I would recommend NewSouth Neuro Spine to everyone. Dr John Davis and Lance Klein are the best. The staff are very nice and helpful. Nancy Grantham read more

Find somewhere else to go. Difficult to contact by phone. Phones are either not answered or calls are not returned. It seems they have enough "traffic" coming in for care that they don't have the time to properly give and care to those who need it. I have not been impressed with the PT department either. Some times I have been taken a bit later than my appointment time, and even when I've been taken on time, I have never received a full hour of therapy. Neither the therapist nor the referring NP have time to discuss my therapy plan. Therapist says it's not her place to discuss it. I have not seen any improvement from using the PT department here. Maybe the doctors are wonderful, but the place is a poorly run business. i read more

My mother was in tears for hours after leaving her first ever appointment with Dr. Amundson yesterday morning. During the visit, she experienced treatment that both she and I believe was influenced by prejudice. The lack of compassion and coldness while addressing her is something she has never experienced from a surgeon or doctor before. Every symptom and issue she described, he repeatedly insisted was a mental health concern and that she should consult a psychiatrist. Her recent medical history could not have been fully reviewed because she has already seen two psychiatrists, as requested by the insurance company. Both psychiatrists determined that she is competent and that her ongoing and severe pain is not a psychological issue. He claims to have studied her most recent MRIs, yet both scans she has had in the last six months show that she has arthritis, a tumor, and degenerative disc disease. The DDD is causing her L4 and L5 bones to grind against each other. Yet he looked my mother in her face and said "you are not in pain and need to seek a psychiatrist." He also stated that the discectomy that she underwent surgery for in 2023 for a bulging disc was "unnecessary and useless". read more

Quarterly visits with spouse. No directed plan for seeking recovery. They get paid. They make you wait over an hour even when you are first patient scheduled for the day. No interim followup, Will NOT return calls. Left two VM's with CEO after transfer from 'complaint' department; NO response to date JW King read more

One of the biggest regrets I have in life is stepping foot in New South Neurospine. Because of a botched epidural spinal cortisone injection by Dr. Laseter, I now have long term nerve discomfort and motor weakness in my left leg. I am 16 months out from the injection. No one should have to lose their quality of life from an injection. The follow up meetings with Dr. Laseter resulted in attempts to cover up his actions. As a Flowood resident, I have made it part of my life's work to let my friends, family, coworkers and fellow Mississippians know how dangerous and corrupt New South Neurospine is. read more

I saw Dr. Collipp and he referred me to get a myelogram. I received the results of the test and had some concerns about the findings. Cheryl, from Dr. Collipp's office, called me and left a message stating I needed to get with the doctor who did my spine surgery knowing he is in Oklahoma. I just want to understand the results and figured the doctor that ordered the test could help me understand it. Since Dr. Collipp couldn't help me I then went to make an appointment with a spine doctor at NewSouth but the secretary refused to let me make an appointment until she talked to Dr. Collipp's team. I told her I did not need a referral to make an appointment. I am still waiting to here back from them to schedule an appointment. read more

My first time there, the doctors was nice, they need to get my medical records from pain management in Brookhaven, so I can get my medicine because I have a bad back and bad neck and arthritis, it is taking them forever to do anything, it's been about three weeks and still no pain medicine and I'm in a lot of pain, I wish the doctors could feel the pain of their patients. Maybe that will make them to move a little bit faster to get me some help with the pain that I suffer from read more

I can believe went you have pain and make the appointment online , people need waiting for more the for day ... still waiting , by call, 48 hours . I think if you have pain the more important is see the doctor the more qui possible so in my opinion the service is not good read more

my mother saw Dr Amason for a fracture in her vertebra. he was very unsympatheti. terrible bedside manner. offered her no options. I would not recommend this clinic at all. read more

Presented to the walk in clinic for severe shoulder/neck rated an 8 vertigo and migraine HA, spent 50 minutes completing forms including history/medical information. Seen by a NP about 5 minutes after completion of papers, she would not have had time to review. Limited neuro assessment. MRI scheduled 4 days later. NP called with results stated the Dr recommended conservative treatment to Physical Medicine for cervical spondylosis. NP was specifically asked if vertigo/Migraine HA could be related and she stated, "No." I reviewed research from John Hopkins, Cleveland Clinic, Mayo all in reference to cervical spondylosis causing vertigo/migraine HA. Would question the experience and knowledge base of the NP and did she in fact relate my symptoms properly to the physician. Not a good experience at all. read more

I have never encountered such a kind, compassionate group. I mean it. From the sweet young lady, professionally dressed asking me if I needed help inside the building (which was obviously NOT her job), to the security guard, surgeons, and nurses, I felt at peace with my choice of care within seconds of pulling onto the property. The surgeons are in a league of their own. Brilliant. But we all know that we encounter various members of the staff more frequently when going to the doctor. You will want to take them all home or at the very least apply to work there because they obviously love what they do and work in a happy environment. P.S. They 100% fixed my back. read more

This is my 2nd back surgery here at New South, in the last two years. I have had a couple of inexcusable experiences here. Not with the receptionist, the nurse practitioner, doctor, surgery team ( Ms Toya is the BEST), X-ray, pharmacy, lab, nor the security guard at the front desk! Ok on 12/28/22 I had a f/u visit post op.... first I was put in a room that had not been cleaned from the previous patient (Covid-19 is still here). Second thing, the scheduler wanted me to go back to work when she said, not on the date that the nurse practitioner and I had discussed and agreed upon . Good help is Hard to find. read more

I arrived early since this was my first appointment and gave my insurance information ahead of 3 others. The reception there did my paperwork last. I waited nearly a half hour past my appointment time before seeing the doctors nurse practitioner. Once in the back there everything went pretty smooth. The np was very professional and knowledgeable and explained everything very well to me. The doctor came in was also very knowledgeable and professional he answered all questions explained every option very well. The office was supposed to call with a referral appointment. I waited 2 days didn't here anything called the office and was told they couldn't find the phone # to the doctor but was going to send by end of that business that day bc she was busy with other things right then. Waited until 1 hour before end of business the next day called back asked again about appointment was told didn't know why the appointment had been made. Again was told referral would be sent and they would call with appointment...still waiting. read more

New South's business office is non-existent and their customer service is the worst I've ever experienced from a healthcare provider. You'll never see your doctor, just their nurse practitioner, and they'll treat you like they've never met you in their life at each visit no matter how often you come. The worst experience with this office was not the poor care from their doctors and nurses, it was with their billing office. Despite filling in dozens of pages of patient info with my address on each one, they recorded my home address incorrectly when they typed it into their system. And for months they mailed my bills to a non-existent address. This was only remedied when I came in months later for a checkup and they told me I had a large outstanding balance. We discovered then that they had recorded my address incorrectly, and I asked them to mail me an updated bill to review at that time. That bill never came, and at one point I called their business office for ELEVEN consecutive business days and left a voicemail with a callback number each time. To this day I have never gotten a human being on the phone or received a callback to clarify the bill. And now, the icing on top, is that they've referred me to a collections agency for the first time in my life. So they don't have the ability or decency to answer their phones or return calls from people who are TRYING TO PAY THEM, but they can easily refer you to a collections agency. Avoid this place at all costs. Do not trust their business. read more

On January 21, 2021 I was referred to NS2 to see Alice Messer NP instead I talk with Dr. VOHRA. He talked to me as if nothing was with me he didn't prescribe anything for my pain I have been disabled now for 28 years I have a denegenated dic deceased. I had a appointment on February 8, to see Dr. Jeffrey Laseter for an Epidural injection on February 26 I had another injection. My daughter and I has to ride over a 100 miles and no satisfaction. My BP stay up because of the pain in my going my left HIP and numbness in my feet is this the way the doctors treat all diable people's? read more

I have had pain in my low back left side since August of 2016. I have had physical therapy, and pain pills without a clear solution to this ongoing problem. I was referred to Doctor Vohra by another physician. Doctor Vohra has a very kind and caring disposition and he seems genuinely concerned about my injury and getting a solution to the problem. I am so use to doctors not really wanting to care for patience and it shows in their mannerisms, but Doctor Vohra didn't make me feel like I was just another patient, his mannerism is of concern for your wellbeing. I would recommend this Doctor and this facility. read more

The staff and Drs are very concerned about the patients and try to keep appointments on time. In trying to meet patients needs, the appointments often run slightly behind. This is because both the Dr and nurse try to answer all questions and concerns. They have labs and x Ray's on site which is very convenient! Dr Edmondson is a highly qualified surgeon and his staff is also very passionate in their roles. read more

I have had a great experience with Newsouth Neurospine. All the doctors have been great and have been trying to help me avoid surgery. They have been so helpful with everything. read more

The physical therapist, Dr Winkleman is wonderful. However some of his staff don't seem to want to be bothered with phone calls, messages, and paperwork details. Patients are at the mercy of this rude behavior. If they are that unhappy, maybe a job change should be the next move! I am so tired of bad customer service. read more

Peter is THE absolute best physical therapist!!! He has helped me so much as I recovered from a herniated disc. Thank you Peter -- I am SO grateful for your help!! read more

As a doctor's office doctors office there are a lot of doctors to choose from. Your service will depend on the doctor you have. I have used the pain management doctors, the neuro surgeons, and the physical medicine, as well as the physical therapy and the pharmacy. I have been satisfied with every office that I've used the air including the on site southern diagnostics MRI my only complaint is that the doctors same to schedule people 5 to 10 minutes apart read more

The doctors in this facility seem inept. They pass you around to each other in order to milk your insurance in my opinion. I went in with multiple problems in my back they only scanned the lower portion. I am very dissatisfied. read more