After being a long-time member at this franchise's facility a member of my family finds they don't…read morelisten to their customers concerns that might cause them both physically and emotional harm.

This gym is clean but aged and the staff I've encountered are great but it would be nice to see…read moresomeone earlier than 8am since I've not had a tour of the place or even know what kind of classes they offer. I come from a gym that doesn't have classes, staff is there at 5am since this was a busy time for them but the gym was also smaller but newer looking. The one complaint I have about this gym are the bathrooms/showers are in desperate need of repair and shower doors to keep shower curtain from blowing in causing it to stick to the body while showering....not extremely sanitary! Where has that shower curtain been and when was the last time is was replaced?? Overall, the staff is nice the gym is clean and operational and I've showered in worse places. I would say it's a good value for the money.

Been coming to this Gym off and on for 15 years! I've broken myself down and built myself up many…read moreof times here In my Life ‍.. This Gym is like a home, they'll treat ya right

The gym is spotless, and the staff always greets you with a smile. Makes working out feel…read moreenjoyable, not a chore.

Would be ok but when cancelling you have to send a letter in the mail, or go in, which seems easy…read moreenough but why not make it like every other membership based program and either call or do it online

I joined this gym while back home tending to family and covid. I had 5 seperate concerns and…read moreexperiences with this gym. One in which when it happened, I let it go. However due to how poorly I have been treated by their staff and witnessed how poorly they have treated others, I felt the need to share and blast this gym for their behavior and poor practices. I would NOT recommend this gym to anyone. Not only as a Personal Trainer, but as a former member. First Instance: I was changing out of my clothes in the women's locker room and naked and I literally had one of the MALE staff members enter without announcing his entrance and see me naked. It was so humiliating, unprofessional, and unacceptable. Second Instance: I continued to watch the staff stand around leaning against the counter while the paper towels and sanitizer bottles were empty. And people waiting for assistance while they were busy chatting with their back to memebers. Third Instance: Upon closing time they were always so quick to get everyone out the door. Understandably, but please allow your members to exit your gym safely! I witnessed the lights be turned off while an elderly man was trying to get to the exit in a walker and the staff simply did NOT care. He needed the extra lights as he also wore glasses. I was the kind soul whom eneded up assisting him and ensured he did not fall on any equipment nor slipped the wet floors. This was so disappointing to witness, not only was the gym not avoiding liability, but proved they don't have common human decency. Fourth Instance: I froze my account while they still allowed. I had a family death and communicated with the gym about wanting to cancel. I received a voicemail from the gym stating they already had my signature from my freeze and they would cancel my account. They proceeded to CHARGE my credit card claiming the staff documented each call. I spoke to Tammi, Manager whom was rude and unwilling to help me. Then I spoke to Skyler who when asked the last time I actually checked into their gym, said they checked me in for each call! I wanted to know my last physical check-in to determine how many months they charged me while l reside in another state. Skyler was not only rude and unprofessional, he truly believes each and every employee did not lie nor provide me false information in regards to the cancel. He said I would need to PROVE a voicemail and was little to no help. He said the corporate office would just refer me back to him. And he did not care if I wrote any review about their gym, deeming himself and his staff untouchable for their actions. Luckily, my credit card understands and will be fighting this AWFUL gym. I also had a family death in which was a distraction at the time and continued to have contact with the gym and told them I wanted to cancel. The staff not only lied, they again lacked professionalism and human compassion. They charged for months and months and I did not step foot in their gym to workout in Nebraska or anything other state. DO THE RIGHT THING PLANET FITNESS! Stop raping people for services they did NOT utilize. Fifth Instance: Showers were often dirty and had hair on the walls and in the drains. I would politely tell the staff and they did not care. The red light therapy room was never disinfected either. During the times of COVID I would expect greater sanitation and cleanliness. PLEASE DO NOT sign up for this gym if you want a clean, respectful, caring, and professional environment to workout in. I will NEVER step foot in another Planet Fitness and as a Personal Trainer, will recommend all my friends, family, and clients go elsewhere. From a native Lincoln woman - RUN! They will screw you over and it won't even phase them. And you might get peeped on by their male staff. I shared my picture as this young man entering the locker room whom saw me almost daily...this definitely didn't feel like an 'accident'. If you have children, I would specifically look out for your daughters!

Another great workout, this time in Lincoln NE at OTF Preserve. As expected, the folks were…read morewelcoming and friendly, the studio was well-kept, and Coach Melody was motivating and inviting. Thanks for the welcome and great class.

Great place to workout! Been going here for a few years, I recruit everyone I know to go to…read moreOrangetheory! Best workout and it is for all ages. It's so nice fo not have to think about what to do! The coach and staff go above and beyond, I never have a bad day when I go to OTF!

This gym is humongous. I truly don't say that lightly. You could get lost in here lol. It's…read morerecently been renovated. My toddler loves the kids area. It's also super big!! There are multiple weight rooms, machines and soo many different classes. Tennis, pickle ball are just to name a few. I love how there's a dry and steam sauna as well as a pool and cold plunge. I didn't get a membership, but I strongly recommend trying their free 7 day pass. That way you can get a feel if you like it or not. The membership is pretty pricey, but for what they offer, I feel like it's worth it.

I was a member in good standing about 4 years ago. I brought my good friend to the gym one day so…read morehe could see the gym. He was gay. There was a body builder that said he lost like 40 pounds in like 3 months. We were amazed at the idea that he lost so much weight and he claimed that he had no stretch marks. We asked to see where his stretch marks once were. He showed us. I was so excited to get working out after seeing that they had virtually dissapeared. The manager who is still the manager there now. The next day he told me that the trainer guy. A guy who does contests for muscle shows, felt uncomfortable. So then the manager told me I WAS NO LONGER WELCOME AT THE CLUB!!!. What the hell did that have to do with me number 1. Number 2. That's pretty F'd up!!! I shoulda sued. Or something. But i let it go. But i heard they changed ownership, but kept the piece of dirt manager on. So there is my story about this club.

Best gym in town! Love the new places with a new feel to it! Staff is always friendly and always…read morehelpful. New machines offered here so it was awesome to see that (love the mountain climber). Definitely don't plan on ever changing gyms anytime soon!

The equipment and staff are both horrible; no steam room or sauna, only a very dingy whirlpool in…read morethe basement by the pool. The place looks like a dump when you walk in, and staff runs from dismissive to unhelpful to down right nasty. I gave them a little over a month and am happy (and saving a lot of money) working out with exercise bands, etc, at home.

I typically enjoy the O Street location, but have tried the other locations in the Lincoln area…read more The staff are always friendly and polite. There is a variety of equipment so I can rotate my workout routine. The additional free classes are always fun and energetic. The instructors are friendly and support all levels of participants in thier class. If you're looking for a low stress/intimidation gym, with plenty of equipment and a friendly staff... you should try Genesis Healthclubs.