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    Ney's Furniture

    2.5 (4 reviews)

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    Living Spaces - To receive the missing bolts or maybe a person to correct problem I had to submit a photo. No bolts!

    Living Spaces

    1.9(1.8k reviews)
    3.8 miPanorama City
    $$

    On June 3, 2026, we visited a Living Spaces furniture store and purchased a dresser and a…read morenightstand. During the transaction, the salesperson informed us that on the morning of delivery, Living Spaces would contact us, provide a delivery time window, and offer us delivery time options. Instead, the day before delivery, we were notified of a fixed three-hour delivery window and told we would be charged a fee if we chose to reschedule. When I requested to cancel the order because the delivery arrangements differed from what we had been told at the time of purchase, I was informed that a cancellation fee would also apply. Ultimately, we changed our plans and accepted the delivery. However, this experience left us extremely disappointed. We feel that the information provided during the sales process was misleading, and the fees associated with rescheduling or canceling left us with little flexibility. Based on this experience, we do not anticipate making future furniture purchases from Living Spaces. This type of sales practice is unacceptable and does not reflect the level of customer service we expected.

    We bought some chairs that we weren't happy with -- due to style in the house, nothing with the…read morechairs. Carson went above and beyond to help us handle the situation and reach an arrangement we were very happy with. This doesn't take away from the negative experiences others apparently had, it's 1 review out of 1800, but this was our experience.

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    Ney's Furniture - furniture - Updated June 2026

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