Had my 2018 Model S wrapped recently. Affordable, accommodating, great communication and mostly…read more The car looks amazing. Definitely recommended.

Victor is a master installer! Great guy! He took care of 3 of my cars! Never any pealing or fading!read more

My car was very gross after a cross country road trip, this company gave the best priced quote for…read moremy SUV at about 130$. The most disgusting part of my car was the wheel well in the trunk. The first time they came by they did an amazing job! It took about 3 hours and the employee that helped me was super nice and did a great job. The polish used on the leather was a little greasy feeling afterward but it went away quickly. They did miss the wheel well but they had no problem coming back to help me with that. Overall a good experience :) it seems like there was a little miscommunication though, so I would recommend clearly communicating trouble spots and pointing them out in your car when the company arrives. I would still definitely recommend. I would give 4.5 stars if that was possible!

Best in town , awesome work hands down. Had a truck I hauled my dogs around in and magic touch got…read moreit looking as clean as the day I bought it . I have gotten a headunit installed with amp and sub, fog lights installed & a front bumper replaced. Also brakes and rotors all the way around & Led light bar all done through Magic Touch's hands. I will be coming back for years to come

I rarely have a dirty, no filthy car. After having my BMW shipped from California to Maryland,…read moreevery bug, leaf and dirt from there to here landed on my car. I called Darren and the next day my baby was shining like a new dime!! He and his associate put in the work and it showed. From the hood to the tail pipes I was satisfied with their work. They were on time and very cordial. I highly recommend this company. Also, they accept Zelle that was a perk.

I needed last minute car detailing done before an out of town trip. They were able to schedule me…read morefor a same day appointment and serviced my vehicle exceptionally. The gentleman that came out was very professional and knew exactly what to do. Their service van even came equipped with its own water and electricity. The entire ordeal took about an hour and a half and was extremely painless from booking to completion. Amazing service for the price, I would highly recommend.

I was looking to get my car detailed. I called several details and I remember I saw Clean Concepts…read moreon my drive into work. I called, the gentleman gave me his website and said I needed to place appointment online which required you to pay in full at the time of scheduling. He was a bit arrogant in saying I have over 600 customers - as if he didn't need any more customers or cared if I booked or not. Reluctantly, I scheduled the appointment for a full detail. Okay, he arrived when he said he would. (Check) proceeded to clean my suv. My neighbor came done interested in getting her car clean he as in was short and rude with her. She asked a few questions which he would not answer and referred her to the website. He repeated to her- I have over 600 customers, she too was perplexed not knowing what that meant. Now back to my suv, I came out when he finished, I noticed a few things right away. He seemed annoyed that I would say something. BTW, he stayed on the phone the entire time he worked on my suv. Once he left and I headed out for a drive, I noticed several things. I sent him a text and his reply was less that Stella for a job I paid $200 for. I understand that not one is perfect as he stated to me but as a first time customers I was appalled by the comment in a text message. It's been a few weeks now and he said he would correct the issues and as of today I have not heard from him. Please see pictures! There are more but I got frustrated and said never again and it's time for me to YELP!

This group has done glass replacement on three different vehicles for my family. Prompt reply and…read moreappointments at our property, is a solid business and charged what was quoted

please refrain from using this company. they hire employees that have no business behind the wheel…read moreof any vehicle; one of them got upset on the road and tried to intentionally run into my car while on the way to a job in mclean. the "receptionist" i spoke to after the incident was not interested and is aware that i will be sending my dashcam footage to the fairfax county police.

Stole my vehicle since I moved out of the state!! Moved vehicle from where I dropped it off did not…read moredo the work after I BROUGHT THE PARTS and blocks every number I have called for!! Beware of the scammer..just check md court case as I should have done to see how this company really is!!!

Quick and professional service. Will return whenever I get a new car that needs excellent tint…read morework! Would recommend to anyone

I took my recently purchased motorcycle in for a MSI. Ted was quick, professional and efficient…read more The shop was clean and organized. And the air conditioning was COLD in the office. If you want to be treated with honesty and professionalism make First Choice your first choice. My bike passed inspection!!

I'd recommend first choice being your last choice. The experience I had here couple days ago was…read morehorrible. I dropped my car off for an MD inspection & an alignment. I got a call explaining the car had failed inspection for TWO MINOR THINGS (which I was already aware of). I asked if the alignment had been done also, to which he told me he wasn't aware I requested one. No problem, but yes let's get an alignment done please. He advised me they do not do alignments and had to send the car to another shop to get it done. No problem. Once the car was taken to who knows where- I was never even given the name or location of whatever "shop" I did not personally hire to service my vehicle, I was told the alignment could not be done, and it would cost $2k+ to replace chassis parts in order to be able to align the car. What they were not aware of is that I myself am an automotive mechanic, and I inspected my vehicle myself before taking to them. I declined the up charge and informed them I would like to pick the car up, but now they can't tell me when they would even have it back. Again, I have no idea where my car is at this point. I explained politely that I'd like to come pick it up first thing in the morning, and I was told it would be ready. Morning time comes and I call first choice, and I'm told the car is still not back, and "maybe" they can have it back by lunchtime. At this point I have to shuffle my schedule around just to make plans to pick my car up. I call back around 1pm and I'm told it's still not back. I inform them that I will be there to pick my car up in 30 min and they need to figure out how to get it back to their shop. Once I arrive, wouldn't you know it, the car is still not there. And when closing out my bill, I'm informed that I owe extra $ for this failed alignment situation, I don't even know who or what I'm paying for that, again, no information on where my car went was ever given. After about 30 minutes of waiting, the car shows up, and after a couple apologies from the receptionist, I was handed my keys. I wasn't the happiest customer at this point, but I understood. I let them know I will be making the TWO MINOR REPAIRS listed on the inspection report myself and will bring it back in a couple days for reinspection. I bring the car back a couple days later for reinspection and handed the inspector my keys so he could check it out, I literally had to replace a mirror glass and hood latch pull. Minor. He asks me did I get the alignment fixed, and I said no. He then immediately, with an attitude, shoves the keys back in my face and tells me he will not pass it. At this point I am fuming, I explain to him that I paid YOU to inspect my car, and what you wrote on the report has been fixed. What this man was trying to do was fail the car based on info "supposedly" given to him by some unnamed 3rd party for the alignment. I tell him, nothing about alignment was on the report I was given from YOU yesterday. In this moment I am catching him in his own lie, saying "I'm human, I forgot to put it on the report". No sir, you either missed it, or you're trying to make things up. The whole point of being a licensed state inspector is to NOT MISS THINGS, you are literally responsible for the vehicles you sign off on, that will be put on these roads. He then goes and makes that change on his computer and prints me a new report showing it now failing for 3 things. Unbelievable. What I took from this situation was first choice auto trying to up sell $2k+ worth of unnecessary items in an attempt to get a few bucks. Once I left this place, I immediately took it to another MD inspector and the car passed inspection with NO issues. The lesson I learned is that this place will never see another dime from me. I have a copy of both failed reports from first choice, one showing those 2 minor things, and another one showing he added something that wasn't true. I also have the passed inspection report from the reputable shop that was done immediately after I left first choice. I will be making sure the MD state police hears about my experience here, hopefully they make the necessary corrections. Be weary of this place.