Just left the Erin mills location. What a terrible experience. Anna was rude and unpleasant and…read morenot helpful. The colour didn't not match the sample board and she was getting annoyed. Not my problem. The floors are filthy and the staff was just off. so sad it was my go to place.

I am so disappointed. I got my toes done by tommy it looked like a kid them. so ugly uneven and…read morepatchy. I kindly asked him to fix them and he called the next client over. asked another tec to fix it and he came over complaining and said my "nails are uneven that's why they look like that" so I told him "then you fix it to make it even". he yelled at me infront of everyone and said "I'm gonna take them off and you leave". and I asked him why are you acting like this. he just walked off. this place will rush you and get mad when you ask to fix.

This place is great. The ladies are lovely. It is very clean and tidy. They do a great job. The guy…read moreat the front can be brash and rather rude.

As per the on line ratings, I booked an appointment for a long awaited pedicure. I was impressed…read morewhen I walked in, the salon is very nice, I was greeted right away and sent to my chair. So looking forward to a relaxing , rejuvenating pedicure and it took all of 20 minutes. The staff member was not the most gentle handler, he saw I was trying to figure out the massage settings on the chair but offered no instructions. I was not consulted regarding the shape or length, there was no scraping of heel skin, only the scrub while he was focused on CP24. Did not asked if I was happy with the colour I chose. As I was rushed out to pay, the plastic toe separator was left on, so I removed it myself before leaving. I regret leaving a tip. I am happy to support our local business after such a difficult time but shouldn't they also show some appreciation to the customers?

Every time I have an appointment they are always on time. Very professional and the communication…read moreis on point. The owners and staff are very professional. The Salon/spa is very clean. They answer all your questions. Lets not mention the work they do!!! I am truly impressed with their services. I would recommend anyone to go there to get their Bio-gel services done there!!

A wonderful couple, who are very talented. They run such a clean and professional business…read more Finally, Victor and Nina are so personable, and quite fair.

The salon itself is very classy and you can tell a lot of love went into figuring out little…read moredetails, like the accent walls and chandeliers. I was told they are actually expanding and breaking down a wall to make the salon bigger. Oh and YES, it's clean. I called to book a full-set dip nails and a regular pedicure about 2 weeks prior to my requested appointment. I had no problem booking over the phone. They took me in right away upon my arrival. My pedicure was first. I actually have never gotten a real pedicure, with all the steps, a massage, cuticles pushed...all that jazz. So this was my first time and it was excellent! Vee did my pedicure and she was super sweet and honest. When I told her I was getting dip nails for my hands, she said I didn't need to get extensions because my natural length was good. I appreciated this because it shows they're honest and don't push you to get extra. I still ended up getting the extensions because some nails were broken lol. Anyways, Vee was chatty with me and did a great job on my nails. Her technique was great. I never felt uncomfortable or any pains. I then got my dip nails done by Trinh. She was very sweet and kept making sure I was satisfied with the shape and colour of my nails. I had a ton of questions, since I never get my nails done and she was super informative. This salon is not like your typical nail salon. I defs got a different vibe here. A more classy, up-scale vibe. They care about their customers and pay attention to detail. They're all thoughtful and outgoing. The care they have for their customers show, as all the ladies that left the salon during my services were all very happy with their nails. A lot of them seem to be regulars as well.

This is a really nice place. It is well decorated for a nail salon…read more I went there to get my nails done for my birthday and I showed the nail tech which design I wanted and which colour. She said she can do it no problem. The colour came out amazing, but when it came down to the two designs on my accent nails.... I'm never going back. I don't understand how this nail tech found this design to be acceptable. I told her it wasn't nice and I didn't want it but she didn't change it. She got upset and left it. I ended paying 65 dollars for this terrible nail design. I'm never going back to this salon again.

I recently got my hair cut by the owner and she did a fantastic job. She cut my wavy hair perfectly…read moreand left me with a beautiful shape and style. The style that she blew dry my hair into lasted an entire week as well so I had beautiful curls for a week after my cut. I would definitely recommend this salon for anyone who needs a great cut or wonderful blowout for an event.

Excellent and highly skilled. The staff is friendly and competent. They use innovative products and…read moreare always up-to-date with the latest cutting and coloring techniques. Highly recommended. Bravissimi e preparatissimi. Staff cordiale e competente. Utilizzano prodotti innovativi e sono sempre aggiornati sulle nuove tecniche di taglio e colore. Consigliatissimo.

I went to get my eye lash lift and tint and after an hour and half service I didn't even see any…read moredifference. My esthetician Shea instead of offering me any discount for the job not done professionally she started selling me her other services which I didn't acquire. Worst place to go and very unhappy with their services.

My sister and I had an exceptional experience at LVSH. Our technicians, Bryanna and Kin, were…read moreexcellent and so kind and accommodating. The pedicures turned out amazing and the rose petals in the water... next level! We also LOVED the atmosphere and decor (and the snack/beverage options!). Thanks for a fantastic girls morning out!

Cheerful and very considerate staff. Their mail tech know what they are doing - my every visit I…read moreend up with satisfying results, great quality!

Do not visit the nail salon. I would happily give them zero stars if I could. The lady at the front…read moredesk whose name I believe is Brenda is the worst person I have ever been provided a service by. I came on a Friday to get a pedicure with shellac, I was charged $55 and paid in cash. Half of my pedicure peeled off in the next few hours. I came back the next day to get it redone and asked to pay the difference to have acrylic toes done instead as I was extremely disappointed with the shellac. Instead of understanding my frustration and trying to resolve the issue the lady at the front desk started getting extremely frustrated and told me it would be an additional $100. I explained to her that instead of getting the shellac pedicure redone I just wanted to pay the difference for the acrylics and she kept using a rude tone of voice so much so that I had to ask her to keep her composure. She was grunting and rolling her eyes constantly. She was extremely distasteful and should not be working at any establishment ever. She told me someone would be coming to do the acrylics for me using the rudest customer service tone I have ever heard. Sammy who ended up doing my toes was amazing! She was friendly and we had a great conversation. When I was leaving I was to pay the $20 difference and I paid with card. My total showed up at $22.60 on the machine but when I left I noticed a surcharge of 54 cents that was charged and Brenda at the front desk had not notified me that I would need to pay a surcharge for using a credit card. A credit card surcharge which a customer is not notified of is illegal in Canada. The website also shows that an acrylic pedicure is $50+ yet I was told it would be $80. I understand length and shellac are all surcharges but the jump from $50 to $80 makes zero sense. The prices are misleading. Once again, the lady at the front desk is awful. Do not go to this salon if you want good service. The nail ladies working there are all kind and polite except for the extremely rude lady Brenda at the front desk. Do not recommend. Edit: after posting this review the salon has blocked me on their instagram out of fear that customers will see my 100% honest review. Please note that my review is honest and truthful and do not waste your time and money at this establishment. I would like to see Brenda let go as she is ruining what could otherwise be a good business.

In terms of quality and value for money, this place is one of the BEST in the city!…read more I discovered this place accidentally as I used to work in the area, and I can honestly say that EVERY SINGLE PERSON who works here does an amazing job. If you come here, you do not have to worry about who will be doing your nails. Just know that it will turn out great. I spoke to the owner (Lena) and she confirmed that she personally screens each of her nail ladies and tests them on their ability. This truly shows! I always come here for my shellac manicures, and it always turns out fab every time!

Worst experience at this nail salon. I had originally gone to my go-to nails place, but they…read moreweren't available to take me. My friend and I decided to try out this place since it was fairly empty. We went in to get two full sets done. Both shellac and uv gel. The lady that I had gotten was not listening to what I had told her to do. I repeated myself numerous times that I wanted my nails long and in a ballerina shape. She kept saying no short nails are better and to keep them square. At this point I was fairly annoyed with the lady. Before she put the color on, I wanted to see if my nails were the shape I wanted. So again I told her to please fix this and she kept saying this shape looks better on your nails. She also kept murmuring so weird to my nails. Which was so disrespectful. I know my nail beds are not as long as others but that doesn't mean she should say they're weird. To anyone that is trying the get there nails done, I would not recommend this place. Find another spot...

I finally found my go-to nail spot! The prices are very reasonable and service is also good…read more Anthea is who I ask for. She really makes sure the length and shape is exactly what I want, and is pleasant to deal with.