I have been a patience of Dr. Rotter for over 20 years. The staff is friendly, but most important…read morehow professional Dr. Rotter is. He actually sits down with you and listens. I highly recommend him, Margarita C

The initial scheduling was alright and that's why I'm giving this place one star. I made my…read moreappointment at 1 PM. The girl on the phone failed to inform me that the office would be closed from 12 PM- 1 PM for lunch. I arrive early for my appointment (12:40) and had issues parking so I called and called with no response. It was only when I called again after 1 that they finally picked up. I explained what happened and the girl was pretty condescending to me and didn't even apologize for the lack of communication on her part. I didn't even see the doctor and I don't want to anymore. This place needs better customer service. As a patient you should explain to me when you're open. Ridiculous and unprofessional vibe. Do not go here. Find a better office.

I am extremely disappointed with the service I received. I waited for an hour and thirty minutes…read moreand was never seen. I had scheduled my annual exam, which is fully covered by my insurance, but I was told I would be charged for it. Last year, I was also incorrectly charged for the same annual exam. This is unacceptable and shows a clear lack of respect for patients' time and coverage rights. I hope this issue is addressed promptly. Estoy extremadamente decepcionada con el servicio que recibí. Esperé una hora y treinta minutos y nunca me atendieron. Había programado mi examen anual, el cual está completamente cubierto por mi seguro, pero me informaron que me lo cobrarían. El año pasado también me cobraron incorrectamente por ese mismo examen anual. Esto es inaceptable y demuestra una clara falta de respeto por el tiempo del paciente y por los derechos de cobertura. Espero que este problema sea atendido lo antes posible.

They are extremely slow. Nurse practitioner and front desk give the impression they are not very…read moreconfident reading medical report in English.

reference: Dr. Rafael Abreu NPI 1265769822…read more My insurance company has been trying to pay for my bill but the doctor does not send the insurance company the medical notes they need.

Great Doctor. He listens and cares about patients l. He also takes his time with you. One of the…read morebest Doctors I've encountered lately. The staff is also really friendly. Side note not related to the Doctor or the people is that the aroma, air freshener of the office is too strong for me. It gave me a headache. As a patient coming in sick if you are nauseous bring a face mask. If you have smell sensitivity come prepared. I wish Doctors offices didn't have strong air freshener smells because it's not a hotel or store, it's a medical facility where people are coming in with medical things and allergies, sickness or taking medications that increase sensitivities. Theres a time and place for air fresheners.

Staff is very friendly, the patient experience is great. Came in for my annual and it's a very easy…read moreexperience. Log into the app, pick a provider and time. The waiting room has a very clean and unique look to it. Had a visit Yuridia and she is very professional and attentive. I got a great vibe and loved the plan that she setup for me. It's easy to communicate through the app and have follow up visits via video. Have made this my primary location for health care.

Awful everything. Avoid Daniela Iribarne and Christopher Saj like the plague. They will harass you…read moreand insult you while providing the lowest quality of care possible. Also the techs are awful at drawing blood.

Back today.Pro service.Person at laboratory very pro.Counter always nice.Doctors said hello. Thanks…read moreAcebo family.

Dr Acebo has been my Doctor for 11 years now. He is professiona, caring, knowledgeable, takes his…read moretime with you, answers all your question. does not rush you. He is up to date on all medical issues. the best doctor I've ever had. who cares and is thorough while being friendly and great attitude. blessed to have such a wonderful doctor finally. Highly recommend Dr ACEBO for all family medical needs and even holistic approaches if advised. Excellent Doctor A+

As a veteran who has VA healthcare as well as Tricare this facility came up on nearby urgent cares…read moreI can attend for VA The lady at the front desk on Sunday 11-16-25 was so rude when I checked in for my 11:15 appointment I have never received problems from urgent care for Va healthcare needs I go to them all over the country for all the traveling I do for military service I advised her that I was in for Va healthcare needs no for Tricare ahead tried to kick me out right away but I wouldn't take no for an answer so she asked me to sit down and figure it out about 30 mins later she called me back yk and again said he doesn't take Tricare which I told her again I'm here for Va healthcare she wouldn't accept it and sent me on my way with a big smug smile on her face Sad when your treated poorly

If i could give this absolutely horrible place, 0 stars i would. Every single staff member was…read moreextremely rude. They have the worst attitude and manners i've ever seen in people. No one is friendly or even remotely helpful. All they know how to do is check a piece of paper that says positive. The doctor barely checked me out and just handed me pieces of paper without a proper explanation especially about my medication. Never seen this before ever.

She is super lovely, my primarly care physician, I would recommend her to anybody who really wants…read moreto visit a Dr. and get that felling that they care for you. She is latin, she speaks spanish and LISTEN to you.

As soon as you come in contact with Dr. Iglesias presences you suddenly feel warm and at home…read more Happy to have been in the care of such a phenomenal doctor for so many years.

Been trying to get in contact with the office for over a week. I've sent this message via the…read morewebsite, Facebook, Google reviews, left a voicemail and no response: Good morning Dr. Aranda. I'm a patient at your office at NW 41st in Doral and I've been trying to get in contact with your office for over a week now for a prior authorization and all I get is a few rings an then the automated message saying "sorry we missed you". I've left emails and even resorted to leaving a google review and all I get is crickets. If you haven't reviewed your google reviews, you have multiple complaints about the same issue I'm having. All I need is the prior authorization for a medication I've been on which I ran out of several weeks ago. The behavior of your office staff is completely unprofessional so I'm hoping to hear from someone soon or I'll have to personally go to the office today on my day off of work, which I don't think is necessary as they should be able to answer a simple phone call.

Dr. Aranda is very kind and professional. He is a true genius when it comes to his craft. I can say…read morethis, because he saved my mom's life. Her body was in the process of having a stress induced stroke and immediately sent her to the hospital. He staff is very kind, and caring. The office is in a central location that is well kept. The office is also very clean, and the staff is very efficient. The technician that draws my blood does a great job too. I've convinced my whole family to come here and make Dr. Aranda their primary, because he is a doctor you can trust.

This is by far the worst clinic I have every been to. They wait times are ridiculous. The staff is…read morecompletely ill-equipped to handle medical patients and do not address your concerns or needs. You cannot reach a person on staff by phone. The treatment is lazy. They do not service you with good bedside manner. Referral department is incompetent and does not know how to process claims etc. if I could give it a zero rating I would! Do not go here if you do not have to! They should be ashamed to have the reputation that they do!

It has been two months since I reviewed this place and things are getting worse and worse!!!. The…read morestaff is absolutely rude. I just spoke to Luisa and her answer to my complaint was to go and find another place. That is absolutely unacceptable!!!. THAT IS EXACTLY WHAT I AM GOIBG TO DO ONCE I AM DONE WITH MY SURGERY!!!.