Join the ducks for a swim in the outdoor pool... Actually the ducks are fine company and only there durning winter when it's quiet. But I wanted to highlight the importance of cutting past the shiny brochures and smooth sales pitch when considering a membership at Next Gen. There's no doubt that it's an impressive gym with 5-star facilities. The problem is the management seems to think so too. They're guilty of being complacent at times with customer service. There's eagle-eyed attention to detail when it comes to signing new members. An activities board at the entrance, used to make it look like there's heaps of stuff going on, is updated daily. In reality, the information on this board is next to useless for members. But things you'd actually like to use, the iron, the scale, the toilets take ages to be fixed when they break. It's not often you need to talk to a staff member, but when you do, you can feel like you're interrupting. They're particularly bad at acknowledging you and at worst can be snarky. Which is funny because they mostly seem like good people and that it's the general culture around the gym. I'd like to join the council gym (North Adelaide Aquatic centre) which you can bundle with a years worth of golf at the North Adelaide Golf Course for roughly the same price as an ace member at Next Gen. But even though my contract's up, Next Gen requires 3 months notice to quit. I'm the idiot who signed the contract, but why do they make it so hard to leave..? Their facilities are impressive, but are not matched with equally impressive service. read more

Next Generation Clubs Australia - Gyms Near Me - North Adelaide, SA

Don't go there, management are very rude and it's discriminating for those with disabilities and seniors, and not safe, management do not care about good customer resolutions, they only care about the huge amount of money you spend on memberships. What a terrible experience in the centre ! read more

A very unsafe pool environment ! No pool attendants, no rules, no supervision. Today, Saturday, 27th December 2025, wanted some exercise for my injured shoulders, and some relaxation. The bigger la e was filled with unruly children unsupervised by parents, so I wanted to use a free lane to walk and do my gente arm exercises in. Then 3 aggressive boys entered my lane and began throwing their arms around me as I was walking in my lane, they were about to injure me badly, that I had to swerve to the left to avoid their aggressiveness. I was terrified and very upset, and saw a pool worker staring at her pc screen and asked her to urgently cal, for a manager, Sharon arrived and I asked her to view the footage and speak with the 3 aggressive boys. Sharon discredited me with my full detailed explanation of what they did in my lane nearly injuring me. I will be taking my complaint to a higher management person. Lana Korvin read more

This is the gym for the rich or the obsessed. If exercise is a part of your life, you want to have a bit of money coming in to become a member here. If exercise IS your life, around a hundred and fifty dollars a month isn't too much to pay, I guess. The facilities here are amazing. Take the tour, take a free session, you'll love the place. Exercising is one of the more uncomfortable necessities of life, and having facilities that make that discomfort at comfortable as possible is certainly a boon. Sometimes one might have to spend upwards of an hour at a gym, and that hour is certainly a lot easier to look forward to when you have so many options available to you. However, I'm more partial to small gyms I can attend for under fifty dollars month. But that's just me. read more

When it comes to gyms and health clubs, Next Gen really is as good as it gets. I've been coming here on and off for years, and despite the constant jokes that members are more interested in looking pretty than working out, I can highly recommend it. It's a large club. Downstairs offers a creche, large cafe, three squash courts, change rooms, an indoor swimming pool, spa, sauna and steam room. Upstairs is the gym with approx. 20 treadmills overlooking the downstairs swimming pool and dozens of outdoor tennis courts. While each of the treadmills has a personal TV, I love people watching the swimmers and tennis players to pass the time. You'll also find on the second level an area for personal training sessions, a room for classes, a spin room, full range of weights, and plenty of other cardio equipment like bikes, cross trainers, rowers, and elliptical machines. There's also a more relaxing outdoor pool at the back with lounges on which you can while away the hours after your work out. Membership is around $130 a month - more than many other gyms, but you get so much more than other gyms too. There are a few levels of membership; I think the basic one is silver which covers the gym, gold offers an exclusive change area with its own spa, gym towel each visit and DVD rentals. There is also an option to add use of the tennis courts to your membership. The gym had a major renovation a two months ago (Oct 2011), receiving a much needed freshen up. Parking is included in your membership although it can often be hard to find a park week days around 9.30 and after 5.15pm. One of the many bonuses is the club opens from 5am and closes around 11pm most days, so there really is no excuse. read more

We were so looking forward to becoming a member and being able to see what the hype is about, and use their facilities. For being known around town as the best gym facility/club in south Australia, I am beyond DISAPPOINTED with the service, or LACK THERE OF. My partner has been trying, four times now to meet with a female staff member, to be shown around Next Gen, and to also sign up and start on the same day. After her cancelling various times, by text, no phone call- and then today a random text message to say "sorry but I am unreliable right now, I will try and set you back up with another of our staff who can meet with you and hopefully go from there... DO THEY ACTUALLY WANT BUSINESS? Being cancelled on four times now, what do we need to do for them to want more business? Very unprofessional and unreliable. So disappointed ! read more

The resort-gym of Adelaide that feels more like an old, slow country club that plods along... I was a member here for a year before I moved overseas and trying to cancel my membership was hell and much more difficult than it needed to be. First of all when you claim top spot as the most expensive gym in the city you don't expect an advertisement car in the front lobby - it's like paying for a movie and needing to watch ads. I always thought that the classes at the end of the day were too close together and the floor is wet with sweat and the mats weren't clean either. The gym equipment in general felt like it hadn't been cleaned regularly enough and when you pay that much money for membership I expect trainers to be available to help around on the floor where required. Now to the actual vibe and feel of the place... I don't know who designed the interior but they must've been old and had no sense of style, even with a recent update. The cafe here should represent something that people want to actually eat out and drink in but the staff are so painfully slow and the food menu is so disappointing that I can't be bothered trying. This place just has so much potential that isn't being realised and it's disappointing - although they do have absolutely everything you could need from your gym/tennis club. The front desk staff are also slow and clearly not empowered to make decisions, the tennis club is poorly organised and the only thing they really have going for them is the facilities that in a lot of cases just aren't kept clean. The trainers and classes are some of the best I've been to but the best trainers classes will book out in mere hours when they're released. read more

I recently went to Next Generation to enquire about a gym membership and I am currently amidst making my decision. Having been given the grand tour, it is easy to say that this is the most impressive gym in Adelaide. There are TV's on each treadmill, two weight areas- all of which overlook the pool, spas, a sauna, outside facilities including tennis courts and an additional swimming pool... the list goes on. However Next Generation is somewhat of a country club, and so the membership fee (as you may have already assumed) is higher than other gyms. As someone who enjoys exercise, I feel as though Next Generation would be more of an indulgence. However I know members here who swear that they would not be able to attend any other gym. They have even tried and the proof is in the pudding. I guess what this implies is that if you are someone who has struggled to use your gym membership in the past, then perhaps somewhere like Next Generation will psych you up that necessary bit. Just be weary of the appetizing café and saggy old men in the spa....Hmmm. If you are interested then I recommend you take the tour, I feel as though for the right person it is worth the extra cash. read more

The cafe/Restaurant at Next Gen is great lace to sit be the fire and restock all the calories you just burned off. The muffins are a guilty pleasure of mine! read more

So much more to offer than a regular gym. Pools, sauna, steam room, spa, bar with food, squash & tennis courts & awesome location.

Not worth the cash. Next generation likes to think it's some posh country club with top notch facilities but if like me you have ever used a gym outside Adelaide you will realise just how dated the facilities are. The tiles in the steam room look old and worn, I've seen mould on the ceilings on the shower, had a coin mechanism fall on my hand when trying to open the locker( yep, coin operated locker for a 'top notch' gym in 2012, please...), not been able to get a first aider when i cut my hand on a machine in the gym, seen unaccompanied children running around near the pool area attempting to jump the fence, seen a bar stool holding up a hand rail, frequently not been able to get car parks and had to park down the road in the dark as a single female. They don't enforce their so called booking system for classes which often results in overfull classes- I have no idea how many health and safety rules this violates. I have addressed my concerns multiple times with management- they promise me meetings- and then cancel, they promise me free membership for a month or PT sessions and it never happens. I have reported this gym to the ACCC- that's how BAD it is. Seriously, don;t just don't... read more

The gym itself is brilliant, the staff... Not so much... The gym itself is 5 star with all the things you can do and have at your finger tips, but the staff... My God, please help me... I've been a member for almost 7 years and now can't wait to get out of dodge... There are ALWAYS problems and the customer service to deal with problems (or even broken gym equipment that doesn't get fixed for months) is so poor!!! Correct me if I'm wrong, but if someone wants a business to be a successful and "better that the rest" gym and to do well, then don't hire staff that are argumentative, less than professional, finger pointers, snarky when pulled up on below par things, careless and lack empathy for others... The courts, pools, Gold area, gym, etc are quality, but the staff are not... And it's not just some customers it seems, you just have to listen while around the club, so many people are having problems too... Hidden and misleading contract clauses, joining ploys, some of the club's odd "rules" in general, the food, staff swearing and being inappropriate at work and around members, the way staff sometimes talk to members like scum, things going missing around the club and while staff are "looking after" things, staff cutting the end of their shifts early, locking members in and out before closing time is up, staff not correcting members doing the wrong things to other members or equipment or even staff doing these things, not abiding by codes and laws correctly, not cleaning or fixing equipment and facilites regularly enough, the staff not taking injuries seriously, staff acting high, mighty and defences when things are merely being pointed out, staff asking for things and then not delivering on their side of the bargain, payment errors, hiding information from members or people looking to join, staff getting other staff to "fix" problems and there's no resolve as circles are made after long periods of time, lack of communication, lack of listening and hearing members sides of things, lack of responsibility, lack of care and concern for members, etc, the list is longer than this!!! I haven't had or heard of anyone having problems with the instructors taking the classes, they're actually professional and happy while there, that's about all of the staff that don't get complaints though. It also says something that staff are turned over so frequently, there and then gone, and then it's clear why young staff members are then being put into higher rolls when they obviously don't know what they're doing... So you work at "the best gym" in Adelaide?? Then start acting like it and bring the service to that level too, just because the gym itself is 5 star, doesn't mean you can throw your weight around, saying horrible and disgusting things to people and making unfair calls and decisions because you're not in the greatest of moods at the minute, but yet you're the "best"... Things need to flow better between customers and staff, where both parties can come to a compromise when problems arise and then both walk away happy at the end or at least try to get to that point at least, not staff just looking after themselves... I cannot believe I pay a amount that others think is unbelievable and then us as members have so many problems because staff are walking around like little jaded children, not wanting to change or do the right thing... Next Gen War Memorial Drive, it's time to get more professional staff, who do care, and start again before the bad reviews stack up even more than you can find them on here, Yelp and other reviewing blogs... Do better, guys, you're letting yourselves down with petty things. As for members and people looking to join, BE VERY CAREFUL!! When there aren't problems, things are fine, when there are issues, yeah, "good luck" with that. Don't take the warning lightly and maybe go else where. read more

BEWARE! Rating actually MINUS 5!!! I joined the Next Generation Club on Memorial Drive in Adelaide and then through a transfer in my work location was no longer able to attend at the club. Even though I now live 3 hours drive away, they will NOT cancel my membership. I find this to be harsh and money grabbing. Tania read more

I joined Next Gen at the beginning of last year. I cant even think of a positive thing to write. They promised a PT session where a plan would be written out for me - never happened. They promised someone would show me how to use the equipment - never happened. I basically just used the gym to go to classes. I would always book online, however when I would arrive at the class (most times) the class was full and people would fight to get the equipment or you would miss out - EVEN if you had booked. What's the point of an online booking system? On top of that, I could hardly ever get a park which would make me late and sometimes miss classes as I would drive around for 15-20 minutes waiting for a park. My friend parked on the road out of frustration and was left a nasty note saying if she parked there again Next Gen would suspend her membership. I then fell pregnant and asked to temporarily cancel (or put on hold) my membership. I was told I had to get a doctors letter (which was fine) and then they would also charge me $30 per month for the privilege of not using their gym while I was pregnant. I was disgusted. I told them about the lack of service, the lack of parking and they did not care less. Hence I was so disappointed in them I said I would just continuing paying my normal rate until the end of my contract (even though I wasn't using the gym due to my pregnancy), and wont come back at all after I have the baby. Ill join somewhere else. They didn't seem to care. I was supposed to receive 8 weeks free at the end of my contract - this didn't happen. They continued charging me. After chasing this up, I received a refund from when I enquired about it only - not beforehand. After I received the refund they still continued to charge me - even to this day! I am now enquiring about another refund! Ive been told there is a loophole and ive 'automatically' been rolled over to another contract. WHAT A SCAM!! And what a muck around! Its time I don't have as I actually own and run a company with 260 employees myself! I am not the type of person who normally writes reviews, but the poor service, lack of caring and lack of attention to detail have motivated me to take time out of my day to write this to save someone else the headache of dealing with Next Gen. Join elsewhere. It may look like they have good facilities but EVERYTHING else lets it down. Including the management who obviously don't seem to care less read more