Our family's experience with EquiTrust after the passing of both of our fathers has been incredibly…read moredisappointing and frustrating. Both of our fathers had annuities/accounts with EquiTrust. After their passing, we promptly submitted all required documentation for the beneficiary claims, including death certificates and claim paperwork. What should have been a straightforward process has instead turned into a prolonged and stressful ordeal. Communication has been slow and unclear, and the claim process has involved repeated delays and requests for additional information with little explanation of why the payouts cannot be completed. Families dealing with the loss of loved ones should not have to chase down a financial company for benefits that were specifically intended to help them during a difficult time. Unfortunately, our experience has made an already emotional situation even more stressful. Based on what we have experienced, I would strongly advise anyone considering doing business with EquiTrust to carefully research how their beneficiary claims are handled. How a company treats families after a policyholder passes away says a lot about their values, and our experience has raised serious concerns.

We have had excellent service with our agent. Very knowledgeable and looking to help us with our…read moreneeds.

it was real late - tiring - it is not easy for people to keep working, talking on the phone,…read morehelping all the time.. Great, Outstanding- she is a Great Asset to the Principal Financial group - even though my Yelp notifications are not working -i should not forget to inform or put the real truth, honesty , integrity and ethics- she is highly ethical, honest, good person - very caring, highly talks to the point, objective- very less unnecessary way of doing things - This kind of good work should not go unnoticed, even though she states, there is no worries or replying or so - Please ensure to pass on if there is any other place in the world- Happy to put across anywhere in the world for the goodness even though i am yet to pay off Student loans and keep only selling... nice of them to verify, validity and integrity to ensure all are correct.

From the owner: This is a local sales office for Principal Financial Group. Our financial professionals will work…read moreclosely with you on a consultative needs-based approach to find solutions that will help you reach your financial goals.

Lisa is amazing!!! She is perfect, responding very quick and…read moreshe is very helpful ! Definitely will recommend to friends and family! Keep up the great work!

Lisa Ung is one of the best agents I've dealt with! No…read morematter how busy or random I am, at any time of the day and needy with questions, she's always has patience and very responsive with me! I'm also from Sioux City, so she's every where. Highly recommended!!

Had to get insurance here and transferred over my cars insurance as well. Kyle made the process…read morenearly effortless (if only he could cancel my other policy for me) :) definitely a great experience and more reasonable than the competition.

Andrea is extremely helpful! This is a great policy for working students I was able to get renters…read moreinsurance for an extremely reasonable price. I would highly recommend this office to anyone!

Trenton was very responsive and efficient while helping me navigate a big switch of multiple…read morevehicles and a home policy. He made the transition seamless and saved us tons of $$$. Would highly recommend!