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    Nichols George DMD

    5.0 (2 reviews)

    Services - Nichols George DMD

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    13 years ago

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    Great Expressions Dental Centers - Hackensack

    Great Expressions Dental Centers - Hackensack

    2.3(39 reviews)
    0.9 mi

    Update: I want to acknowledge that since posting this review, office manager Maria reached out and…read moremade things right regarding the night guard. When I came in, Marcello assisted me and made the whole process smooth and comfortable -- and they provided a replacement at no charge. I appreciate that gesture and want to give credit where it's due. The concerns outlined below remain, but this was a meaningful step in the right direction. Raising my rating to reflect that, and grateful for how they personally handled this. Maria and Marcello are a credit to this practice. Would recommend giving the practice another chance!

    Today my mom and I had our first appointment with Dr. Dalco. It was one of the worst dental…read moreexperiences we've ever had. We booked after checking reviews and confirming our insurance was accepted. We arrived on time and started our paperwork when they took us in. The beginning was great the staff who took our X-rays was very nice, gentle, and went above and beyond to make us comfortable. He was especially patient with my mom, whose first language is not English. The experience went downhill during the rest of the visit. While waiting for the dentist, we were put in separate consult rooms to finish consent forms. I was able to finish mine, but my mom needed more time. The dental hygienist, Effie, continually raised her voice at my mom as if she were a child, pressuring her to finish signing. I could hear all of this couple of rooms down. That attitude continued with both of us. My cleaning was the most painful I've ever had. My gums and teeth hurt severely from the sensitivity and aggressive scraping. I expected some discomfort, but not this much pain and bleeding. Throughout it, she was giving me instructions in a condescending tone, as if I were a child, while I was in obvious pain. During the cleaning, water and blood ran down my neck and splashed on my face and clothes. She would wipe it, but only after it had already reached my clothes. When she finished, she just handed me a cup of Listerine and walked out. She did not check-in, no aftercare instructions about when I could eat or what to avoid. She also told me to floss and then immediately asked if I even knew what flossing was. It was highly unprofessional and rude. Even if she was having a bad day, she should not be treating with patients like that. Neither my mom nor I were ever disrespectful to her. No one on staff intervened despite her raising her voice at my mom multiple times. Dr. Dalco herself only did a quick, couple-minute check-up, which was fine, and the X-ray staff was wonderful which is why this is not a one-star review. However, we will not be returning. No one deserves to be treated like that.

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    Great Expressions Dental Centers - Hackensack

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    PrimeCare Dental

    PrimeCare Dental

    4.5(6 reviews)
    2.0 mi

    Great experience with Dr. Moon!…read more Dr. Moon is a very honest and professional dentist. As a healthcare professional myself, I'm sure that I asked a ton of questions that he usually wouldn't have to answer. Dr. Moon patiently answered all of them and explained all procedures and work done as he was doing it. I had quite a bit of dental work done with him. He is a perfectionist in his work and I appreciated his attention to detail. Not only was Dr. Moon great, his assistant was also very helpful as I strategically minimized my co-pay. This was probably my best experience as a patient and I would strongly recommend Dr. Moon!

    I should have known issues were inevitable when I made my first appointment, I found this place…read morebecause my insurance assigned my son here. With him being too young for a dentist yet and they take adults, I figured why not. Their front door and appointment system both say their day starts 10am. Apparently this is wrong and it's at 11am. Okay fine whatever, they were nice about it. I wasn't crazy with the dentist's bed side manner. It was very straight forward, no nonsense but no warmth to his personality. Usually this does not bother me until I went today. Now I warned them I'm not an easy patient, I hate needles and I don't do well with pain. Said it at both appointments. I never ever had a single issue at my old dentist in manhattan after 9 cavities and them using that big ass needle to numb my mouth. The ONLY reason I switched was because my insurance. Never had an issue at my Brooklyn dentist either with cavities but switched that one because I moved to jersey. Compared to my other dentist, he barely uses the topical and then goes all in with the needle. I don't give a shit how gentle you thought you were. Damn thing hurt and I lost it. Meanwhile he's like "I've never had this happen before and can't have you yelling. It makes me uncomfortable." And I'm thinking how the hell does he work on kids then? He says he's very gentle. Sure about that? I have never hit the roof like that ever. My old dentist used the same needle. I tried asking whether enough topical was on as my old dentist numbed the crap out of me but for the most part I was dismissed. I let him do the cavities he could do today and said no way to the deep clean on the top right because I'm not going to do 1/4 of my mouth and go home. He didn't feel comfortable with my response to my pain so the bottom right was out. So when I declined the deep clean, he goes how he already gave me the numbing crap for the top. I declined anyway and he goes "have a good day" quickly and walks out immediately whether I had a response or not. Um ok? I will not be returning to a place where I'm just a faceless patient on the schedule and my son will not be going here ever. Two stars for the very nice staff/assistants and very clean office. But I'd rather pay out of pocket in the city for quality dentistry than sit and cry in a chair in pain. I love how he says it's not my fault but leaves and doesn't come back until I'm done being upset. No compassion whatsoever. I find it very hard to believe none of your patients ever get that upset.

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    PrimeCare Dental
    PrimeCare Dental
    PrimeCare Dental

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    Nichols George DMD - physicians - Updated August 2026

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