We came into this store to transfer two lines from Sprint to our existing account and the process…read morewas seamless. Kimberly and Lani were amazing at setting up everything and getting the two new iPhones up and running with new screen protector's and cases. This store is in a quite part of the mall and is only 3 months old. If you're in Amarillo and looking to transfer, upgrade then this is the store to go to. Thank you for everything you did for us.

From the owner: Visit the T-Mobile store in Amarillo and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1940 Civic Circle can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Poor service. Customer service not responsive to needs of customer. Inconsistent advice to deal…read morewith concerns by this customer with incompetent technicians. Condescending toward customer. I do not recommend this company. Not even top rated by consumer business ratings locally.

So very tired of trying to deal with their glitchy robot. Why can't a tech communications company…read moreactually communicate? They charge whatever they like, & make it extremely difficult to even pay your bill. I guess I will have to go down & try it in person but I do not think that is allowed & no local phone # to find out. Already wasted half a morning on the phone ..