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    Newton Falls Sunoco

    4.0 (1 review)

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    5 years ago

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    Layfield Towing & Service

    Layfield Towing & Service

    (2 reviews)

    The car Clinic LLC, 900 warren road 330-872-3493 is the same business as Layfield towing & service,…read more902 warren road 330-872-3493. These folks contract with Braceville Township PD, who has a "Policy" to impound ALL vehicles, no matter the situation. Motorists pulled in to gas station at corner of Rt. 5 & Braceville Robinson Road, right smack in between the tow company and the impound lot, 2-3 miles away. This tow company, although they contract with Braceville PD, does not own a flat bed. The Car Clinic would have hooked up and towed my all wheel drive vehicle, which was impounded because I forgot to renew my plates, had my husband not been present. All wheel drive vehicles need to be towed with dollies or a flat bed, or they will be broken. I was charged $165.00 for the 2-3 mile tow to the impound lot. A ticket for $150.00, $125.00 Impound fee bc my vehicle was towed approx 6 pm on Friday, paid my $63.45 renewal on Saturday, & picked my vehicle up when they opened at about 10:30am on Monday. $483.45 for being forgetful, folks.

    Had experience with a driver on I-80 whom cut me off, couldn't maintain his speed (I had cruise…read morecontrol set). Got in front of me, slowed down and then turned on rear facing Utility lights which thankfully were of poor quality. As Cruise control took me past him he gave me middle finger and brighted me once ahead. Then proceeded to tailgate me for 35 minutes. Actions indicate, Immaturity, Hostile, Un-professional. Who would ever trust this driver to hook up to there vehicle with any pride.

    Short-Stop Truck Service

    Short-Stop Truck Service

    (1 review)

    TERRIBLE. Was treated like I was invisible. Called in a take out order, was told "ten minutes." I…read moreshowed up 20 minutes later, stood there for another 10 while a waitress with long blond hair made eye contact with me several times but never came to the register. She just kept laying placemats down and rolled silverware on empty tables. Customers walked in after me and sat themselves, THEY were greeted first. Finally had to wave my hand to get a staff member over-- even the guests inside were staring at me wondering how long I'd continue to be ignored. After a total of 30+ min (trust me, I checked my outgoing call log) from the time I called it in, I am finally greeted by an older lady with: "YOUR ORDER??" (I'm sorry, what?) "YOUR ORDER. WHAT WAS YOUR ORDER." I tell her "double bacon cheeseburger platter". She walks away to get it, but stops on her way (how long are they going to make me stand there?!) to pour customer's coffees. Customers who walked in AFTER me. No apologies for the wait, treated like crap and ignored. I should have known to check the bag because of course they messed my order up. I paid $12 and didn't get the side of Mayo I asked for or the coleslaw I paid for. I called in and got a major attitude from the same lady and was told "call back tomorrow morning. I'm just a server, I can't do anything about it." Uh YAH, you CAN You can check your order to make sure the kitchen boxed it correctly. You can do your job and make sure a clearly dissatisfied customer has their easy order correct. So rude and so "whatever" about guest! I have walked out of this place before after sitting for 20 min and not being greeted OR apologized to when we had to find another server to ask for our server to come over. The staff is by far the rudest staff I've ever dealt with. I keep trying to give them a chance and 100% of the time, they fail. And they charge you extra money if you want to split your meal with someone??? So if I cut my burger (that I'M buying) in half and give it to my child or share it with someone who can't eat a lot, you're going to charge me several more dollars for making that decision?? What does it matter?? STAY AWAY FROM THIS PLACE. It won't last long. Old timers can't keep it afloat.

    Pantalone Towing

    Pantalone Towing

    (17 reviews)

    The hubby and I were passing through Ohio when our car broke down just outside of Niles, OH. We…read morewere given the name Pantelone by someone, and are so glad that we called them for a tow. Dan the driver was extremely hospitable. He wasn't able to get us up and running, but brought us to the auto repair shop that he uses, and pointed out locations of interest on the way, so we had things to do while waiting fo the car. Turns out they will keep the car overnight, so Dan gave us a ride to a hotel, and again, pointed out the restaurants in the area. Being stranded is horrible, but the Pantelone team really seems to go out of their way to make sure they take care of their customers.

    Absolutely treacherous. My car spun out and needed towed from Girard to Niles. The police called…read morePantalone towing. I called them the same day to see when I could pick up my car and the man who answered was incredibly unprofessional when he stated I had "racked up a very high bill" and he implied I couldn't afforx it. I said I knew it wasn't going to be cheap but obviously I needed my car back. He said they were closed and to call back tomorrow, so I did. When I called the next morning, the same man answered and said "If I charged you what the state said I should, you'd be down north of three grand. What can you afford?" I had never heard someone ask that. I asked what the least he could charge was and he said $1,000. I didn't really have an option as they had my car!! I drove an hour and a half to get my car and only when I was about 40 minutes out did they call me back and tell me it was cash payment only. So I had to stop at an ATM on the way to get cash when they started complaining about me being late. When I got there, I asked for an itemized receipt and all I got was a receipt that had $1,000 written next to "Miscellaneous charges." I'm really considering legal action because this just does not feel right. I didn't know what to do in the moment as I'd never been in an accident or needed my car towed, so I didn't know that wasn't how it worked. If I ever need my car towed, I will be specifically requesting they DON'T use Pantalone Towing. Absolutely awful.

    Newton Falls Sunoco - servicestations - Updated June 2026

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