There are also computers available for public use with appointments available and even training for those who need assistance. The public is assisted and supported with excellent customer service by a talented, dedicated staff. The branch is also partially wheelchair accessible. Every so often, NYPL merch is available to help support your local library like tote bags or t-shirts. They also have limited edition library cards like Snowy Day by Ezra Jack Keats and Marvel's Spider Man. Stop by to show your support, read, and/or borrow a book!

The library is beautiful inside and they have enough computers and offer free classes for both…read moreadults and children. The Children's section is awesome and the collection of books is amazing. The adult section is roomy and has lots of books but Im so disappointed that they don't carry a little of my favorite authors . I stop by a fee times a month and search the entire adult section and sometimes happen to find a book that will interest me. I am willing to try different authors and books so I usually will get 4 to 5 books only to find that 1 or sometimes 2 are to my liking. I even asked for a particular book several months ago and i never heard from them either telling me the book was there or that they were unable to get it. I have lived in this neighborhood for over 35 years and this has always been my go to branch. The employees ate always helpful, friendly and professional and are great if i need any other help other than finding my favorite authors.

Fabulous fabulous Italian American library with clean gender neutral bathrooms, a lot of seating…read moreand a lot to see. Today they were giving out complementary bags books and maps too.

Rude and unwelcoming customer service. Even though I lived near here, I never went back.read more

The library looks like a maze. The bathrooms are extremely…read moredirty and disgusting at all times. The staff is always frustrated when one asks for help and to look for books on their old devices. If you don't leave upon told; they will lock you in the library & leave you there until you call the police, ambulance, fire department etc. smh! Not a library worth of keeping open.

Such a great library. Beautiful views from the picture windows on every floor. Great book…read moreselection. Movies for Adults on the weekend. Live music too. Art gallery on the fourth floor. Great resource for the city of Yonkers. I love this library.

I can't believe the Wakefield library turned into a daycare I figured I could drive from one of the…read moreWORST LIBRARY in Westchester County to get quite & peace.l asked THE NONBINARY toy cop to talk to the lady about the screaming baby it's as though I was asking the wrong thing.... Management said NOTHING.I grew up with the village to take care of me.ls it a lot to let the baby stay home.l get a lot of work completed when I'm in a quiet environment JUST SAYING.

I just want to take out this moment to share with others that there is someone very special! who I…read moremet today in the Wakefield Library. Her name is Ms. Wallace, she is a God sent. who I have to say, she went out of her way to help me when I was unable to help myself. Which says a lot about her persona. First of all, very professional, a people person & very caring. The Wakefield Library is Blessed to have her. Thank you, Ms. Perez

The Edenwald library kickoff their summer reading program with music and fun for the kids. This…read morelibrary, like all of the NYPL's all over the city give children a safe place to be.

They've updated the library with some fresh paint and new furniture. Its a welcome change and it…read morelooks great. But thats where the pros stop and the cons start. The library is small, and there is no real division between the children and adult section so it is LOUD. This is literally the loudest library I've ever been to, I couldn't focus on a thing. The security guard (or whatever she is) is even louder than the children. She shouts across the room to tell them to be quiet. Realllllly, who does that?? I can hear her conversations with people loud and clear across the room, from what she ate last night to the new clothes she's thinking about buying. What's more I cant take a sip of water at the table, not close to any computers or books, but the kids running around, and people on their phones talking rather loudly aren't told a thing. This place is a ZOO. A spot for parents to dump their kids after school and have a free babysitter. And the book collection is deplorable. Don't bother trying to find anything to read in here. There needs to be a true dedicated quiet study/reading zone in this library. I mean is that too much to ask for? It's a library for goodness sake. If we can't have that then encourage the use of inside voices, Jesus.

Although I live closer to the Parkchester NYPL, I like coming to the Castle Hill branch on days…read morethat I really need to focus and work undisturbed. While it could definitely use some TLC, and isn't nearly as modern/updated as other locations (which is a shame!) it gets the job done. In my experience, the library staff is always pleasant, greeting everyone who enters, and eager to assist.

On my latest visit I went to change my library card to the new limited special edition "Black…read moreCard"... Knowledge is Power! This is a local neighborhood library, opened to 7pm weekdays, that has a very small square footage compared to most other locations. The librarians and other staff are always pleasant and very helpful. There is virtually no separation from the adult section and the kid's area. The size may seem like a negative but I have found on the occasions that I have ventured in (mainly to print a page or two because I ran out of ink, plz don't judge me. Lol) it's virtually completely silent. This is one library where people actually obey library etiquette probably due to size, but I can appreciate it. I don't think I ever borrowed a book from this location and to be honest can not remember the last time I borrowed a book from any location. Nonetheless because of it's size, if what you are looking for is not available you can always just request it and then come here for pick-up. Just A Note: Depending on what you need this library is worth utilizing because it allows you to avoid the masses.

The closest library to my home. It's very dirty and a lot of odd humans attend this place. I have…read moregone on and off since my baby girl was 7 months since they have children story time on selected days. However, one you have parents who don't watch their kids during the story time and some of the kids disrupt or are too hands on with other kids. You also have the issue where the parents want to stand in front of the teacher teaching so the little ones can't see a thing. Then to make matters worst 8 out of 10 times the teachers never there. It's a bit of a ghetto situation for a lack of better words. Miss Amerie is a wonderful human and I know she can get overwhelmed especially when some parents don't do their part and watch their kids. But I've had enough I rather uber it to a better location where I know my daughter will get to have library time everyday and be surrounded by a good environment. If I were you pass on the children story time in the morning. Not to mention the place is dirty. So if you're just going to borrow a book then that's fine though they seem to be pretty limited but they will order it for you.

Friendly staff. Even security went out their way to help me. I have been here a few times and I…read morewould say it has been a good experience.

This is beautiful large library, with floor to ceiling windows that let in a lot of natural light…read more The children's section is very spacious and has a lot of areas for kids to read comfortably. The staff was very helpful! I would recommend to any parents in the area to take advantage of the library and bring their kids to enjoy some reading.

This NYPL branch gets 5 stars for the building and its resources, and 2 for customer service/ease…read moreof use. I believe it's the Bronx's biggest branch--its 5 stories include a children and teen floor, space for concerts, film screenings and other events, a huge circulating collection, outdoor reading terrace, and many tables and chairs at which to read or study. The books are neatly kept and there are many more sections to peruse than at other branches. This is also one of the few locations in the Bronx at which you can apply for an ID NYC card. That being said, the flow of helping patrons is abysmal. I had an appointment to apply for my ID NYC card this morning that I arrived on time for. The office is on the 5th floor. When I reached it, I was ordered by a cantankerous security guard to stand in a specific spot. When I wasn't at the precise spot where she wanted me, she made a rude gesture to indicate that to me. Other applicants were complaining in Spanish behind her back about what a high and mighty b-word she was, so I guess it wasn't personal at least. I was eventually given a pager and was told I could wait on any other floor until I was called. After an hour of waiting (with an appointment!) and no page, I went back up to ask how much longer it would be. An apologetic worker told me to wait behind the first woman in line and said I would be seen shortly. Of course the security guard had a problem with me standing where I was told and put me in the back of the line despite my explanation of what the other worker had told me to do. Five minutes later, the other worker comes out and tells me I'm standing at the back and I should be in front. Can y'all make up your minds?!?! Once I was seen the process took all of five minutes. Ugh. Afterward, I decided to check out a book that I'd picked up while waiting. There were two librarians at the circulation desk and about five patrons ahead of me in line, so I figured it shouldn't take more than maybe two minutes. I have no idea why it took ten minutes; I felt like I was at the post office. All this to say, please demand to your city and state legislators not to cut library funds!! They are an amazing resource when they can operate on more than a shoestring budget. There's little point in having a beautiful shiny new building if it's not able to help patrons because it's understaffed. You can't just give a community this space if you aren't going to train its staff to actually help people.