I have never felt rushed with Dr. Zak. He is kind, thorough, and knowledgeable. Overall a good…read moreexperience.

Dr. Zak is not just a doctor--he's your local optometrist. Right from the handicap accessible ramp…read moreoutside his office, you can tell he cares to make his practice within reach for every person who passes through his doors. His office is like many other offices in Webster: a renovated home. Inside the entrance, there's a quaint waiting room with an aquarium, magazines, photos, and a countertop where reception and officework take place. Leading in, you can view all the glasses he offers--from state-administrated frames from MassHealth, to a selection of modern styles and varieties. Just around the wall from the waiting room is where Dr. Zak helps you get the right fit on your frames and makes sure they are a fit for you. When I went, Dr. Zak made sure to make my visit just as long and informative as I needed. I asked about contact lenses, and he told me how casually I could purchase my preferences online based on my previous prescription. I asked about eyesight concerns, and he helped me realize warning signs that I was lacking. He checked my old lenses and my eyesight and quickly figured I needed little change. Overall, I felt that he knew how experienced I'd been, having gone to optometrists most of my life. But, I felt that he was willing to take as long as I needed, or go as in-depth as I liked, to make sure I felt my eyesight health was being addressed. His receptionist was friendly, though I've forgotten her name, and I've returned many times for replacement lenses from my outside manufacturer. Dr. Zak treated each time with the care of the first, making sure my glasses fit, and that the prescription was comfortable. He wouldn't want me to run out the door as if my new pair of glasses was ready without adjustments. While he's not in his office as much as big chain optometry, I feel that he is always available for help when he can, and is ready to call back like a treasured doctor-patient relationship. Overall, I'm impressed with the care Dr. Zak provided me as a patient, and I'm surprised nobody's reviewed him before, much less provided photos. I'm sure he's worth your trip if you have a choice to go anywhere else.

I feel comfortable and confident in the care I receive from Dr. Dean. He is exceptionally…read moreknowledgeable, has a good bedside manner, is calm and patient, and takes the time to listen to and answer my questions. His staff always make me feel comfortable and are friendly and cheerful. A huge thank- you to Dr. Dean and his staff for going above and beyond my expectations.

Dr Dean and Dr Reasoner have always been very nice and very professional…read more I went to Eye Care Northeast for cataract surgery (both eyes). The prep room was very comfortable and the staff were very friendly and polite. The procedure was quick and I barely felt anything. Dr Dean talked to me during the procedure and made me feel comfortable. The staff were all great, except the surgical coordinator. She made me feel very uneasy both times.

Appoitment took over 2 hours and when I finally got to see the Dr. ( not Dr Dean ) he was very cold…read moreand started stating all kinds of information like I was an eye doctor and knew what he was talking about. I finally stopped him and made him take his time and explain everything so I could understand. I told him I know he was busy but I had been there a long time and expected him to take time with me. Hopefully he learned something about a def side manner

If I could give 0 stars, I would. His lack of respect for his patient's time is unbelievable…read more Waiting for cataract surgery and he is running over an hour late, not once, but twice! People with 8 am appointments still waiting at 9:50! Glad he is raking in money as people take time off work to sit for hours waiting for him. Horrendous! Not to mention his unprofessional comments to patients - "I can't believe you didn't realize your 3 1/2 year old couldn't see well!" He was born with an astigmatism- he couldn't verbalize that his vision was poor, he doesn't know any different. Find a new eye doctor, this one is awful!

Both my wife and I tried KEC. My visit? I went and bought glasses with their script from a known…read moreonline supplier I have used for decades. The script was absolutely way off. I returned to KEC with those new glasses. They were checked and validated to be accurate based on the script they wrote. I then confronted the optometrist with my previous script from a reputable well known massachusetts ophthalmologist who I had been seeing since I was kid. She changed my script a bit to match my old one and sent me on my way. My wife. Went in this year and she had been using their script from a year ago. Her script was never correct and made her dizzy. The KEC optometrist said it didn't change and also sent her on her way. She was irritated and went to another eye care shop and had an exam but did not give them her script or glasses from KEC. After the initial exam she then gave them the KEC script and the glasses. The new optometrist set the eye exam machine to their new script and the one from KEC. The new optometrist told my wife the script from KEC was way off. Houston, we have a problem. No way will we go back there again. Btw any optometrist that dialates your eyes before the exam? Ask why because KEC does just that.

Unfortunately thanks to Jill in the office and Dr Sheppard not returning my calls i will have to…read morewrite this review i've been going to this office for A few years Because I have a really bad case of glaucoma and I need four different drops twice A day for the rest of my life and I will never get my eyesight back on the right side, but I can at least try to control it with my eyedrop's well Mrs. Jill in the office decided because I owed $70 co-pay to have her office lady call me and tell me that if I don't pay my co-pay NOW over the phone she is going to cancel my appointment and also she decided to also withhold my medication's, which are my eyedrop's that I need every day putting my health at risk mind you I've never had a problem with a co-pay. I always pay it when I go to my appointment right on the spot. But I'm guessing that she either had a bad day or she likes to have things her way and put patients health at risk for $70 co-pay, which is illegal to withheld prescription that can cause a patient harm. Either way I tried calling and talking to the doctor which never called me back. I tried calling a couple different times and they just hung up on me, please stay away from this office. They do not care about patients and they are very unprofessional. I have filed a complaint with the DOP.H And also with the board of medicine, Shame on this office for letting this office lady Jill Ruin their name over a co pay and withhold my prescription .. As far as the doctor i have been going to that office for over a couple years and if he has seeing me four times in 2-3 years thats would be the most which doesn't make sense because the previous eye doctor I had would come in the waiting room to go over the results every visit .: all around very unprofessional place and sad that they would treat a patient like this ./ I have had some issues due to them wit holding my eye drops and denying my refills .: I thought hard about writing this review but I gave them plenty chances to correct this situation.: Jill is bad for that office staff .:: and they mess up on prescriptions all the time .:.: good luck" killingly eye care " F.Tirado

I am shocked to read the (couple of) negative reviews here. This is the best optical store I've…read moreever been to, both in Boston and New York City. John is so sweet, kind, cooperative, helpful (on and on), and Dr. Shah is thorough and kind as well. I can't fathom someone feeling "degraded" or having any kind of negative experience at this store.

Wow! My partner needed glasses in 24 hours for an event. Searching for someone who could manage the…read moreexpectations of a rocket scientist is not easy, but we found the utmost professional in John Bejakian! He made the glasses in 24 hours and they were perfect. Not only perfect, but John patiently stayed at least an hour after closing with a science geek and perfectionist to get the glasses exactly right! This is not typical perfect, this was unflappable extraordinary above and beyond excellence and professionalism, perfect! If you need glasses and your seeing well is paramount to your work, see John, he will give you exactly what you need! If I could double his stars, I would!

Dr. Manganiello is wonderful and extremely patient. I had a plugged oil gland on my lower eyelid…read morethat was bothering me (I had no idea what it was) and a friend recommended Dr. Manganiello at CT Eye Physicians & Surgeons. He explained (in simple terms) what was going on. I'll spare going into details of how he removed what looked like a teensy tiny whitehead in my eyelid, but it took a long time. Every step of the way, he'd check to make sure I wasn't experiencing pain. He gave me thorough care instructions. It's now a few weeks after this procedure, and I'm doing great. I highly recommend Dr. Manganiello and his excellent staff.

Dr. Manganello is one of a kind. Extremely thorough genuinely cares about your situation. Overall…read moregreat experience staff was great was taken right at my appointment time. Highly recommend this ophthalmologist..

Felt like it was time to find a new optometrist and - BAM - literally bumped into this awesome…read moregroup while out to dinner. Made an appointment with Dr.Rebecca McLaughlin and was seen in about a week! The office is bright and sunny and super clean. Some country tunes playing in the waiting room and really friendly staff great you. Dr.McLaughlin was SO wonderful - saw me right on time, explained every step of the exam, and even helped me look up a new contact solution I was considering. So glad that they take my insurance (Harvard Pilgrim) AND they're just a few turns off of 395.

Dr. Cohn is old school, in a good way. He establishes a relationship with his patients using…read moreknowledge & humor. I appreciated that :) His exam was great & very info-forward. I was fitted for glasses with Michael, who was very knowledgeable. I ultimately made my decision after asking Michele, the receptionist. I like a woman's opinion, so sue me. The only problem was that I knew I only had $150 to spend through my insurance, the glasses I chose were $225, so let's see if I get hit with an overage bill. (would be my fault for having expensive taste ;) So -- great Doctor -- but know your spending limits :)

Dr. Kerry O Neal has been my eye doctor for over 15 years, and has been absolutely outstanding…read moresince my first day in her old office when I was 8 years old. She is so friendly and easy to talk to, and always tries to make sure you are comfortable with any adjustments she may make. I highly recommend you give her a shot if you are looking for a new eye doctor- you will never turn back!

Great eye doctors office. Easy scheduling appt. Up front on cost and clearly discussed everything…read more Dr. Meghan Lamoureux was amazing and explained everything very well!

I went to go see Dr. Cressey after my previous Optometrist left her practice. Her location is…read moresuper-easy to get to via the T, and the office seemed nice and new. Dr. Cressey spent more time with me than my previous Optometrist, and took time to find out about my family history and my concerns. She also informed me about Lasik surgery, which I'd been curious about. I was very happy with Dr. Cressey and highly recommend her, especially if you are someone who wears contacts and ever has any issues with them!

I had an eye exam today because it's been about 3 years since my last exam. Dr. Cressey came very…read morehighly recommended and I can see why. Dr. Cressey greeted me with a smile as I walked into the office. She gave me the paperwork and we talked about the day and family. She was very thorough during the exam and explained every test that she was administering. She made the process easy and at the end of the exam I had clear and comfortable vision with what she prescribed. I will recommend her to my family, friends, and colleagues.