I truly appreciate the thorough care and love this place has given my mother!…read more Thank you, Blake, Jessica, and Helen, for taking the time to explain and walk me through the steps!

The facility is clean and welcoming . The staff really care…read moreabout the residents. COVID-19 has been hard on all of the residents, staff and families. They are now able to allow families to visit. Therapy services are outstanding. If you want a quality skilled nursing facility you should choose Bothell Health Care. Thank you to all of the staff for all of your dedication to your patients!

Bringing a loved one to a nursing or rehab facility is nerve-wracking, especially after a long…read morehospital stay. After our mom spent over two months in the hospital, we were anxious about this transition. This facility has been nothing but wonderful. Brittney, the nursing director, has been incredibly supportive, and Kristin in social services has been amazing to work with. Gerald and Maria in activities go above and beyond to encourage our mom to have some fun during her stay, getting out of her room had been so great for her mental health. Our mom especially loves Bingo, which has brought her so much joy. She also had her nails done which made her feel so good! The rehab director is also amazing and truly invested in patient care. Everyone is quick to respond to questions and needs, and they genuinely focus on making our mom's stay as comfortable and positive as possible. We are so grateful for the care, kindness, and compassion shown to our family.

While my spouse was in View Ridge for rehab, they lost her clothes for 5 days in the laundry…read moreleaving her with no change of clothes for nearly a week. The administrator was rude and abusive to my spouse and me and attempted to financially extort me to private pay even though she had a pending medicaid application. I filed a complaint with the state. The state investigator said that this was illegal and represented an ongoing pattern and practice of financial elder abuse and fraud, as this was done recently to many patients and would lead to a serious fine and possible termination of the certificate to operate or accept new Medicare/medicaid patients. Additionally, they were caught lying to Adult Protective Services personnel and other state investigators. Do not send loved ones here Response to owner. Lying to a Washington state adult protective services investigator should be a crime, but unfortunately, it is not. If there was a claim of any kind of elder abuse, and it is already a confirmed fact that the staff will lie to protect themselves and the owner of this company. I repeat, do not send loved ones to this facility as their safety can not be assured from abuse of any kind. This facility was issued 3 citations and fines for the abuse of an elder in my wife's case

My wife was a client here for 18 months until I could retire and care for her at home, the smaller…read moresetting was a lot easier for her than a larger care facility less people and staff to adjust to while dealing with Dementia. They took care to schedule medical care if she had health concerns and were great about accommodating visits. The home was clean and she had her own room for privacy. Thanks Greg

The people that work at Marysville Care Center are amazing! They actually care about you. They do…read moreeverything they can to make sure that your loved one is taken care of. When my father was ill, they truly empathized with me and were willing to do whatever it takes to take care of him. Also, I was really impressed with their food and menu options while he was there. My father is harder to please but they managed to keep him very happy!

the staff are rude, I arrived at 11 am & checked myself out 2 hours later and returned home. This…read moreis a dump the hallways have no flooring are down to the concrete, very loud. The staff wears to much perfume for a place like this

This place is so gross it smells like pee air freshener please never take your loved one here in…read morethere rooms have no bathroom and no washing station this place is a depressing and disgusting do not take your love ones here if you want them to live

These people are angels. Our mom (age 89) had a stroke in early November, 2019. She spent a week in…read morethe hospital and then transferred here for rehab. Subsequently, we found our she had fairly advanced terminal cancer. The level of care and kindness shown by the entire staff (thanks, Kelly, Nedra, Michael) really touched our hearts. It's not the fanciest place I've seen, but the kindness, love and level of care mean that your loved one will be well taken care of. Our mom ended up in hospice, and eventually passed away in January, 2020. Throughout her suffering and our grief, the staff was kind, supportive and always helpful. They took most excellent care of her, both physically and emotionally. Thanks to all of you.

Robin the sadness you experienced is NOT what we expect when caring for someone…read more My wife experienced a seizure in June of 24 and after we were the hospital couldn't allow us to stay longer the search for an answer was forced.We first used a great family operated the 1st month with pleasing results and satisfaction especially with the kindness given my.After the 1st month my wife asked that we move to a place were we could sleep together.Ore children found Harbour Point and after them visiting and talking with staff from various departments suggested Visit with their recommendations to select HP. We moved in on 9/1/24. Good choice! We are in our 90s with realistic expectations of what the future holds.We want to share in the joy of being alive daily in a. supportive community, kind people to interact with pleasant surroundings good food capable physical help and encouragement. 1/1/2025 and nothing has changed our opinion. I personally still have heath and the life choices still available to me are enhanced by the entertainment special occasions provided and help fill my time as my wife sleeps for extended periods.I suspect that if I would be left by myself-I would just call this home. I give a 5 stars based on 4 months we have been here

I would give them a zero if that was an option . After talking with the nurse Evette ( who is…read moreanything but professional) I was assured they could take care of my husband. After 2 weeks of having outside 24hr care paid separately from facility, I was told they would re- evaluate to see if he was good with just their staff. It didn't happen I let the $5100.00 a week caregiver go and my husband was found on the floor less than a week later had phnemonia and passed away the 7th day after not having fulltime care. The nurse would not respond to phone calls and when she did it was with rude and had a nasty attitude. They did manage to give my husband more sedation meds after the caregiver was gone so they could keep him from wondering. I say look into memory facilities closely but I would pass on Harbour Pointe . They were planning on evaluating him on the day he died now that's convenient. My husband deserved much better care than he received. If I could only go back in time he never would have been in that facility. I know this show San Francisco but it is Mukilteo WA

MMC is the best Memory Care around. They will communicate with you and support your needs. I'm…read morestill here after almost 6 years!

Absolutely an amazing atmosphere for residents to love! I worked here a few years ago. This memory…read morecare facility has all the need met from the intake department to the very caring care team.

My Experience at Alderwood: A Journey from Frustration to Genuine Care…read more I recently stayed at Alderwood for rehab and was discharged not long ago. I want to share my honest experience -- the difficult parts, the turning point, and ultimately the reason I left with gratitude. During my first week, I was not thrilled with the care I received. I often felt overlooked. Some staff members -- not all -- seemed rushed, with little interaction or engagement. When I voiced concerns, I felt dismissed rather than heard. I repeatedly asked to speak with the person in charge of the nurses and aides, but she never came. I spoke with the social worker and the administrator, who reassured me they would address my concerns and send the nursing director. Still, she never appeared. My main concern at the time was how my legs were being wrapped. I wanted guidance, reassurance, and proper care. Then the inspectors arrived, and shortly after, I learned the director had been fired. This worried me even more -- if things weren't running well before, what would happen now? A few days later, a gentleman introduced himself as the nurse supervisor. At first, I didn't think much of it. He came in regularly, asking how I was doing and whether I had any issues with my care. I assumed he was just another staff member making rounds. But he kept coming back. He kept asking. And he genuinely listened. I even asked, is there a problem that's why you keep asking these questions? Slowly, I noticed a shift. The staff's attitude improved. They were more attentive, kinder, and more professional. I told him this directly -- that since he started checking in, the entire atmosphere felt different. He told me, the staff here are wonderful. They may just be under pressure but thank you, I will surely let them know. A few days before my discharge, I received a new roommate who struggled with yelling and screaming at night. I understood she couldn't help it, but it made resting and healing extremely difficult. I reported my concerns to management, including to a nurse named Tee, who said she would inform her supervisor. Honestly, I didn't expect anything to happen. My hope was low. I told them not to do anything about it, not even a grievance. I really wanted to just leave then but I physically cant. To my surprise, shortly after reporting the issue, the same gentleman walked in -- and this time he introduced himself as the Director of Nursing. I jokingly gave him an earful for not telling me sooner. His response is something I will never forget. He said: "My actions should speak for themselves. I want my residents to remember me not by name or title, but by how I made them feel." I cried -- tears of relief and gratitude. He apologized for my experience and for the rough night. He offered solutions immediately and even brought me earplugs. When I told him I was worried I wouldn't hear my alarm, he promised that a staff member would wake me up at exactly 7:00 AM -- "like you're in a hotel," he said. And he delivered. All my earlier frustrations were overshadowed by the sincerity, consistency, and compassion shown by the new Director of Nursing. His leadership changed the environment. The therapy team, nurses, and aides became more attentive, more present, and more caring. I left Alderwood feeling heard, supported, and respected. That is why I gave a 5‑star review -- not because everything was perfect from the start, but because the right person stepped in, listened, and transformed my experience. To Umesh social worker, the therapy team, nurses, and aides: thank you. To the Director of Nursing, Joe-mar your actions truly spoke louder than any title ever could. Now that I'm back to working, I've been sharing my experience at Alderwood -- not just the challenges I faced at the beginning, but the incredible turnaround that happened because of the people who truly care.

I'm glad I chose this facility after my surgery. The staff is incredibly friendly and helpful. The…read morenursing and therapy staff played a crucial role in my recovery, and I was back on my feet in no time. Thank you all! The food is okay. There are plenty of activities to keep everyone entertained, and they're engaging and fun for all ages. Honestly, I didn't feel like I was in a facility at all! The administration is very accessible and will talk to you about your situation and options before you're discharged. I'm also surprised by how happy and attentive the employees are. Thank you Alderwood Post Acute!