A loved one recently passed and I had phaneuf funeral homes in Manchester NH arrange for cremation…read moreI paid by credit card to which for a simple cremation the price changed three times and only received one written price the owner buddy has refused to release my loved ones ashes again demanding too be paid a second time he is very rude, unprofessional and unethical as him holding cremains is illegal he has a bad attitude and talks inappropriately to a lady on the phone do your self a favor at your time of grieving avoid phaneuf funeral homes at all costs they act like they care then get very rude and biligerent you can not reason with the owner

When my mom passed away recently I felt like the funreal representative didn't really care and…read morethought her emails on her computer were more important. We were promised pallbearers and none were provided at the service. The grandchildren had to move the casket. Then at the end of the ceremony a "gift" bag was given to us with a bill inside even thought the funeral was prepaid. Very tacky! I was very disappointed.

My father passed away in August and Sayr was outstanding in her sympathy, compassion and…read moreprofessionalism. She communicated clearly about the cremation process. The service was affordable and when I went to pick up his ashes in a private room I was allowed time to grieve before driving home. I highly recommend the service provided by the Cremation Society of New Hampshire

From the owner: The Cremation Society of New Hampshire offers compassionate, professional cremation services for…read moreevery stage of your life. Whether you want to plan ahead so your family doesn't have to make those hard decisions after you are gone, or you're a family member who's just lost a loved one and you're looking at your options.

A miracle happened in this cemetery. I was here doing some…read moregenealogy research and and I totally stumbled upon my lost great great grandparents grave. Freeking Shit. Yes! I could not believe it. This was a total surprise and unexpected breakthrough. Here are some pointers about this cemetery. Blossom Hill Cemetery and Calvary Cemetery are the same. They are connected. Blossom Hill is Methodist and Calvary is Catholic. Christa McAulliffe is buried here. (Calvary) The sexton here assisted me in locating a grave. He opened up his file cards and pointed me in the right direction. The grounds here are just beautiful and they have a little pond and offer "perpetual care".

Have always enjoyed going on over th this exremely beautiful and awesome cemetery and graveyard. It…read moreis well organized, maintained and laken care of by it's loyal and friendly crew of management and staff. Christa McAuliffe's final resting place was really very easy to find and there is a great view of the Merrimack river valley from that location. :)

My introduction to Katie Roan from Still Oaks came through a meeting at the Hospice House in…read moreConcord, NH. We were preparing to say goodbye to a family member and had no idea what to do or what was next. I had no idea what her day looked like, but the day I called her she was there within hours ready to guide us, preparing us for steps A-Z. It was just a day or two after our first meeting she was asked to return to take the next steps, our family member had passed. Within hours of the call Katie returned, handled our loved one with respect and dignity. I would say after that Katie and Matt really shined; Obituary had to be written, death certificates had to be ordered, cremation had to be done and urn had to be ordered. My family met with Katie and Matt at Still Oaks to complete the set up for the wake, the building was perfect, the flowers as they came in were set up with such pride, you could see the love they had for their jobs. After my family left, I had a more personal meeting with Katie to order several pendents with the finger prints on them so that those she loved most could always hold her hand. Highly recommend this to keep your loved ones close. The few days of saying goodbye and the celebration were all done, it was the hardest thing I have ever had to do, but with Katie and Matt there, I was able to cherish the moments with our family. I was able to grieve and say goodbye in my own way. Without the stress of what is next. Since then Katie and Matt have both checked in on me several times, and even gave their recommendation on were to get the perfect stone. I also have recommended them to help another family as they were also saying goodbye. Hats off to the whole team, and if you find you too need a funeral home director, and want everything done with Care, LOVE and done professionally, Still Oaks is the place and the Roans are the team you want.

No one is ever ready or expects a tragedy to happen. Still Oaks were beyond kind and professional…read moreto me and my family as we went through the worst days of our lives. Katie was so kind and helpful to me during and after. I helped arrange another family membership services in MA and they never reached out after to see how my family was doing after but Katie did. She told me she was here for me if I ever needed anything just call her anytime. I was the one in charge of all the arrangements this time. When it happened the only place I could think of to use was Still Oaks. My family member that had passed had gone to services there before and somehow we talked about Still Oaks while driving by one day a year or so ago. We never talked about that is the place I want you to us but I felt like he would want me to. So Still Oaks it was. I called them that night and they were already expecting my call. We made arrangements for the next day to meet and start the process. Katie let me take my time and guided me through everything. She made me smile at a situation that happened and I knew that was my loved one all the way. I never felt rushed and was able to take my time. After the services Katie reach out to make sure I was OK and if I needed anything. I thought that was so nice. I really wasn't expecting that at all. I wasn't just forgotten after everything was done and on to the next. They really do care about people and I would highly recommend using Still Oaks. I cannot say enough about how wonderful they are. They made my worst days a little better and for that I am grateful.

Thank you for all that you did to help make our dad's service so special. You were there for us…read morewhen mom passed four years ago and once again for dad. Special thanks to Russell for helping set up the arrangements and Terry for making everything go so seamlessly. The death of a loved one is never easy, but, you were so thoughtful and patient, we know our dad would be pleased. As were we. Thank you again for everything. Maureen and Mike

My brother died suddenly and although I have made funeral arrangements in the past, this loss was…read morenot any easier. The sadness, shock and overwhelming feelings were as intense if not more than losing my younger brother several years prior. My first call to this place was more or less to get information so as I had some options. I spoke to Buddy first. His voice alone was calming and encouraging and never once did he try to bargain with me and the other local competition. Instead, he verbally told me what I needed to do and when and if I called back, he would make sure he and his staff would hold my hand. I called back the following evening and got the answering service. My call was put through and I started to talk to Mike in more detail about where I was at in the process. He never made me feel rushed and allowed me to ask any and every question that I needed to. I decided to choose this home for all the services I needed but there was a little problem in the beginning with another local funeral home. Mike handled every call to the other funeral home and called me back after. The other funeral home, (Bernia) was extremely rude to me, never once spoke to me about my brother's death and then after I told him I had already made plans with Phaneuf, he told me "somebody was going to pay him for transporting my brother's body to his place." I never asked him to in the first place but anyway, that's not important. What is important is having someone like Buddy and Mike on your side during a time like this. They answered all my questions and when my brother, my two nieces and myself went there in person to complete the details, Mike was exceptional not only while doing his job but in a personal way. His energy was comforting and that is what is needed most. I didn't feel like I was in a creepy funeral home. The atmosphere there is what all businesses like this need. Thanks to Buddy and Mike both for being so kind. Thank you for taking care of me and my brother. Megan

I would like to share a recent experience my family had with this business in the hope that it may…read morehelp others who find themselves in a similar situation. Our family recently suffered the tragic loss of a young adult family member. As a result, both parents were the legal next of kin and should have been involved in making decisions regarding funeral arrangements and services. We worked with Phaneuf Funeral Home, where Mark Gomes was responsible for coordinating the arrangements. Unfortunately, due to ongoing hostility between the parents, one parent was excluded from the decision-making process. Despite making numerous calls and requests to schedule a meeting and participate in planning the services, this parent received no response. Calls were not returned, and requests to discuss arrangements were ignored. It was extremely disappointing to see a funeral professional choose to engage with only one side of the family while completely shutting out another legal next of kin during such a difficult and emotional time. We felt the situation was handled without the compassion, fairness, and professionalism that families deserve when grieving the loss of a loved one. I am sharing this experience so that others are aware of our concerns. While I sincerely hope no one has to face a similar situation, I would encourage families with multiple legal decision-makers to carefully consider how their chosen funeral home will manage communication and involvement among all parties.

At a tough time, Knight's was completely transparent, respectful, and helpful. There was no…read morepressure to purchase anything beyond what we requested. Very compassionate.

My mother died and we arranged all the services with Knight's…read more Doug, George, and his team are true professionals and handled every detail. We knew we (and my mom) were in good hands and made our grief much less. We did not feel pressured in any way to buy this or that or be up-sold. The final bill I thought was quite reasonable in the end. I can not recommend enough the service at Knight's. Thank you!

We just got home from burying my son. Not having to ever done this before, we weren't sure who to…read moreuse. I'd been to a service at Foley's once before and it seemed nice, so I called them. From start to finish, I couldn't have asked for a better service. Sue took what little information we gave her and she wrote an absolutely beautiful obituary, like she knew him from birth. Any request we brought up, she made come true. She made the display so beautiful, making sure she captured everything my son loved. She made our worst nightmare become an easy transition, well, as easy as it could've been. Sue and the rest of her team were so pleasant from the moment we walked in to the very end at the cemetery. I couldn't thank them enough for all they did for our family. I wouldn't hesitate to use them again. Ever.

Recently used their services and appreciated their patience, professionalism and sensitivity. Very…read moregood about explaining things to us, answering my questions, and working quickly once authorization was received.

We are looking into pre-planning final arrangements for a family member and one of the family…read moresuggested this location. We made an appointment to go over numbers. The State requires each funeral home list their prices publicly, but it's always nice to see the facility and meet the people. The person we met with was very pleasant and professional. We were not given an opportunity to see caskets to 'pick' one, but a quote was worked up using a price range. The facility offers a package for services such as prayer cards, memorial book and such for an additional fee. We were also told if the funeral service is at the funeral home, there is a one hour viewing available before the service at no additional fee, vs. just the viewing, which has it's own fee structure. It's all broken down: preparation, casket, viewing, transport, graveside and so on. There's a lot to know about funerals and I do recommend you pre-plan so you know what to expect. In the end we did not choose Carrier for a couple of reasons. The first is it felt as if we had to pull information out of the person assisting us. For example, we now know the State of NH requires some kind of grave liner. During our discussions it sounded as if a liner was a 'negotiable' item that could be eliminated to save money. It is not. The second is they don't use a 'trust' to hold the money you pre-pay, they sell you an insurance policy for the amount you put down and then each time you add money they add an insurance rider to that policy. Some of the staff here are also insurance brokers. We weren't comfortable with this business practice. Funeral arrangements are much better made with a clear mind instead of during the chaos of grief and loss. I cannot recommend enough that everyone at the very least know what the expenses are and make an effort to have a plan in place to ease that most difficult of life experiences for their loved ones.

We can't say enough about Carrier Family Funeral Home...We live in Florida and the Military Burial…read morewas in Massachusetts...From the day I signed the papers to the passing of my Father was effortless...They took care of all of the arrangements with just a phone call within minutes the Hospice was contacted and my fathers body was picked up and prepped for his final journey home to where he was going to be laid to rest beside my mom. My brother dropped off his Military attire to the funeral...He did not want an open casket but Carrier arranged a private setting for me and my brother...They are so professional and caring... on the day of his burial...Carrier had set up a military funeral, I can proudly say he went to heaven with dignity and respect...I thank you Carrier Family so much for the care and honor that you and your staff provided for me and my family.