Im not sure they know what they are doing. I had to switch to a different agent to finally get my…read morenew car added to the policy. After 50 days of waiting I was worried I might be in legal trouble that my new car was still not added to policy. They blamed it on corporate State Farm office but new agent said they had not heard of any delays in processing and were able to add vehicles within 1 week processing time. Front office staff also very rude to me that I continued to ask if the new car had been added to our policy yet.

We left our old insurance agency after 35 years because of very poor customer service, and we…read morehadn't even filed a claim! Our interactions with Sheena in customer service at Renetta Wilson's office have been very positive. While we hope to never have to file a claim, we anticipate that the quality of communication will be equally good, and as our insurance needs change, we will continue to enjoy excellent service.

We recently bought a home and bundled our auto and home insurance. 2 months later they cancelled…read moreour homeowners insurance. Why? Because they don't insure a manufactured home. Well wtf didn't you tell us that in the first place!? After we sent pics of the house and they verified it. Horrible customer service as well. I'd give them zero stars if I could!

As a first-time home buyer a couple years ago i had no idea what i needed and how to go about it…read more Cherie Walker, Agent at the Vancouver location was knowledgeable, helpful, and talked me through the process. and calmed me down when i was at my freakout stage. she also figured how to bundle & combine ALL Insurance and my other assets into a lower cost with better coverage. then just when i think it's all going well. she notifies me of another hidden gem of insurance to help with Washington state weather and makes my policy even better. Cherie keeps a close eye on mine and I'm confident other's policies to advise of changes, or benefits. she is a winner and a valued asset to this office of agents. i also know, through email notifications & flyers that they are very generous in the community. like the Holiday trees and other organizations, they volunteer and donate to. Special thanks to the Nicholson & Associates Insurance Agency for retaining the best folks. i will be a client for life. They care about you like family.

I have been with them for at least 4 ears and they have always been awesome and taken care of me…read more thank you Nicholson and associates!

It's KEVIN's desire to sell you something worthwhile, something that you can actually predict will…read morework. Their office is service orientated,they need you as much as we need a quality insurance company if disaster happens. Insurance is a hard field to understand KEVIN's office makes it easy. Ask them, that's why they're there. myself I take nothing for granted, if I don't understand something, I'm gonna call him and get my answers. Here's a little tip for your future homeowners car owners or wondering if I should or shouldn't get life insurance. You're gonna hear some horror stories of things that have gone horribly wrong with insurance and you're gonna hear some stories that turned out wonderful. It's not a crapshoot. It comes from understanding your policy what it covers and doesn't cover and how your agent can assist you through the whole process. talk to Kevin Hayward's office if you wanna know more. Just go ahead and try to find quality insurance for these beauties

Didn't know that I would need a screenshot off my drive safe lol. Your company having an issue with…read moreYOUR app is a YOU problem!!! Not mine!!! If you look back you will see that I have ALWAYS entered my odometer reading...hmmm something off on your end?!? Yup, I would say so!!!

Alicia combines intelligence, positivity and efficiency all wrapped up in a bubbly, upbeat…read morepersonality. She has provided outstanding advice regarding our various insurance needs. Dealing with her is always positive and pleasant. What's not to like?

They have never stopped calling me about switching insurance companies. I have requested multiple…read moretimes for this agency to stop contacting me, I have even blocked their number, and yet for over a year now they still find a way to leave me voicemails.

Vinh is a one of a kind. He goes above and beyond for his clients. He's see's far past just helping…read morepeople with "insurance" needs but establishing a true "human to human" connection. Thank you Vinh for everything!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage that may best fit your needs. Serving the Olympia, WA area since 2021, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Kathy was a big help with answering questions of our insurance questions! Thank you again Kathy!read more

Kathy was extremely professional and helped switch me over from our old insurance company with…read moreease. State Farm offered a more competitive rate with higher coverages. We are very satisfied with the knowledge and service provided. We'd definitely recommend Kathy at State Farm for all your insurance needs.

Tasha was amazing. She was very helpful and easy and most of my part was done via email. Her…read moresmile was pleasant and she is very polite. Very well spoken and easy to work with. Thank u for all the help.

Dealing with insurance companies is not the easiest thing in the world. I recently had a bad…read moreexperience with a competitor Insurance Agency. I decided to switch to State Farm they definitely had the best price and the friendliest service. Troy did an excellent job answering all my questions making the transition easy. If you're in the market for a new insurance company try State Farm and call Troy Gall

I spoke with Frank Murillo over the phone to request a quote. He was polite, detailed,…read moreknowledgeable, quick to respond and professional. Highly recommend working with Frank, he is super helpful.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. Our mission is to help every member of our community protect what matters most.