Great People! Great service! Great pricing! The total package in this day and time! Wow!read more

I wanted to take a moment to respond to Dwayne's response below:…read more As I indicated in my initial review, the BUSINESS failed me. It failed me as a customer through an agent (that was apparently terminated due to her lack of performance). I never had any issues with Dwayne Kappell, the person, and in fact, as he points out, and as I pointed out, my only interaction with him was very positive! He is an experienced and knowledgeable person. However, Yelp is designed to let us review our experiences of BUSINESSES, and in this case, there can be no doubt that Kappell Insurance Services (a BUSINESS, not the individual) really dropped the ball. The fact that we "never met in person" is true, but not relevant to this particular business transaction. I don't have to meet the CEO of Delta to voice an opinion or complaint of a bad flight experience. But lest there is any confusion, I have updated my review to 3 stars, mostly because Dwayne took the time to respond. I have no issues with the PERSON Dwayne Kappell - I've never met him and our only phone interaction was quite positive. I DID have issues with Kappell Insurance Services (and to a lesser extent Anthem Blue Cross Blue Shield) and it was mostly tied to an agent that is no longer there. As Dwayne has moved to address these issues, I would say he is a concerned and proactive business owner, which is the kind of person with whom most of us would like to engage for services. The internet is indeed a wonderful forum where individuals can post their thoughts and opinions, and on a site dedicated to reviews, they must necessarily be "one side of the story" - they are, after all, reviews based upon the experience of an individual. By reading multiple reviews, one can get a better understanding of the "reality" of a business, and correct for isolated bad experiences. Unfortunately, the only people posting about this business on Yelp are myself (who obviously had a bad experience) and the business owner. Hopefully, satisfied customers will add their positive reviews and a truer picture of Kappell Insurance Services will emerge.

I am writing this in response to the former customer of Mr. Kappell because I feel compelled to…read morekeep good businesses going. I feel qualified to talk about businesses since I have been with my dad at his business(engine cores) for 36 years. When I was in 8th grade we loaded 350's and transmissions because that was our dinner that night. Now it is a lucrative operation. I can speak from experience. I played softball with Dwayne in the '80's and early '90's. I remember when he was an investment consultant practically at minimum scale. I remember him being VERY driven about his business. He was nice,articulate, EXTREMELY knowledgeable, and professional in his dealings. Now he has a location in the high-rent district on the east side. For over 25 years, he must have done something right. What I like best about Dwayne is you might not like what you hear but it's honest. Best way to do business. Period. I fully and heartily endorse Mr. Kappell as an insurance agent and would buy insurance from him were I not in New Albany with my dad's business. May God bless the man, his family, AND his business.

compassionate , professional and thorough. Steve Thomas is a credit to his profession. if you are…read morein need of a personal injury attorney look no further. You've found the best representation with fair and affordable fees in the Tri-State with Chapman Law. R. Vaughn Henderson, KY

Niel chapman injury lawyers are as good as it gets when it comes to handling injury cases .I…read morerecommend that you never fight a Injury case without Niel Chapman injury Lawyers .

The worst bank in Evansville. I was having a financial issue and couldn't pay car payment. No one…read moretold me about the option to skip a payment. When i made a payment arrangement in order to get caught back up, the lady decided to ignore that and send my car into resposession and then they blocked all my digital access , so i can no longer access MY accounts. This doesn't seem just. I understand that i was late and i made arrangements to get caught up. Is it legal for them to block me from viewing my accounts ?

We called to inquire on a possible charge that may have gone through after cancelling a delivery…read moreorder. The lady who answered was super sweet! She found my information and helped us review everything specifically. She was able to advise that it looks like everything successfully cancelled and was able to confirm the correct charges. My boyfriend said this place is way better and friendlier than his German American Bank. Heritage Federal has the best customer service. Always kind and helpful!

Chad is an incredibly thorough and knowledgeable attorney. He is willing to listen and more…read moreimportantly, able to sift through what is most important from mountains of information. He's an excellent litigator, able to to adjust his focus very quickly as needed, and dedicated to his clients. I would recommend him without the slightest reservation.

I hit a deer in November 2021. To say getting my car fixed was more of a journey would be accurate,…read morehowever, it was not due to the amazing customer service I received from Chris Trammel-State Farm. Right out the gate they were on top of everything. Cassie Ankrom was assigned to our claim. She went above and beyond. The worse time to hit a deer is in November right as the holidays hit. I was afraid this would cause a delay. It did not. The body shop was the delay and their POOR customer service but not State Farm or Cassie. She called or emailed me almost daily to keep me in the loop. If we had questions, day or night she answered on a moments notice even when it was not during her work hours. She cares about her customer. We had really bad service with the body shop (Classic Automotive in Henderson Ky) yet she fought tooth and nail to hold them accountable for our sake. We learned that insurance is not allowed to tell you "yes or no" to go to what body shop due to laws, I wish they could have advised us differently. They NEVER spoke a bad word about the shop we used but I did and will because of their negligence and terrible customer service. They showed complete business professionalism. Cassie and the entire office staff at this agent should be the example for every State Farm office. After the entire ordeal was over, Cassie still followed up to make sure the car was as it was the day I drove it off the lot. If I could give them 10 stars I would. There is no other reason to ever switch insurance when you have service like Chris Trammel and his team.

Best customer care and service around! Not only the agent, but his whole office, has always done…read moremore than expected and we couldn't be happier we switched to their careful watch! It's good to know we have such a great agent and staff to support us, thanks for always being there!

This car service is outstanding. We hired them wile filming in town to take talent a looong ways…read moreaway, which happened without incident. We then tasked them with two airport trips for crew with tons of baggage at a painfully early time, and, again, they were excellent with no issues. I would highly recommend this company to anyone looking for a professional car service.

Steve set me up with Heather Burton who worked on a Saturday for me so that we would be prepared…read morefor the next Friday hearing. At the hearing Heather brought with her the most experienced Family attorney in the firm and they did not charge me for him. This is a wonderful law firm that will help fight for those who have been wronged. I 100% think that you should be honored if they agree to represent you. Even the office secretaries maintain a high level of professionalism. Great job!

I was very unsatisfied with the representation by Attorney Andrew Carroll of the Deig Law office…read more He was hired to represent me for an appeal to a verdict. After the last court date, he assured me he would notify me as soon as the verdict was handed down. It was 21 days after the verdict before he notified me via email, asking if I had the ability to pay the judgement. I had to call, as he didn't tell me the amount. I told him I would bring the check the next day, when I delivered the check, I ask why it took 21 days to inform me, he said he would look into it. 11 days later I received another email stating he "mis figured", and I owed an additional amount, the other attorney advised him that the amount was wrong. He requested I bring another check for the remaining amount, I was unsure of his abilities to complete this task, therefore I sent a check to the attorney myself. I did leave a letter of complaint addressed to Steven Deig with my concerning information in hopes of discussing the matter. I have had no response.