I had a 4:30 appointment yesterday, which I had to use vacation time from work to go to. I had…read morescheduled my appointment, drove 30 minutes to get there, and was 15 minutes early. The staff took my copay and advised me to sit in the waiting room. I sat in that waiting room with no updates for almost an hour. In the meantime, the staff was chatting and giggling amongst themselves and arguing over who should be allowed to go home early. I finally went and asked how long it was going to take for me to be seen. They told me I was next. I asked "how long does that mean, I have been waiting almost an hour" they just said "You are next" again. I told them to refund my copay and I was leaving and how unprofessional they were. They then said, "Sorry, we had 3 emergencies today", to which I responded "Why didn't you call me to reschedule, or at least tell me when I got here?". They just stared and said "Sorry". Totally unprofessional staff. I guess I will find someone else. I wish I could bill them for the time and $ they cost me through wasting my time / PTO. If there was a way to give ZERO stars, I would have done that.

The staff is rude here. Never going back! After multiple appointments to fix an eye problem I had…read moreI'm just done. I found a new eye doctor who is more Professional. He recognized what was going on right away and resolved the problem.

Awful experience the whole examination was virtual. The woman on Skype was rude and impatient. When…read moreglasses arrived they felt uncomfortable and gave me headaches. It was a waste of time and money. Had to go elsewhere to get a new prescription and the glasses were a loss.

Employees are super friendly and helpful. Decent selection of affordable frames. They had a great…read moresale for 50% off. I paid $218 for frames with thinnest lenses, anti glare coating and insurance.

Love this practice!! All staff are very nice! Have never had a problem! The one thing I would fix…read moreis why do patients always have to leave a voicemail?

I am writing this review because I have been going to Dr. Kaplan for years, maybe 30. I have never…read morehad a problem and you have to realize that these women talk to MANY people everyday and sometimes a customer can just set you off!! Not that it is an excuse but sometimes someone just has a bad day so please try not to base your opinion on one time! They may even be dealing with something even worse than that like having a child in the hospital or something very traumatic, again not an excuse. I am just speaking from experience and try to look at all sides of events. Thing that impressed me is that Dr. Kaplan reads and tries to correct the problems within the reviews. Just my humble opinion!!

Dr Krosschell is very professional and informative. Very comfortable atmosphere and you can tell…read morehe cares about each patient.

I found Dr. Hendrik Krosschell via yelp. As usual thank you yelp and my first experience with Dr…read more Hendrik Krosschell was nothing less than perfect. The place was very clean, organized and professional. After having recently moved to near by area i jumped on to the yelp to find a good optometrist for my regular eye test. I found this place with good reviews and made an appointment online (highly recommend doing that so it saves you some time). As soon as i walked in i was greeted by the wonderful front-desk lady (wish i remember her name). From start to finish she was awesome going above and beyond to take care of my needs. Dr. Hendrik Krosschell was very thorough, clear in his explanation and was kind enough to answer the concerns i had. He also had me come in multiple times just to ensure that i had the best possible lenses. A special kudos to the front desk lady. I had a full insurance coverage for my vision. The lady explained me how much i would be paying for my co-pay but there was a bit of confusion on what it covered for my lenses. I called up the insurance and got the details and this front desk lady (again i wish i remembered her name) was so kind enough to charge me just the remaining amount and have my insurance cover the remaining. All-in-all i had a pleasant and hassle-free experience. Strongly recommended!!

I have been going to Envisions for many years and recently in April 2026. Anyway, picked up my…read moreglasses and after 2 days I couldn't wear them since they hurt around my ears. I called and came in to see Michelle who was very helpful by fitting another frame to my face. I am waiting to pick up my new more comfortable glasses. :) Thank you, Michelle

I have been a patient there for many years and always leave there knowing I have received the best…read morecare. Dr. Swenson is a caring professional who addresses any concerns you have. She's professional and communicates in a personable way letting you know your care is priority.

Huge thank you to LensCrafters (Dr. Magelhaes office) in North Attleboro. Special shoutout to…read moreDarrell for helping me find the perfect fit, style, and vibe. I loved my Tiffany frames for years, but these Coach ones are absolute fire. Feeling the glow up. Thank you!

This LensCrafters got a glow up recently and it looks like a night club... a night club that also…read moresells glasses. I'm not sure if this means the prices will go up. If they bring in a DJ and a bouncer I imagine they will.

I've been a patient here for years, and have fond memories of Dr Waldorf and his warm & humorous…read morepersonality. Dr Hamel is also very personable and friendly. The front desk staff have varied over the years, and sadly, the last batch appears to have been misplaced: They collectively (and individually) have the personality and dispassionate guest-relations skills of stereotypical DMV workers. No more warm, smiling genuine greetings upon entering the office :( It seems like since they remodeled the office, the friendly front desk staff disappeared. I've tried to engage in a warm connection with this new batch of grumpy greeters, but got the bored look of a gen z (or is it y? I dunno...) looking at 'this smiling old lady' who wants to make friends? I wouldn't be surprised if they rolled their eyes at me once I turned my back. I recommend mixing it up and also hiring mature font desk folks who've lived and seen a little life, who understand and appreciate the customer service includes exuding warmth & compassion and a true interest in the patients who spend their money there. I would not encourage anyone to purchase their glasses at this establishment, because the staff is seemingly not trained in sizing frames to the face. They don't appear to know how progressive lenses need to be fitted to the eyes/face, and they are definitely not skilled at adjusting the newly arrived pair of glasses to the ears and nose - I know because all three of them made the attempt and did NOT give me glasses that function the way they should. I have to use my hands to lift my glasses up so I can see things on my laptop. Sadly, It felt like once they receive payment, there's not much incentive to provide a functioning product? Hundreds of dollars down the drain.... During my short time in the room with the Doc, I mentioned the problem with my glasses, but just got a disinterested 'Hum' in response... She was already on to other things....

We have been seeing Dr. Carol Hamel for a couple of decades. Her office has moved, staff have…read morechanged and office hours varied over the years, but Dr. Hamel is always her delightful self. She really knows her profession from what contact lenses are available in what increments to educating clients on eye care. Although Dr. Waldorf is no longer offering appointments the business continues to grow and I am delighted to see the office will be undergoing a bit of remodeling shortly. This will allow a greater offering of eye wear and a nicer waiting area. Look forward to seeing the new space at our next visit.

Love it here. Chris is Amazing very helpful and knowledgeable! Once you tell him what you like he…read moregoes above and beyond to help you find what you love. I have two Chanel glasses and one Versace sunglasses. They were ready quick and it was a easy pick up.

Chris is my guy. Without Chris and Steve I would still have only one pair of glasses at a time,…read morebut their knowledge and pricing has me over the top with glasses

I have been using Walmart optical for a couple years,as it is super convenient. This year after my…read moreexam(less than twenty minutes in and out!) I ordered new glasses,as well as contacts . About 3 weeks later while cleaning them I snapped off the nose pad by accident. I went back to the store to buy a replacement. The girl behind the counter took my glasses in the back fixed them. She handed them back to me for saying "sorry for the inconvenience". What great customer service! I highly recommend them!

Thank you Yelpers for another great hidden gem!! The owner will be moving to New Bedford (close to…read morewhere he now lives, he says), but I am forever grateful for his fast work on getting my kid's lenses put into a new frame!! Only $40 for the new frame. My 7 year old broke his only glasses and I was distraught, but then looked up "eyeglass repair" on a whim on Yelp. I found this guy that does repairs and had great reviews so I decided to check it out. He told me to "come back in an hour" and when I did he had put my kid's eyeglass lenses into new frames and my kid could see again!! The original frames were pretty cheap (the lenses were the expensive part), so I'm glad he was able to salvage them. Even though he is moving, I would be willing to drive to his new location if my kid were to break his glasses again. Way cheaper than buying a new pair!!

Absolutely great service! I want to review this place since I've been coming here for a while now…read morefor repairs. I bring along my brother's glasses plenty of times, and this man can bring back to life a broken frame~ my brother has done everything imaginable from broke legs, smushed frames, and lost screws. The man who does the repairs is so kind, patient and offers great solutions to keep the frames usable until we it became a a necessity for new glasses. His repairs aren't even that expensive like other chain shops that sell glasses and only push for new frames. Definitely look for this place to repair your glasses at a reasonable and pocket friendly service.